We loved staying a night at Amagiso and will return for sure. The check-in process was easy and the gentleman at the front desk was super friendly and professional (I think his name is Hittori). He worked very hard to make sure that we understood the onsen rules and made us feel welcome there. Our room was pretty large and well-appointed, with all the basic amenities. There were two double beds, a small table, and a TV. There was also an indoor balcony with seats and a minibar to store food and drinks. The hotel is a bit dated, but it's charming and traditional. The onsens are amazing. There were so many options, from indoors to outdoors, with different water temperatures. There is also a cool cave onsen and a nice warm pool. Due to covid, I can tell that the hotel had to cut down on servicers and dinner was not being provided. There aren't any restaurants by the hotel, so we drove for about 15 minutes and eat at a delicious Yakinuku place. If you don't have a car, I suggest bringing some food. There are plenty of snacks and drinks (including alchool) machines around the hotel. The hotel is located inside of a beautiful forest, so you will see tons of bugs and insects outdoors. I will tell you that it's worth though. The outdoor area is one of the most beautiful places I've seen. There is a huge waterfall and lots of outdoor onsens. It's such a neat experience seating by the onsen and contemplating the waterfall.