Karlovy Vary Vacations from ￥53,136

From the moment we walked in we loved it. Olga was brilliant and we felt very welcome. Rooms lovely, hotel very convenient for most of the main tourist areas. The secret garden bar was fantastic - we just loved it and would highly recommend. You even get a free glass of Prosecco, wine or beer on arrival. The only thing we would recommend is to get some firmer pillows, they were so so soft which didn’t suit us.

We had an Exec room with lounge access. Good: Good location. Very handy for the metro station where you can buy tickets. Remember to validate (time stamp) the tickets using the little yellow machines between the ticket room and the platform the first time you use them. Polite staff Clean Exec lounge had reasonable selection of cold snacks, and wine. Not so good: Stained sink. Safely deposit box was not easily accessible (on the floor inside the wardrobe) Room too hot. Air conditioning was not working so we were advised to open a window but it wouldn’t stay open. Room was too hot even when it was only 2 degrees outside. Poor breakfast – several coffee machines not working, toaster not working, egg whites uncooked and runny, hot food was barely warm, no omelette chef on one of the days. €20 each to use the pool, even when staying in exec room, so we did not use it.

Lovely place, great location. Nice staff. Would stay again

Garden is beautiful and love the peacock around.

Great staff, great location. Free drinks in the lobby was an added plus.