Kapsdorf Vacations from ￥245,700

Air conditioning was easy to use. I really enjoyed my stay there

We were travelling as a family with a young baby and all of the hotel staff were so accommodating, friendly and helpful.

First off, the staff was super friendly and helpful, but the room missed its mark. The set up was awkward and a little run down. It could use a facelift. When the room was made up each day there was always something missing. It was either the small towels one day, or clean glasses the next, or the shower caps, you get what I mean, requiring a phone call to the desk every afternoon. It touted a heated pool/spa, which was barely staffed, the water was not very warm, the steam room was out of order, it was not worth our time. We were disappointed.

Easy and smooth check IN process. Good location. Helpful staff, I would stay here again.

Near some shops in nearby streeys, but a very 'dubios' area. Lots of guys hanging around offering you drugs etc. When I checked out of the hotel, the person at the desk did not confirm this on the computer, anf I had a few incoming calls after I left and the hotel said they did not know where I was as I hadn't checked out yet Not great service