5/5 - Excellent
The perfect vacation! This was my second trip to Riviera Maya, MX and we will continue to go back and we’ll probably continue to stay at the Grand Palladium Hotel Resort & Spa. It’s too wonderful to go anywhere else!!






Famille Selection is great with butler and private beach
Reviewed on Mar 16, 2026

Highly recommend as the best and highest end all inclusive experience we’ve had. Shout out to Amber, our butler, who made it even better.
Reviewed on Mar 17, 2026

Day beds and loungers by beach and pools were abundant and clean. Rooms were big and bright and clean. Room service was excellent. All staff from gardeners to concierge were friendly, polite and helpful. 5 stars
Reviewed on Mar 16, 2026

This property was great. Great proximity to restaurants.
Reviewed on Mar 16, 2026

The rooms were clean, spacious, and serviced daily, which we really appreciated. We stayed in Room 205, and unfortunately, the bathroom had a noticeable sewer smell. When we mentioned it to the receptionist, there seemed to be a misunderstanding, and we were informed the hotel was fully booked, so ...
Reviewed on Mar 2, 2026

The worst experience I have ever had at a hotel. From the over priced food to lack of communication. To having my room flooded simply because the drainage system wasn’t up to date. I then tried to call the front desk but there is no one to help you once it hits 10 pm. They add gratuity to every meal ...
Reviewed on Mar 9, 2026
Commune with nature and explore the great outdoors at Tajma Ha Cenote during your travels in Kantenah. Stroll along the beautiful beaches in this family-friendly area, or seek out the snorkeling spots.
You can take time to visit Tulum Brewery during your travels to Xetna. Stroll along the beautiful beaches in this relaxing area, or check out its top-notch restaurants.






The perfect vacation! This was my second trip to Riviera Maya, MX and we will continue to go back and we’ll probably continue to stay at the Grand Palladium Hotel Resort & Spa. It’s too wonderful to go anywhere else!!
Beach was horrible, so rocky and you had to be so careful or better yet save your feet and stay at the pool!
Kantenah is far away from the airport of cancun but thanks god we had a very good ride.
Staff were super friendly, location was beautiful, and weather was nice. Would not stay again based on food, transportation, and room cleaning
Everyone was friendly
For the price and the star rating, it wasn't worth it. Even the salt water pool was gross and not swimmable.
