2/10 (非常に不満)
Silvia Leticia
小さなお子様連れの家族旅行
2024 年 5 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I am not the type of person who usually complains about hotels but in this case the hotel in Luberty Kansas was too dirty and had a bad smell when I arrived the smell was unbearable I went down to ask the person in charge of the counter if they could please give me a A little bit of deodorant because the bad smell in the room was very strong. They gave me a bottle with a pleasant-smelling one. I thanked him and said that I would do it, that's fine. When I returned to the room and when I started to apply it in the corner of the room there was a used condom, some socks and the wrapper, of course it was clear that the room was not cleaned and I told the manager and he just changed the room. I am very upset just because he didn't I already had another option but I demand an apology and compensation. The place is completely dirty and smells of dirt and everything you can imagine.
Silvia Leticia
2024 年 5 月に 1 泊滞在