Kampung Sungai Sengkela Vacations from ￥103,550

room and staff response times and helpfulness were prompt and helpful

We enjoy the space of the property. The amenities provided can be better, for example, dish washing was given as hand soap and no hand towels in the toilet.

The chwck in process was tedious. We had to check-in in in a different property and had to cross the main road to go the other property where our rooms were allocated. There were no bath towels in the room neither did they offered complimentary coffee, tea and sugar sachets or drinking water. they left a container of laundry powder instead. I didn't like the location. Grab taxis dropped our booking a couple of times because it was difficult to find our pick-up point. The room smelled like mould. There were bed bugs too. The walls and kitchen cupboard had dirt marks. I couldn't take a shower as soon as I arrived because there was no hot water readily available for use. I had to switch on the geyser water warmer button and had to wait for at least 30 min before i could take a shower. The toilet paper rolls looked like someone played with it, the toilet paper sheets were not full.

Room ok. Staff good. Really2 long wait at lift during check out time.