Lake Victoria Serena Golf Resort & Spa, on the lake's shores, offers a peaceful getaway. Enjoy golf lessons, relax at the poolside bar and terrace, or book spa treatments. The resort features fitness classes, yoga sessions, and supervised activities for children.
Located in Kampala, Lake Victoria Serena Golf Resort & Spa is near the airport and on a lake. Destreet Art Gallery and Uganda National Museum are cultural highlights, and some of the area's landmarks include Kiwamirembe Catholic Shrine and Kabaka's Palace. Consider Speke Resort and Conference Centre for a night out or Nakigalala Tea Estate if you're traveling with kids. Take an opportunity to explore the area for water adventures such as fishing and other activities like golfing. Visit our Kampala travel guide
37761, Kampala, Lweza - Kigo Road, off Entebbe Road
What's nearby
Lake Victoria Serena Golf Resort & Spa
3 min walk - 0.3 km
Speke Resort and Conference Centre
7 min drive - 8.1 km
Rubaga Cathedral
18 min drive - 15.4 km
Makerere University
21 min drive - 20.6 km
The Acacia Mall
22 min drive - 21.6 km
Getting around
Entebbe Intl. Airport (EBB)
44 min drive
Restaurants
Gaucho Grill
9 min drive
Marios Restaurant
7 min drive
Kfc Lubowa
11 min drive
Some Kafunda In Makindye
12 min drive
Speke-Munyonyo Resort Main Restaurant
9 min drive
About this property
Lake Victoria Serena Golf Resort & Spa
Luxury family-friendly resort by the lake
At Lake Victoria Serena Golf Resort & Spa, you can look forward to a golf course, a poolside bar, and a terrace. Tee up with amenities like golf lessons, a golf clubhouse, and a golf pro shop at this resort. Treat yourself to reflexology, a manicure/pedicure, or a body scrub at Serena Maisha Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the health club; Lake Victoria Serena Golf Resort & Spa also has a garden, a playground, and a hair salon. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also find perks like:
2 outdoor pools and a children's pool
Free self parking and valet parking
Limo/town car service, tennis courts, and express check-out
Supervised childcare (surcharge), a banquet hall, and luggage storage
Room features
All 124 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More amenities include:
Hair dryers and shampoo
Wardrobes/closets, eco-friendly cleaning products, and cable channels
24-hour airport pick-up shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Free valet parking on site
Food and drink
2 restaurants
A bar/lounge
A poolside bar
Snack bar/deli
Restaurants on site
Courtyard Lounge
Lake View Pool Terrace
SEA Restaurant
The Citadel Restaurant
The Kigo Bar
Things to do
18-hole golf course
2 outdoor pools
Children's pool
Fitness classes
Full-service spa
Golf caddies
Golf carts
Golf clubhouse
Health club
Hot tub
Playground
Pro golf lessons
Pro golf shop
Sauna
Steam room
Tennis
Yoga classes
Family friendly
2 outdoor pools
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Laundry facilities
Playground
Pool gate
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Trampoline
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Turndown service
Business services
5 meeting rooms
Business center
Conference center (29 square feet of space)
Outdoors
Barbecue grill
Garden
On a lake
Terrace
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Sauna
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Low-height counter and sink
No elevator
Raised toilet seat
More
22 buildings
3 floors
Banquet hall
Mosquito nets
Smoking not allowed
Room amenities
Bedroom
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Bathrobes
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Cable/satellite channels
Food and drink
24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 12:30 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for UGX 250.0 per day
Property payment types
Important information
Optional extras
Airport shuttle fee: UGX 228480 per person
Airport shuttle fee per child: UGX 190400 (from 5 to 13 years old)
Rollaway bed fee: UGX 250.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number BN222516
We should mention
This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Lake Victoria Resort
Lake Victoria Serena
Lake Victoria Serena Kampala
Lake Victoria Serena Golf Resort Entebbe
Lake Victoria Serena Resort Kampala
Serena Lake Victoria
Serena Lake Victoria Resort
Serena Resort Lake Victoria
Victoria Serena
Lake Victoria Serena Hotel Kampala
Lake Victoria Serena Golf
Lake Victoria Serena Golf Entebbe
Lake Victoria Serena Golf Resort Kampala
Lake Victoria Serena Golf Resort
Lake Victoria Serena Golf Kampala
Lake Victoria Serena Resort
Lake Victoria Serena Golf Resort Spa
Victoria Serena & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort
Lake Victoria Serena Golf Resort & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort Kampala
Frequently asked questions
Does Lake Victoria Serena Golf Resort & Spa have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Lake Victoria Serena Golf Resort & Spa?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Lake Victoria Serena Golf Resort & Spa on Mar 21, 2026 start from ¥26,869, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Lake Victoria Serena Golf Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Lake Victoria Serena Golf Resort & Spa?
Check-in start time: 12:30 PM; Check-in end time: midnight.
What time is check-out at Lake Victoria Serena Golf Resort & Spa?
Check-out is at 10 AM.
Does Lake Victoria Serena Golf Resort & Spa provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of UGX 228480 per person applies.
Where is Lake Victoria Serena Golf Resort & Spa located?
This family-friendly Kampala resort is located near the airport, within 2 mi (3 km) of Lake Victoria Serena Golf Resort & Spa and Lake Victoria. Nakigalala Tea Estate and Munyonyo Martyrs' Shrine are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Lake Victoria Serena Golf Resort & Spa Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.0
Location
8.4
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 42 out of 81 reviews
10 - Excellent
42
Rating 8 - Good. 24 out of 81 reviews
8 - Good
24
Rating 6 - Okay. 6 out of 81 reviews
6 - Okay
6
Rating 4 - Poor. 6 out of 81 reviews
4 - Poor
6
Rating 2 - Terrible. 3 out of 81 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Kristen
Jul 8, 2025
Liked: Amenities
Staff is so friendly, body treatments are incredible, rooms clean. Great place to stay!
Most of the facilities and services were satisfactory, but the hotel lacked consideration for golf players regarding check-out times.
Even if start playing golf at 7 am when the golf course opens, at least 4 hours of play time is needed and extra 1 hour for showering and check-out preparation, but I was asked to check out at 10 am, and even if late check-out was allowed, I was asked to check out by 11:30 am at the latest.
I think this is because the hotel, (they say 'Golf Resort'), does not understand the nature of the game of golf, and I hope this will be corrected in the future.
Verified traveler
Stayed 1 night in Aug 2024
4/10 Poor
Graham
Apr 11, 2023
Liked: Cleanliness
Disliked: Amenities
I booked 2 weeks in advance but was Made to wait over half an hour to ready our rooms even though we only arrived at the hotel at 1600hrs. Miscommunication by hotel on Golf Course access resulted in me booking and traveling over 8hrs (one way) only to find out that there is a competition on and course is booked, even after I specifically asked this before booking. Had correct information been given, I would have planned my trip on a different date. Overall disappointing in comparison to previous stays at Serena. Only positive is that certain staff showed usual helpfulness and friendly atmosphere, while others not so much
Aufenthalt war sehr angenehm und wir fühlten uns sehr wohl. Einzig eine Nacht hatten wir viel Lärm von anderen Zimmern zu ertragen. Das Schwimmbad ist super, der Golfplatz wunderbar gelegen. Das Essen war mehrheitlich gut. Das Hotel selber ist in einer sehr schönen Umgebung mit Blick auf den See.
Verified traveler
Stayed 2 nights in Nov 2021
6/10 Okay
Verified traveler
Apr 19, 2021
Liked: Cleanliness, amenities
Disliked: Staff & service
Schöne top gepflegte Anlage mit Blick zum Viktoria See.Zimmer gut ausgestattet mit sehr gutem Moskitonetz.Keine Badewanne in Standart Zimmern.Personal leider desinteressiert, keiner grüsst auf dem Weg zum Frühstück, auch beim Frühstück selbst nicht aufmerksam! Der Gipfel war allerdings dass wir bei einem leeren Hotel 100 Dollar zahlen mussten weil wir wegen spätem Abflug länger unser Zimmer behalten wollten. Nicht schön!
This hotel has no ATM Machine. UBER service is generally unavailable in this area. ATM machines within 10min of the Hotel provide limited currency withdrawal. Purchasing a local SIM requires travel to distant places in order to get connected. Facebook does not work properly in the hotel
After a rocky start during the first of 4 days at this hotel, we got all the attention adn service we wanted. Great reaction of hotel management to early and true complaints - and great service for the remaining 3 days. Kids loved the pool and playground, we loved the gardens and setting, and the whole family loved the food. Highly recommended.
This property is an absolute treat! The facility is beautiful, the restaurants are very good,the spa is lovely,the gym is spot on......! We love this place and will definitely be back!!
Service was magnificent,workers the best,but the condition of the room was 2 Star to me,the shower room,am really sorry but I was in shock,couldn’t believe it was 5 Star
Good hotel. Breakfast is a let down though compared to Kampala serena .( this has been the case for years. This time round Paid for deluxe room and got joined twin beds ( not what i paid for really) .
It’s a great hotel , management just need to change their attitude on service delivery . When you pay $220 you expect to get your money’s worth. Not a watered service .
Verified traveler
Stayed 1 night in Apr 2018
6/10 Okay
Alex, Juba
Nov 22, 2017
Liked: Cleanliness
Disliked: Staff & service
Disappointment
There was a confusion during my check in. I was told by receptionist that hotel reservation team didn't pick up my reservation from Expedia. So, I had to wait when it was finally done. Just try to imagine I booked hotel 10 days in advance!!! So, reservation team couldn't do it within 10 days before my arrival.
As a result of this obvious mistake I was given the room in the lowest block allocated very far from main facilities and definitely with the worst view. However, I was told that I'll be moved to the better block and room with better view the next dat after some guests would checked out. It never happened. When I was checking out I asked the same receptionist why I wasn't moved to other room as was promised. I was tod - sorry, we had a wedding....:-))) I wanted to ask, does it mean that you didn't know about the wedding event in your Facilities the day before when you promised to move me to the better room???
I had a problems to get connected to wifi cuz my last name was input in the system with error. So, hotel IT Manager interference was required to solve this issue. Finally it was done.
The electrical power card switch at the.room entrance was faulty. So, when I returned back to my room in the evening I was not capable to put on the lite in the room and I had to call to reception for assistance. When Finally one employee arrived to help me, he explained that this switch has a problem and I need to insert the card in a special way pushing it out of the wall..
Generally amazing! Food not so great! Service hit and miss! A few of the staff (young James, for example, top class!) some of the staff, mainly female, could have been more forthcoming. A smile here and there goes a long way!
The room smelled like mold the curtains . Were old and dirty. As well as the closets. The staff was very nice. The electricity kept going out numerous times that was very frustrating. The rooms need to be upgraded or the curtains need to be washed a few times a year