I have stayed in many different hotels around Kampala and sadly, this Kabira Country Club is very disappointing. The hotel state on the website that the price includes full buffet breakfast and two king size beds in a 2 bedroom cottage but that is not what they gave us.
The cottage is an old house out the back that's been badly renovated. It's nothing like the hotel standard yet the price is the same. It has old double beds, old broken sofa, dirty furniture, no comfort.
After hours of arguing that they have not provided what we booked, they finally moved us to a 2 bedroom room within the actual hotel building with 1 king size bed and 1 queen bed. Still not what they advertise but at least it was an improvement.
The hotel still refused to give us the full buffet breakfast, even after hotels.com confirmed with me that breakfast was included.
It's so disappointing when you pay a lot of money for something and hotel management don't honour what they advertise on hotels.com. The hotel should take responsibility for what they advertise on booking websites - after all, the hotel is the one that uploads this information to the booking systems.
Shame on you Kabira Country Club. You are lying thieves.
Angela
2025 年 2 月に 4 泊滞在
2/10
NOTHING
Sophia
2025 年 2 月に 1 泊滞在
8/10
Francisca
2024 年 12 月に 1 泊滞在
10/10
This was our first time to stay at Kabira. We have already made our reservation for the next time.
Thanks!
Mark
2024 年 10 月に 1 泊滞在
10/10
DANIELA
2024 年 9 月に 3 泊滞在
8/10
Ravi
2024 年 8 月に 1 泊滞在
6/10
Great stay, however please confirm wi the restaurant that when you charge items to the room they convert to US$ and then reconvert back to Uganda shillings at a higher rate. This process is never explained to you. Be careful
Ravi
2024 年 8 月に 2 泊滞在
8/10
Very noisy room in top of the restaurant
Non possible to rest during the night
DANIELA
2024 年 7 月に 3 泊滞在
10/10
Great location, good friendly staff, decent amenities, security, etc
ROGER
2023 年 12 月に 4 泊滞在
8/10
Yolanda
2024 年 1 月に 3 泊滞在
2/10
We were late checking in because our flight delays. I pre-paid for the room, but because I was late, they sold the room and refused to give me a refund. We were forced to buy another room, so they double dipped. Very unethical. Definitely recommend staying somewhere else
Madeleine
2023 年 11 月に 6 泊滞在
10/10
My husband and I had such a great time staying at Kabira. The staf is amazing we felt very welcome.
The breakfast was the best ever dag new foods we are sure coming back.
Thank you Kabira for the best time we had.
Flavia
2023 年 9 月に 6 泊滞在
10/10
The junior suite was very nice and very comfortable. The pool and restaurant were also very nice. It also has a great gym and beauty salon attached
michelle
2023 年 9 月に 2 泊滞在
8/10
Look, it's good not great, and you need to make sure you don't overpay. In common with all Ruparelia Group properties the location and facilities are good but the food and service are average. He's a real estate magnate not a hotelier. That said I still use Kabira Club grudgingly several times a year for ease, security and facilities.
Jonathan
2023 年 7 月に 1 泊滞在
10/10
Very nice place to stay
FARUK
2023 年 6 月に 15 泊滞在
10/10
Nice place and comfortable
FARUK
2023 年 6 月に 17 泊滞在
8/10
Nice property
Maggie
2023 年 6 月に 2 泊滞在
10/10
Unathi
2023 年 5 月に 4 泊滞在
10/10
Indian cuisine is amazing. Love the gym, too.
Scott
2023 年 4 月に 1 泊滞在
6/10
The service was very slow. Too much noice - like loud music from the bar at 6:00 am. The restaurant is really not very charming, dark and bad acoustics.
Lisbet
2023 年 2 月に 3 泊滞在
10/10
I love kabira stuffs and everyone at Kabira are so friendly best regards to Benson' maureen ' Rosette ' Ibrah and many more
FARUK
2023 年 1 月に 6 泊滞在
10/10
FARUK
10/10
We loved our 8 day stay at Kabira Country Club. We were in the cottage for a few nights and then moved to the Penthouse. The cottage was great, and the Penthouse was a lovely treat. I would highly recommend a stay at this hotel. Staff are ever so friendly and approachable, the sports and spa facilities on point and breakfast delicious! They made my Masala Chai every morning which she loved!