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The surroundings are not so good, but the location is excellent. It is close to the station, bus stand, and subway. I arrived early in the morning, so I had to kill time around the area until check-in, but the front desk staff in the morning were very helpful. I checked in a little early, and the room was spacious, clean, and comfortable with air conditioning. On the downside, as many other guests have written in their reviews, the bathroom smelled like a drain. The front desk staff in the afternoon (Munna) had some problems and it was difficult to communicate. On the second afternoon, the room had not been cleaned, water had not been refilled, and the bed had not been made, he said, "I will call you right away, so wait in your room." I waited for a long time, but no one came to my room. As I was about to go out, the cleaning staff came to my room in the evening, so I asked, "Don't you clean the rooms every day?" and the woman in charge came. She said, "The rooms are cleaned after the guests check out," so I asked, "Is that the policy of this hotel?" She said, "Wait a minute," and called out to the cleaning staff, and they all left somewhere. I asked the front desk what had happened, and he answered, "I heard that you said that the rooms don't need cleaning." and it turned out that the woman had lied to the staff. When I saw her, she just pretended not to know and ran away, hiding in another room. Witout her, I can say with confidence that it would be a nice hotel.

Good staff, room, service and amenities. They always clean room and change towel.

特に問題もなく、スタッフの対応も上質で、快適に過ごす事が叶いました。 ツインルームにはコネクティングルームの設定が無く、夫々の部屋がかなり離れてしまう面は、子供連れのファミリー利用客にとっては少々不便さを禁じ得ません。 朝食は品数も多く、加えて、提供されるお料理の品質も高いので満足感があります。 ベンガルール屈指の超高級ホテルなので仕方ないとは思いますが、料金がかなりお高い点が唯一の難点かと思います。