"Not sure how this sells and charges as a 5-star hotel as there is nothing of that level on site. The rooms are tatty, furniture is old. The shower flooded half the bathroom area everytime is used, beds are uncomfortable. Try to plug in a charger on the balcony a d the plug came flying out. The restaurant food is very basic, no service of any sort."
"Very friendly and helpful staff. Lovely food, very fresh, I ate 3 times a day every day due to recuperating from surgery and unable to walk a long way.
There is a fair bit of noise at night from outside but not a lot the hotel can do about that.
Rooms were cleaned daily and towels replaced when required.
Plenty of sunbeds to go round, I never had a problem getting one.
Pool is very refreshing but was never crowded."
"Our stay at Casa Cook was fantastic and relaxing. All the facilities were excellent, it was clean and well maintained. For the fitness people, the gym was really well equipped and has everything you’d want.
The food was very good, great selection, prepared and cooked fresh, would definitely recommend.
We arrived very late at night and had missed evening meal, but the staff had left a selection of meats, cheeses and fruit in our room for us which was a nice surprise and very welcomed.
The...
"At arrival, no one explained how the room's electricity worked. The power only stays on when your key card is inserted into a slot. While I understand the energy-saving concept, it became inconvenient since two people can't use the room independently—if one person leaves with the key, the other is left without electricity or AC.
The AC would shut off automatically when the key wasn’t in the slot so every time we returned to the room, it was extremely hot and humid.
The bathroom layout was also...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.