Staff were friendly and accommodating. Our room was very clean and functional (small fridge and A/C unit worked very well). The bed/mattresses were a bit soft for our liking. Continental breakfast was basic/minimal, we supplemented it by bringing our own yogurt (suggest owners consider adding this in future). The exterior of the Inn is dated, windows could use locking clips which work/ need replacing (overall could use a refresher). Otherwise the owners have updated the interior quite nicely. They also have a hot-tub and pool which is well maintained. This was our second stay, previous was not a good stay (over 5yrs ago) however since then they have vastly improved the facility and personnel. If you are looking for a place to stay in Kalispel which is clean, reasonably priced compared to their competitors, comfortable, has friendly staff and don't mind an outdated exterior this is the place for you.