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Crystal House Suite Hotel & SPA

5.0 star property
Luxury hotel with a health club and a sauna

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Crystal House Suite Hotel & SPA in the city center offers relaxation and family fun. Enjoy a hot stone massage, indoor pool, garden, and playground. Hoffmann's restaurant, free self-parking, and WiFi in all rooms included.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Crystal Suite, 1 Bedroom, Terrace, Lake View

2 bedrooms, premium bedding, minibar, in-room safe

Crystal Suite, 1 Bedroom, Terrace, Lake View

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
TV
Hypo-allergenic bedding
  • 70 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 2 Bedrooms, Terrace, Lake View

Business Suite, 2 Bedrooms, Terrace, Lake View | 2 bedrooms, premium bedding, minibar, in-room safe

Business Suite, 2 Bedrooms, Terrace, Lake View

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
TV
Hypo-allergenic bedding
  • 135 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for SPA Suite, 2 Bedrooms, Terrace, Lake View

2 bedrooms, premium bedding, minibar, in-room safe

SPA Suite, 2 Bedrooms, Terrace, Lake View

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
TV
Hypo-allergenic bedding
  • 140 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite

2 bedrooms, premium bedding, minibar, in-room safe

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
TV
Hypo-allergenic bedding
  • 125 sq m
  • 4 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Suite, 3 Bedrooms, Terrace, Lake View

Royal Suite, 3 Bedrooms, Terrace, Lake View | 2 bedrooms, premium bedding, minibar, in-room safe

Royal Suite, 3 Bedrooms, Terrace, Lake View

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 300 sq m
  • 3 bedrooms
  • Lake view
  • Sleeps 7
  • 3 King Beds

View all photos for Royal Suite, 2 Bedrooms, Fireplace, Winter Garden, Lake View

Royal Suite, 2 Bedrooms, Fireplace, Winter Garden, Lake View | 2 bedrooms, premium bedding, minibar, in-room safe

Royal Suite, 2 Bedrooms, Fireplace, Winter Garden, Lake View

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
  • 300 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds
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About the neighborhood

Map
236016, Kaliningrad, Sergeyeva Street 4

What's nearby

  • Bunker Museum - 5 min walk - 0.4 km
  • Statue of Immanuel Kant - 5 min walk - 0.4 km
  • Ruins of Koenigsberg castle - 7 min walk - 0.7 km
  • Immanuel Kant's Grave - 13 min walk - 1.1 km
  • Konigsberg Cathedral - 13 min walk - 1.1 km

Getting around

  • Kaliningrad North Station - 19 min walk
  • Kaliningrad (KGD-Khrabrovo) - 26 min drive

Restaurants

  • ‪Круассан-кафе - ‬7 min walk
  • ‪Тетка Фишер - ‬7 min walk
  • ‪CityCoffee - ‬5 min walk
  • ‪Поварёшка - ‬8 min walk
  • ‪Марсианин - ‬5 min walk

About this property

Crystal House Suite Hotel & SPA

Luxury family-friendly hotel in the city center
A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Crystal House Suite Hotel & SPA. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a sports massage, or a manicure/pedicure. Be sure to enjoy a meal at Hoffmann, the on-site restaurant. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • A banquet hall, tour/ticket assistance, and luggage storage
Room features
All 71 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • 2 bathrooms with designer toiletries and hair dryers
  • TVs with premium channels
  • Lanais, separate sitting areas, and full-sized refrigerators/freezers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: RUB 2,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hoffmann

Things to do

  • Free children's club
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • In-room babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Microwave on request
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of RUB 5000 per pet, per stay
Welcoming dogs only
Up to 11 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for RUB 6000 per day

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: RUB 5000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately RUB 2000 per person
  • Airport shuttle fee: RUB 3000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: RUB 5000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: RUB 6000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Crystal House Suite Hotel Kaliningrad
Crystal House Suite Hotel
Crystal House Suite Kaliningrad
Crystal House Suite
Crystal House Suite & Spa
Crystal House Suite Hotel & Spa Hotel
Crystal House Suite Hotel & Spa Kaliningrad
Crystal House Suite Hotel & Spa Hotel Kaliningrad

Frequently asked questions

Does Crystal House Suite Hotel & SPA have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Crystal House Suite Hotel & SPA pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 11 lbs per pet. There's a fee of RUB 5000 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal House Suite Hotel & SPA?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crystal House Suite Hotel & SPA?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Crystal House Suite Hotel & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RUB 3000 per vehicle applies.

Where is Crystal House Suite Hotel & SPA located?

This family-friendly Kaliningrad hotel is located in the historical district, within a 5-minute walk of Kant Statue and Statue of Immanuel Kant. Fort No. 5 King Frederick Wilhelm III and Bunker Museum are also within 10 minutes. Kaliningrad North Station is 19 minutes by foot.

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Crystal House Suite Hotel & SPA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 41 out of 50 reviews
Rating 8 - Good. 6 out of 50 reviews
Rating 6 - Okay. 1 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Осенние каникулы

Отличный отель по всем критериям. Расположение, чистота, удобство, персонал, кухня - все выше всяких похвал. Обязательно остановимся именно здесь при следующем визите в Калининград.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Останавливаемся в отеле не в первый раз, все нравится: удобная локация, вкусные завтраки, комфортные и чистые номера. Обязательно сюда вернёмся!
Stayed 2 nights in Sep 2021

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Гигиена

Нет гигиенического душа в туалетах в номере семейный люкс-это большой минус.
Stayed 3 nights in Sep 2021

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

he best hotel in Kaliningrad

Everything was just amazing
Stayed 6 nights in Mar 2021

4/10 Poor

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
Цена не соответствует номеру
Stayed 2 nights in Dec 2020

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Кристальный Калининград

Супер отель. Лучшие номера, завтраки, термальная зона, а вид из номера и размер номера просто впечатляют! Также шикарны и ужины. На завтрак икра и шампанское. Бесплатная парковка для постояльцев. Удобное расположение. Вообщем лучший отель.
Stayed 4 nights in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel in Kaliningrad

Good location
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Amazing place to stay for a rest
Stayed 2 nights in Sep 2020

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Большое спасибо отелю за прекрасный отдых. Приживали с семьей с 2мя детьми. Номер очень комфортный, светлый, просторный . Все удобно и продумано. Отличная зона спа, где проводили вечера. Из номера шикарный вид на озеро, стильная терраса. Завтраки очень вкусные, разнообразный шведский стол, очень качественные продукты. Мы остались очень довольны, спасибо.
Stayed 4 nights in Sep 2020

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все бвло
Stayed 4 nights in Aug 2020

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Превосходный отель!

Отель на твердые 5 звезд. Шикарные завтраки. Номер был на 2 этаже и он конечно имел не самый хороший вид из окна - на детскую площадку. При регистрации сказали, что все остальные номера заняты и выше нас заселить не могут. В остальном превосходный отель. Очень современный и просторный номер люкс. Отличный SPA комплекс. Финтес-центр с современными тренажерами. Всем рекомендую себя побаловать пребыванием в этом отеле.
Stayed 2 nights in Aug 2020

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Прекрасный вид из всех номеров, кроме 2 этажа. Тихо, очень чисто. Отличное месторасположение. Из недостатков - не хватает централизованной вентиляции/кондиционирования. Соответственно, приходится открывать окна. Одинокий обычный кондиционер при входе не всегда справляется с охлаждением номера с площадью 100 кв.м.+. И, естественно, не снабжает помещение свежим вощдухом
Stayed 2 nights in Aug 2020

4/10 Poor

Vitaly

Disliked: Staff & service
Отель стал гораздо хуже прежде всего сервис
Stayed 8 nights in Jul 2020

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель, постоянные номера, терраса Отличный завтрак Все понравилось Останавливаемся неоднократно
Stayed 1 night in Aug 2020

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Правильный выбор

Очень хороший отель, завтрак, spa. Точно лучший в городе. Вежливый и приветливый персонал. Красивый вид из окна. Номер просторный, удобный. Только нигде нет расчесок ни в номере, ни в spa)
Stayed 3 nights in Jul 2020

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Выходные в Калининграде****

Очень приятный отель)отличное расположение)персонал подготовлен достойно 5 *—завтрак шикарный —всегда предложено шампанское и улыбка при встрече)Меню на веранде и вечерние программы все продумано до мелочей —вкусно и красивая подача блюд—очень рады ,что выбрали именно этот отель для знакомства с Калининградом****
Stayed 3 nights in Jul 2020

10/10 Excellent

Aeksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все супер, только душевые протекают:(
Stayed 1 night in Jul 2020

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well equipped and layed out, a central location in Kaliningrad and close to everything needed. Staff was very helpful and English friendly.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen wirklich richtig schönen Aufenthalt, perfekter Empfang, wunderschönes großzügiges Zimmer, bequemes Bett, Fernsehen mit neun deutschen Programmen....tollen Balkon mit Blick über den Schloßteich bis zum Dom. Das Frühstück läßt keine Wünsche offen, Eistation mit Koch und eins der besten Roastbeefs, was wir je gegessen haben. Selbst der Geburtstag meines Bruders wurde wahrgenommen und mit Gratulation und Pralinen bedacht. Wellness Einrichtungen sind superschön und der Fitnessraum ein kleines, aber feines Fitnesscenter. Rundum perfekt!!
Stayed 2 nights in May 2019

10/10 Excellent

polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
завтрак агонь
Stayed 2 nights in Feb 2019

10/10 Excellent

GALINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Идеальный отель в Калинграде

Лучший отель в Калинграде, хорошее расположение для пеших прогулок, красивый вид на нижний пруд, вкусная и разнообразная еда, отличный сервис , замечательно SPA, роскошный номер. Крайне рекомендую!
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax e ottimo servizio

Hotel incredibilmente pulito, completamente nuovo, servizi impeccabile. Spa comoda, atmosfera intima e rilassante. Sala pesi con attrezzatura techogym di ultima generazione. Ristorante ottimo, personale preparato. La colazione abbondante e deliziosa. Vista sul lago dal balcone della camera.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice at a small lake, close to citycenter but quit area. Very nice staff and excellent food. Best hotel in Kaliningrad.
Stayed 2 nights in Dec 2018

10/10 Excellent

Claas, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ganz ganz super alles Suite top Fruehstueck top Lage top
Stayed 3 nights in Oct 2018

8/10 Good

Berry, Santpoort-Zuid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel at lake, stunning view

Very good hotel. Staff should be trained to talk English, about 30% speaks proper English. If they improve this the hotel will be perfcect. Good restaurant with nice food, very good terrace bar with great service. Big compliment for one of the managers Julia, she speaks perfect English and makes you feel a well respected guest.
Stayed 3 nights in Aug 2018