Kainsbach Vacations from ￥263,878

The main hotel was fine, however there’s two buildings to this hotel. We stayed in the building across the road. The room was okay, the carpet could have been cleaner but the bed was comfortable. Could have done with two pillows each rather than one. What spoilt our stay was during 4 nights stay was we had no room service whatsoever. We were down to our last few sheets of toilet roll when leaving. Many will ask why didn’t I ask for extra, I am not prepared to go over the road and walk back with toilet roll or other things. We were on the main road where the 17 tram runs very regular, been on floor one was a little noisy, however for the convenience of public transport it was vey good and could live with the noise, in summer with the windows open, could be to noisy. Overall it was an enjoyable stay for the Christmas Markets, just wish room service would have been available, once again I should not have to ask for it.

Iconic old hotel in the center of Frankfurt with old world charm and modern rooms.

Comfy bed, lovely staff, nice room, good shower Wish the room had a tea/ coffee Kettle station The cleaners only make bed and replace towels which is explained on an ‘environmental saving’ card? However would’ve been nice if they did a bit more of a clean as we had dirty cutlery / cups etc & were staying for 4 nights The location was amazing for accessing everything especially as we were walking most places Is in a downtown street - great for the kebab shops but also wouldn’t walk there alone at night as many strip clubs and lots of groups of men hanging about Overall happy with stay and made up by the staff who are so nice, would stay again!

The breakfast buffet had limited selection, so it is a bit expensive for the price I paid (19 euro). The room was cleaned every second day, however, the cleaning staff didn't replace the empty shower gel bottle. Also, the used glasses in the room were left behind. Those are the reasons that I couldn't give 5 out of 5. Other than that, everything else is fine.