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アウトリガー コナ リゾート アンド スパの口コミ

4 out of 5
アウトリガー コナ リゾート アンド スパ
78-128 Ehukai Street, Kailua-Kona, HI

口コミ

8.2

とても良い

評価 10 - 968 件の口コミ中 444 件が非常に良い" "
評価 8 - 968 件の口コミ中 274 件が良い" "
評価 6 - 968 件の口コミ中 137 件が普通" "
評価 4 - 968 件の口コミ中 63 件が不満" "
評価 2 - 968 件の口コミ中 50 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

7.8/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

2/10 (非常に不満)

Yasuyuki

2024 年 1 月に 6 泊滞在
Kathryn Agdeppa, Guest Service Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Aloha Yasuyuki,Aloha,We apologize that your stay at OUTRIGGER Kona was not up to your expectations. Please contact us directly if at okr@outrigger.com or 808-930-4900 if you wish to provide additional information. We look forward to you call. Mahalo Nui Loa!

10/10 (非常に良い)

Yuji

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 2 泊滞在
Kathryn Agdeppa, Guest Services Managerからの返信 (投稿日 : 2023 年 11 月 29 日)
Aloha Yuji,Thank you for your 5-star rating of OUTRIGGER Kona Resort & Spa. We look forward to welcoming you back next time you are in Kailua-Kona.Mahalo Nui Loa!

8/10 (良い)

Koichi

2023 年 9 月に 3 泊滞在
Kathryn Agdeppa, Guest Services Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Aloha Koichi,We appreciate your rating on your experience at OUTRIGGER Kona Resort & Spa. Thank you and we hope to provide a more memorable experience on your next visit. Mahalo Nui Loa!

10/10 (非常に良い)

Kotaro

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
凄く良かった！！ また必ずきます！
2023 年 8 月に 2 泊滞在
Michaelからの返信 (投稿日 : 2023 年 8 月 24 日)
アロハ！マハロ、アウトリガーコナにご宿泊いただきありがとうございます。あなたを私たちの大切なゲストとして迎えることができて、本当にうれしく思いました。マハロ、優しいお言葉をありがとうございます。次回のご来店を心よりお待ちしております。マハロ！

2/10 (非常に不満)

Hirofumi

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
ハウスキーピングをなかなかしない。
2023 年 2 月に 6 泊滞在
Kathryn Agdeppa, Guest Services Managerからの返信 (投稿日 : 2023 年 2 月 26 日)
Aloha Hirofumi,Thank you for staying at the Outrigger Kona Resort and Spa. We sincerely apologize for the service failure you experience. Your feedback for improvement has been shared with our Housekeeping Team. Mahalo Nui Loa!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 1 泊滞在
Kathryn Agdeppa, Guest Services Managerからの返信 (投稿日 : 2022 年 12 月 4 日)
Aloha,We appreciate your 10-star rating on your experience at Outrigger Kona Resort and Spa. Thank you and we hope to provide a more memorable experience on your next visit. Mahalo Nui Loa!

8/10 (良い)

Yuma

良かった点 : 清潔度、スタッフとサービス
2022 年 10 月に 2 泊滞在

10/10 (非常に良い)

Masaharu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 10 月に 2 泊滞在
Michaelからの返信 (投稿日 : 2022 年 10 月 19 日)
Aloha Masaharu!Mahalo for staying with us at Outrigger Kona.We were so happy to have you with us and can't wait to see you again!Mahalo

2/10 (非常に不満)

hamazaki

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
施設は大変綺麗で、お部屋もプールもエントランスも綺麗だった。 エントランスにいる、チェックイン時に対応したmichaelは最悪でした。 終始、面倒だという対応、馬鹿にされてる感じがしました。聞いたところで分からないと答えることが多く、もちろん調べるわけではない。 帰りのチェックアウトの方は感じの良い方でした。またハウスクリーニングの女性はとても笑顔で挨拶も明るく彼女がいたから我慢できました。 1人の対応でここまで気分が悪くなったのは初めてです。ステキな施設なだけに残念ですが、もう泊まることはないです。
2022 年 8 月に 2 泊滞在
mpからの返信 (投稿日 : 2022 年 9 月 7 日)
Aloha Hamazaki,We apperciate you feed back, both the positive and on what needs improvement.Mahalo

8/10 (良い)

Nakatani

家族旅行
良かった点 : 清潔度、スタッフとサービス
2022/5/4から2泊、夫婦でオーシャンフロントスィートに滞在しました。 バレットパーキングとクラブアクセスが付いていましたが、クラブはコロナの影響で通常の半分以下の品揃でした。バレットパーキングは、快適でした。 部屋には、30平米以上のベランダがあり、海も目の前で眺望は最高でした。ただ、ルームダイニングもコロナの影響でオーダーできなかったのが残念でした。 プールから海への散歩道は、よく手入れされていて、良かったです。ただ、砂浜はありません。 昨年、リノベーションということで、全体的にきれいされていたが、多少の老朽化は、否めないところもありました。 コロナが落ち着きダイニングが通常になれば、また、訪れたいと思います。
2022 年 5 月に 2 泊滞在
Kathryn Agdeppa, Guest Services Managerからの返信 (投稿日 : 2022 年 5 月 12 日)
Aloha Nakatani, Thank you for taking the time to share your overall experience at the Outrigger Kona Resort and Spa. It is a pleasure to know you were able to enjoy breathtaking views of the ocean from your grand lanai in one of our Oceanfront Suites. With access to our Voyager 47 Club Lounge and complimentary valet, it was effortless to relish in the luxuries of your vacation. We are excited to welcome you back to our resort in the near future. Mahalo Nui Loa!

10/10 (非常に良い)

Mike

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the adult only pool option
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Karin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the 21 &over pool area. People super helpful and the property was clean. Small menu at the in house dining, but very tasty
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Lauren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Such a beautiful resort! The kindest staff ever from check in to check out! Looking forward to coming back .
2024 年 4 月に 5 泊滞在

8/10 (良い)

Christopher

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I did not like the food options at the property. It was Nosie throughout my stay, due to construction. I really enjoyed the pool and the water slide. The rooms were nice.
2024 年 5 月に 3 泊滞在

6/10 (普通)

Delco

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice room, mattress was horrible as it was sunk down on one side like a VERY heavy person layed there too long and broke it down. Everything else was nice!
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Pamela、Longmont

良かった点 : 清潔度
2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Tyler W

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful room, gorgeous view, amazing pool and grounds, convenient location. We had a wonderful time!
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Sally

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful I loved it my husband loved it
2024 年 4 月に 6 泊滞在
SKからの返信 (投稿日 : 2024 年 5 月 1 日)
mahalo Sally, Appreciate your kind words and feedback :)

6/10 (普通)

Antoine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
3.5 This places is beautiful but a bit out of the way and expensive. The staff over all was pretty friendly with the exception of security. ( I left my card at the bar and it went missing when i tried to get it back. Security didnt seem all that interested in my missing debit card. That kinda soured the trip for me.) Also there were some suprise charges when i checked out.
2024 年 4 月に 3 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 29 日)
Aloha Antoine, Thank you for your time and sharing your experiences with us. So sorry for the interaction and experience with security team, Will share with the management your feedback and management will reach out to you for further assistance.

10/10 (非常に良い)

Robert William

良かった点 : 清潔度、スタッフとサービス
While still being under renovations the stay was good. The two bartenders at the bar were hilarious and the burger was okay with ulthe upcharge.
2024 年 4 月に 7 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 29 日)
Aloha Robert William, Mahalo for wonderful feedback and rating! Glad you had a great time with our bartenders at bar! :) Mahalo Nui Loa for sharing! We hope to see you again!

10/10 (非常に良い)

Courtney

2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Shoko

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We spent peaceful time at this hotel.
2024 年 2 月に 7 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 29 日)
Mahalo Nui Loa Shoko!

6/10 (普通)

Xinyi

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Good location, complicated towel policy, not fun pool experience, limited food and beverage options onsite but expensive.
SKからの返信 (投稿日 : 2024 年 4 月 29 日)
Aloha Xinyi, Mahalo for your feedback and appreciate your time sharing your experience with us!

2/10 (非常に不満)

Kristine

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
My biggest complaint is with Expedia who did not notify me they compete resort was under construction I would have never booked this property if I had been informed ocean view room I purchased with u was a roof and parking lot view got upgrade and charged resorts dirty smelled of lacquer construction workers everywhere standing staring at guest noise unbearable 7 days a week no relief 1 of 3 restaurants open had to walk whole resort to use restrooms and get a drink took 20-30 everyday to get hot water in shower unsafe to even walk around resort tools workers stuff to trip over thank you expidia for our worst vacation in Kona these are a few reasons why we would have never booked this property and will never return or use expidia
2024 年 4 月に 7 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 21 日)
Aloha Kristine, Thank you for choosing our hotel and for bringing this matter to our attention. We are truly sorry that your stay with us did not meet your expectations. Your feedback is important to us and we would like to apologize for the inconvenience you experienced during your visit.

8/10 (良い)

Mohamad

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Ants were everywhere. I was charged additional fees outside expedia’s payment.
2024 年 4 月に 7 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 21 日)
Aloha Mohamad, Thank you for choosing our hotel and for bringing this matter to our attention. Your feedback is important to us, and we would like to apologize for the inconvenience you experienced during your visit.

10/10 (非常に良い)

Nirag

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property with amazing views. We upgraded to oceanfront room and it was worth it. We saw Mantas at night and dolphins and a whale in the morning right from our room (binoculars helped!!) Some construction and upgrades going on at the property so few amenities were not in service; although the views and the vibe makes up for it. Staff is great!! The restaurant and food scene isn't great in the area, you need to drive 15 minutes to the town for good food. We will stay there again for sure when we visit Big Island!!
2024 年 4 月に 5 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 21 日)
Aloha Nirag, Mahalo for your kind words and taking your time sharing your experience with us! Your feedback is important to us and definitely, sharing your comments with our team. We hope to see you again soon!

6/10 (普通)

Scott

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
Pool side bar closed and drinks from restaurant had a blender not working the whole time there. How hard is it to replace a blender?
2024 年 4 月に 4 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 21 日)
Aloha Scott, Thank you for choosing our hotel and for bringing this matter to our attention. We are truly sorry that your stay with us did not meet your expectations. Your feedback is important to us and shared your feedback with our F&B management team.

10/10 (非常に良い)

Edward Mananui

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property with great staff. My son loved the pool and water slide. They are going through renovations but we barely noticed it. Definitely recommend this resort.
2024 年 4 月に 4 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 21 日)
Aloha Edward Mananui, Mahalo for your kind words! it means a lot to our team and appreciate your time sharing your feedback. Please visit us again :)

10/10 (非常に良い)

Tim、Ephrata

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a wonderful resort with a great ocean front location. There is plenty to do on property and a lot more just a short drive away. We didn’t like that there was only one washer and one dryer in the laundry for an entire building. It made it very challenging to get a load of wash done. But overall it was a great stay.
2024 年 4 月に 3 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 21 日)
Mahalo Nui Loa for your feedback, appreciate your kind words!

4/10 (不満)

Michael

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
We were given two rooms next to each other, but not adjoining doors, even though both rooms had adjoining doors to other people's rooms. The Ocean view we got was of the parking lot and the bay. When I booked the reservation I was told all the construction would be completed by the end of 2023, not true. Only one restaurant was open because of construction, game room and spa were under construction and not usable. All the ocean view and frontage rooms were under construction and could not be stayed in. Towel machine was broken. Staff solution was to offer us a free drink. All in all a miserable experience, I have already told friends not to stay there.
2024 年 3 月に 5 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 21 日)
Aloha Michael, We are truly sorry that your stay with us did not meet your expectations. The renovation work is drawing to a close and we thank and appreciate your patience with us as this took bit longer than expected. Your feedback is important to us and we would like to apologize for the inconvenience you experienced during your visit.

6/10 (普通)

Eunice Loredana

気になった点 : スタッフとサービス
It was nice but no spa service, they are in construction. The resorts lacks outdoor showers restroom and very limited services around the pool. Expensive daily fees and parking fee too.
2024 年 3 月に 5 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 21 日)
Aloha Eunice Loredana,Thank you for choosing our hotel and for bringing this matter to our attention. We are truly sorry that your stay with us did not meet your expectations. Your feedback is important to us and we would like to apologize for the inconvenience you experienced during your visit

10/10 (非常に良い)

Dana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 29 日)
Mahalo Nui Loa Dana!

8/10 (良い)

Yuliya

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property, amazing staff. Just wish the beach would be available
2024 年 1 月に 8 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 4 日)
Aloha Yulliya, We appreciate your feedback and we do have a shoreline access or a Keauhou Pier and harbor where you can access to the beach. Unfortunately, we are on the cliff area above lava rocks.

8/10 (良い)

Ryann

2024 年 3 月に 3 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 21 日)
Aloha Ryann, mahalo for your rating!

8/10 (良い)

Sally

2024 年 3 月に 5 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 21 日)
Aloha Sally, Mahalo for your feedback!

4/10 (不満)

Melanie

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
I wish we knew the extent of construction going on at this resort before we booked for a week. The following were concerns related to the construction: - Loud work noises (could be heard in our room on Floor 2) starting around 8:30AM, even on weekends - Noise also impacts the adult only pool area, as well as the 3 story tall construction tarps that hang down to the pool - Only one restaurant/bar open (I think they were opening a cafe soon) and they close early, at 9PM. There is a general store at the resort with microwavable food, but that is it after 9PM, and you are about 20-30 min by car to Kailua-Kona. - The spa is closed because of the construction The positive attributes were AMAZING views of the manta rays at night, beautiful location with nice walks, and really lovely hotel staff that were extremely kind and helpful. I am sure that when the renovations are complete this will be a better resort, but currently I recommend checking to make sure they have the amenities you are looking for prior to booking.
2024 年 3 月に 6 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 4 日)
Aloha Melanie, Please accept our apologies for the service failures during your stay. We appreciate the opportunity to hear about your stay and feedback.

10/10 (非常に良い)

James、Groton

家族旅行
良かった点 : 清潔度、スタッフとサービス
Great place to stay with your kids
2024 年 2 月に 6 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha James, Absolutely agree!! Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at OUTRIGGER Kona. We hope to see you soon! Mahalo!

8/10 (良い)

Jackie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Property was beautiful. We stayed on the Club level but the normal area was under renovation so the Club area was allicated to the liwer level which was fine but not as nice as the upper level with ocean views. We were told we had a newly renovated room and could hear the TV from the other room that was left on overnight which did wake us up. However overall the place is beautiful and the staff were great!
2024 年 3 月に 4 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha Jackie,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at OUTRIGGER Kona. So sorry to hear about the noise next door, and the club level. We are still under revitalization and hopefully we have amazing news once it is complete with our Club lounge. We hope to see you soon! Mahalo!

10/10 (非常に良い)

Larry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spa was closed & club service had limited hours and selections
2024 年 3 月に 1 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha Larry, Thank you for taking the time to post a review of our property. Our goal is always to exceed guest expectations! if there's anything we can help you with during next visit, please don't hesitate to let us know. We hope to see you soon! Mahalo!

10/10 (非常に良い)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location and scenery top notch Staff fantastic and friendly Some construction going on but understandable Weather was perfect every day Beautifully landscaped Preferred seeing mongoose over feral cats Kama from EKA tours was fantastic!! Guy - buy the pool was great!! Jeneral at cafe remembered my name upon arriving-great customer service Room cleaning took great care of our room I came back to Outrigger after my first visit to Hawaii 10 years ago. Will invite close friends to come back with us next trip. Thank you again from the welcome at the front desk, to our departure. Very well done, DannyO
2024 年 3 月に 7 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha Daniel, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at OUTRIGGER Kona. Definitely sharing great comment with KBA staff! If there's anything we can help with during your next visit, don't hesitate to let us know! We hope to see you soon. Mahalo!

10/10 (非常に良い)

Alexsandra Simão De

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Eu amei esse lugar. 2 picinas. Cafe da manha com vista pro mar lindo tudo perfeito sem contar com bar na beira picina. Amei 💗💗💗💗
2024 年 2 月に 7 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha Alexsandra Simao De, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at OUTRIGGER Kona. Our goal is always to exceed guest expectations! We hope to see you soon! Mahalo!

10/10 (非常に良い)

Lisa

2024 年 3 月に 2 泊滞在
SKからの返信 (投稿日 : 2024 年 4 月 4 日)
Mahalo Nui Loa Lisa!

8/10 (良い)

elyana、Boulder

View of ocean and the pool were great.
2024 年 3 月に 1 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha elyana, Mahalo Nui Loa for your feedback :)

10/10 (非常に良い)

Erika

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great 5 day stay at the Outrigger. There is construction, but we knew this when booking. We did score a pretty good deal because of this. Everyone including the construction workers were courteous and friendly. We had a newly renovated resort view room, and it was nicely done. The pool and outdoor spaces are gorgeous and the crew works hard daily at cleaning. We are confused by other reviews that say they are dated. They are clearly updating the damage that the sea does to buildings so give them a break! We drove past other resorts in the area and we loved how secluded this one is but it is helpful to have a car. If we had a complaint it would be that the dinner prices were very high and there weren’t many vegetarian options, so we went off resort for dinners. Not a huge deal but perhaps having a bigger menu with some lower priced options would be nice. We would love to see the resort fully finished!
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha Erika, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at OUTRIGGER Kona. Our goal is always to exceed guest expectations! We can't wait for the resort is fully finished as well! We hope to see you soon! Mahalo!

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 10 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha Daniel, Mahalo for your feedback !

10/10 (非常に良い)

Danielle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lots of construction going on but still great!
2024 年 2 月に 5 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha Danielle, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at OUTRIGGER Kona. Our goal is always to exceed guest expectations! We hope to see you soon! Mahalo!

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 6 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha Mark,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at OUTRIGGER Kona. Our goal is always to exceed guest expectations! We hope to see you soon! Mahalo!

10/10 (非常に良い)

Gerald E

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Grounds were well maintained. The staff was wonderful! Property was undergoing renovation, so there were minor inconveniences, but nothing interfering with our pleasure. The room was very clean, but a bit tired. The bathroom could particularly use some updates to feel more modern. In a resort I prefer a walk in shower to a tub unit, and a comfort height toilet. It was also a bit cramped The overall experience was quite good, and I look forward to my next visit
2024 年 2 月に 6 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha Gerald E,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at OUTRIGGER Kona. Our goal is always to exceed guest expectations! We hope to see you soon! Mahalo!

8/10 (良い)

Keoki

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Kids enjoyed the side
2024 年 2 月に 2 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha Keoki, Mahalo for taking the time to post a review of our property. We are so happy to hear that you and your Ohana enjoyed your time at OUTRIGGER Kona. Our goal is always to exceed your expectations! Mahalo!!

8/10 (良い)

HAO-TSE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 5 泊滞在
SKからの返信 (投稿日 : 2024 年 3 月 21 日)
Aloha HAO-TSE,Thank you for taking the time to post a review of our property.