Kagerod Vacation Rentals

"Toppenfrukost!"

"This hotel was ok. First impressions were disappointing - I am not a high end luxury type but the hotel looked shabby and basic. A few suggestions for improvement... On arrival I asked about the swimming pool and was told that was extra. I said that I had known the spa was extra but that it had not been clear that the pool was in the spa. Looking back at their info now it does say that clearly but I am not convinced it was like that when I booked or I would not have booked as pool was a priority for me. Equally, listing kettle and coffee making to me suggests two different things so I expected - as in most superior rooms these day - to have a basic coffee maker. Instead there were two sachets of nescafe instant. The safe also did not work so had to get a maitenance person to fix and he also had to fix the door lock. Not the greatest start but also not the end of the world. Overall the hotel was very adequate and basics all fine. The room was clean, the bed comfortable, nice shower, suprisingly quiet given it was on a busy main streeet. Food was pleasant - nothing exciting but perfectly tasty. Only small point, no dessert at dinner. Does not need to be a high end gateau - a piece of fruit or small yoghurt would have been nice. Most positive were the staff who were mostly extremely nice, friendly and helpful. Overall - good basic hotel for a functional stay - less so for more of a relax and unwind experience. "

"Amazing service, very respectful and accommodating staff! House keeping ladies on the 5th floor go above and beyond. Nellys breakfast is perfect. Next time I’m in Helsingborg I will definitely be staying again. "

"We had an overall pleasant stay. The buildings and facilities are beautiful and well maintained, and the surroundings are very nice. A couple of small things could improve the experience. The background music was playing constantly and quite loudly, with many speakers around the property. While background music is fine, it sometimes felt a bit overwhelming, especially in the restaurant where it mixed with the general noise level. There was also music playing outside near our room around 10 pm. We also had dinner in the restaurant. The staff were friendly, but the service felt a bit unstructured and inexperienced. Our reservation was at 8 pm and after being seated we quickly received a small starter, but then waited about 1 hour and 20 minutes for the main course, even though we had ordered tartare. It seemed like our table may have been forgotten. Overall a nice place, but a bit more attention to the smaller details would make the experience even better."

"Everyone on the staff was kind, cheerful, and helpful. "

"The staff, location, friendliness, and professionalism."

"Lovely clean room but missing a kettle or even a bottle of water, a bit of a miss when there appeared to be no one working behind the bar when I returned from eating out as there is no evening food service at the Lundia. There used to be coffee machines in the corridors but these have gone as well. Maybe vending machines would be a good idea?"

"Clean room, stunning lobby. Excellent position and a good breakfast "

"The staff was horrible. I think her name is Gabriela. I have never been treated like this anywhere around the world. I needed to change hotel. I will never recommend this place to anyone and she should not work with any type of service. "