We enjoyed our week stay here. It
was within walking distance to our family. It is a small apartment with own entrance. Place can sleep 4. We had a roll away bed in case our grandson wanted to come and stay but he didn't. It would have been crowded with three. Nice accommodations. Kitchen was well equiped with large refrigerator and stove. No dishwasher or oven. Large bathroom and large walk in shower. You are in a residential area, not far from airport, close to glacier and about 15 minutes from downtown. We would stay here again.
Judith O.
10/10 (非常に良い)
Mark D.
2019 年 7 月 23 日
良かった点 : 清潔度
Good value, good location
Nice unit close to the Glacier. Close to super market, 15- 20 minutes to Juneau
Mark D.
4/10 (不満)
Darin C.
2019 年 7 月 9 日
気になった点 : 清潔度
What to expect at in cozy apt in Mendenhall Alaska
We travel to Juneau Alaska June 2019, We have used VRBO several times from Hawaii to Yellowstone and haven’t been disappointed however this property left you wondering if VRBO has any oversight with the owners who list their property on VRBO.
1st) When we arrived we called as instructed. The owner said her son was at the property which was actually their home. We were met by the owner’s young son who gave us a key to a room addition added to the side of their home. They use the rest of their home as an assisted living center. I did not see the owner for the next two days.
2nd) The room was not clean there was a large amount of dirt behind the chairs and appliances. I was charged a cleaning fee., who received the money. The bedding, and towels were long past it’s wear period. You would think that if your using your property as a vacation rental you would replace the linen often to uphold some standards. It was apparent that the son or someone may have been staying in the room until it was rented. Then it was vacated the day we arrived.
3rd) The ceiling had a long water crack in the living room which the owner said happen when they built the room addition a few years ago but was never fixed. Who inspected this property that was placed VRBO for rental.
4th) Your assigned parking was on the far side of the owners driveway however there is a large drainage ditch adjacent to the driveway and the owner would park there vehicle next to our vehicle making it very difficult to enter or exit the driveway.
5th) The owner told us this room addition was made for her elderly father that had since passed away, the furniture appear to be used by an elderly person who spilled food or drink a lot. We noticed stains and dried food all over the furniture that appear to be there for sometime.
If this property is to be rented by VRBO customers then someone from VRBO should make sure the property is what is actually advertised.
Juneau Alaska was a great place to experience however it is apparent that VRBO allows their owners to places photos of rental property on the VRBO website without verifying the actual condition of the property and then when it’s not what the customer expected or paid for VRBO claims it’s not responsible for the property it’s a contract between the customer and the property owner which is very disappointing.
Darin C.
2019 年 5 月に 7 泊滞在
10/10 (非常に良い)
Chandra F.
2019 年 7 月 2 日
良かった点 : 清潔度
Lovely Juneau vacation rental
We really enjoyed our stay. It was conveniently located. The unit was clean, fairly quiet and cozy. The owners are super sweet. We were told to make ourselves at home. They were super accommodating. When we go back to Juneau again I would definitely rent from them again.