Juárez Vacations from ￥152,798

When we arrived, it took us almost one hour to check in. There were only 2 people working at the front desk. My credit card was over charged for our rooms, the explanation was the house keeping department left a note saying that we checked out after 5pm which was not true, in fact we left by 9am and dropped off keys. I Just felt the overall operations of the hotel was not so well. The location of the hotel was perfect.

Just Great!! Thank you

I got a room in the 4th floor with a window to the roof, not nice. House keeping skipped a day. Old hotel with not very good service.

Automated check-in was super fast. The staff was great. I had an issue with an iron. They took responsibility, acted quickly, and addressed the problem.

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.