噴水

ヴィラ ビクトリア エグゼクティブ ゲスト ハウスの口コミ

2.5 out of 5

口コミ

7.0

良い

評価 10 - 4 件の口コミ中 2 件が非常に良い" "
評価 8 - 4 件の口コミ中 0 件が良い" "
評価 6 - 4 件の口コミ中 1 件が普通" "
評価 4 - 4 件の口コミ中 0 件が不満" "
評価 2 - 4 件の口コミ中 1 件が非常に不満" "

8.0/10

清潔度

6.0/10

スタッフとサービス

7.6/10

施設のコンディションと設備

口コミ

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Please no
Never cleaned
2019 年 3 月に 7 泊滞在
Aからの返信 (投稿日 : 2019 年 4 月 3 日)
Is this the young gentleman that had special requests for 2 double and 1 single bed and non smoking? He rocked up with 2 dogs and a cat. One of the double beds was for the dogs and the single bed for the cat. We declined the anamals but the cat somehow managed to stay. He smoked in the room and it took 2 days to clear the stench. We were not able to get in to do more than a cursory clean due to household goods strewn about the floor. On departure he said he had had a wonderful stay and was relaxed and refreshed.

6/10 (普通)

Dr Jonesnev、Gauteng

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
TOO GOOD TO BE TRUE
The room I booked is not the one I was given to sleep in and my booking was not received and not communicated to the owners. I had to show them my email and sms from the bank about my payment. Kindly please next time let it be in known to owers of the place in good time.
2017 年 11 月に 1 泊滞在
Anamariからの返信 (投稿日 : 2017 年 12 月 6 日)
Delay regretted. Power outage for 2 days now. We were surprised by this review. There was a bit of a mix up on arrival. Entirely of our own making. As compensation we gave Dr. Jonesnev free accommodation for his additional guest and a free continental breakfast. He appeared cheerful enough and I think he would book again. On departure he said to me "Thank You Tannie - you were a good mother to me."

10/10 (非常に良い)

julian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
highly recommended
Highly recommended
2017 年 11 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス