ロビー応接スペース

ガーデン コート イーストゲートの口コミ

3 out of 5
ガーデン コート イーストゲート
Ernest Oppenheimer Avenue, Bruma, Johannesburg, Gauteng

口コミ

8.4

とても良い

評価 10 - 88 件の口コミ中 40 件が非常に良い" "
評価 8 - 88 件の口コミ中 29 件が良い" "
評価 6 - 88 件の口コミ中 11 件が普通" "
評価 4 - 88 件の口コミ中 5 件が不満" "
評価 2 - 88 件の口コミ中 3 件が非常に不満" "

8.8/10

清潔度

8.4/10

スタッフとサービス

7.6/10

設備とサービス

8.4/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

Kiyoshige

良かった点 : 清潔度、客室の快適度
空港から遠い
2019 年 12 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2020 年 2 月 3 日)
Dear Kiyoshige, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテル自体はそこそこ良かったですが
ホテル自体は、ネットが300MBしか無料でなかった点、防音が弱い点をのぞいては、快適で、朝食も良かったです。ただ、行くまでのヨハネスブルグの街がこわすぎます。帰りは警官に止められたりで散々でした。高速の近くのようなので、こちらからアクセスすれば良かったのかもしれません。
2019 年 6 月に 1 泊滞在
Noel Mからの返信 (投稿日 : 2019 年 7 月 9 日)
Dear Anonymous, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on hotels.com and for sharing your experience with us. We are grateful to read your comments about your stay and we look forward to welcoming you back when you next travel to Johannesburg. We regret to hear about your incident with the Authorities during your travels in SA. Please note that our WIFI is now uncapped and limitless for all our Rewards Programme members. Kind Regards, General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Food was excellent
2019 年 3 月に 1 泊滞在
Noel Aからの返信 (投稿日 : 2019 年 3 月 20 日)
Dear Anonymous We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score. Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet, General Manager

6/10 (普通)

NIGEL

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Staff were friendly and professional. The hotel needs deep cleaning.
2024 年 1 月に 2 泊滞在
Noelmからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Nigel, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 3/5 and comment that "Staff were friendly and professional. The hotel needs deep cleaning." has been duly noted with much appreciation. We regret to read your comment about the deep cleaning as we have various Cleaning Schedules in place which we follow strictly and continuously monitor. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations in regards to the service from our staff and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 (良い)

Lulama

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Home away from home
2024 年 1 月に 12 泊滞在
Noelmからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Lulama, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 8/10 and comment "Home away from home" has been duly noted with much delight and appreciation. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 (非常に良い)

Thabo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed the friendly service
2023 年 9 月に 4 泊滞在
Noelmからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Thabo, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 5/5 and comment "Enjoyed the friendly service" has been duly noted with much delight and appreciation. We are very encouraged and happy to hear that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

2/10 (非常に不満)

Ramesh

2023 年 8 月に 2 泊滞在
Noelmからの返信 (投稿日 : 2023 年 9 月 27 日)
Dear Ramesh, We thank you for taking the time to complete a Review on ebookers, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 1/5 has been duly noted with much disappointment especially that there is no details to accompany the score. We would kindly request your assistance in providing us with some details so that we can understand the low score and investigate any issues that may be raised. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 (非常に良い)

Johan

2023 年 8 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear John, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 5/5 has been duly noted with much delight and appreciation. We are very encouraged and happy to hear that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
The stay was really good, but although it was non-smoking. We could smell smoke the entire hallway, even in our room
2023 年 7 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Anonymous, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 8/10 has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We regret to hear that potentially other guests in the Non-Smoking wing were smoking in their allocated Non-Smoking room and kindly request that should it happen in future, kindly contact reception and inform them of same so that we can resolve this the best we can. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 (非常に良い)

Ivan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had a wonderful one night stay, staff were very friendly. There was just a problem with the generator earlier in the evening, but these days it’s hard to fault businesses for that!
2023 年 7 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Ivan, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 5/5 has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在
Noelmからの返信 (投稿日 : 2023 年 7 月 20 日)
Dear Anonymous, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 8/10 has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 (良い)

Aleck

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tv channels & Dstv channels must be increased to a variety.
2023 年 7 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Aleck, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Tv channels & Dstv channels must be increased to a variety." has been duly noted with much appreciation. Please note that our DStv subscription bouquet selected for Garden Court Hotels only allows for a prescribed number of channels. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

2/10 (非常に不満)

KEALEBOGA JULIET

2023 年 6 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2023 年 7 月 3 日)
Dear KEALEBOGA JULIET, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to do a review on hotels.com however, we note that there were no comments to support the low score of 2 out of 10. We would therefore appreciate some details of your experience with us so that we can understand the scoring. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 (非常に良い)

Manishi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Courteous and helpful staff
2023 年 5 月に 6 泊滞在
Noelmからの返信 (投稿日 : 2023 年 5 月 17 日)
Dear Manishi, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Courteous and helpful staff" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 (非常に良い)

Johan

2023 年 4 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2023 年 5 月 17 日)
Dear Johan, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much delight and appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 (非常に良い)

ELOISE

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our Stay!
Wonderful!!!!
2023 年 3 月に 3 泊滞在
Noelmからの返信 (投稿日 : 2023 年 4 月 11 日)
Dear Eloise, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Wonderful!!!!" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 (非常に良い)

Jack

2023 年 3 月に 2 泊滞在
Noelmからの返信 (投稿日 : 2023 年 4 月 11 日)
Dear Jack, We thank you for taking the time to complete a Review on Hotels.com following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Wonderful!!!!" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 (非常に良い)

Claire

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff friendly, consistent power supply.
2023 年 2 月に 8 泊滞在
Noelmからの返信 (投稿日 : 2023 年 2 月 23 日)
Dear Claire, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much appreciation. We are very encouraged and delighted to read your comment "Staff Friendly, consistent power supply" and that we have successfully met your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 (良い)

Arnold

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 11 泊滞在
Noelmからの返信 (投稿日 : 2022 年 9 月 13 日)
Dear Arnold, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 (良い)

Belmiro

2022 年 7 月に 2 泊滞在
Noelmからの返信 (投稿日 : 2022 年 7 月 20 日)
Dear Belmiro, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 (非常に良い)

Denis

2022 年 6 月に 2 泊滞在
Noelmからの返信 (投稿日 : 2022 年 7 月 1 日)
Dear Denis, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "it was amazing" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 (非常に良い)

Nokukhanya

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great servide
It was amazing
2022 年 4 月に 1 泊滞在
noelmからの返信 (投稿日 : 2022 年 4 月 4 日)
Dear Nokukhanya, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "it was amazing" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 (非常に良い)

Patrice Xolani

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesomeness
It was peaceful, tranquil and cosy.
2022 年 3 月に 1 泊滞在
noelmからの返信 (投稿日 : 2022 年 4 月 4 日)
Dear Alfred We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "it was peaceful, tranquil and cosy" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 (良い)

Alfred

2022 年 2 月に 1 泊滞在
Tabelaからの返信 (投稿日 : 2022 年 3 月 4 日)
Dear Alfred We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, Tabela Mtshali Assistant General Manager

6/10 (普通)

Brian

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2021 年 9 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2021 年 9 月 27 日)
Dear Brian, Thank you for staying with us and for your feedback. It is always much appreciated and most welcomed. Kind regards, Management

8/10 (良い)

I

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice
Good Wi-Fi, nice breakfast, need a small fridge in the room.
2021 年 4 月に 1 泊滞在
Patriciaからの返信 (投稿日 : 2021 年 4 月 17 日)
Afternoon Thank you very much please come again and stay with us.

10/10 (非常に良い)

Satis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 10 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2020 年 10 月 19 日)
Dear Satis, Thank you staying with us and taking the time to give us your feedback. We are delighted that you enjoyed your stay and look forward to welcoming you back in the near future. Kind regards, MAnagement

6/10 (普通)

Peter

良かった点 : 清潔度、客室の快適度
2020 年 3 月に 2 泊滞在
Noelmからの返信 (投稿日 : 2020 年 4 月 6 日)
Dear Peter, thank you for staying with us and for your feedback. It is much appreciated and most welcomed. Kind regards, Managemnet

6/10 (普通)

MICELI

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2020 年 2 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2020 年 3 月 9 日)
Thank you for staying with us and for your feedback, we appreciate it. Kind regards, Management

10/10 (非常に良い)

Ngqabutho

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome hotel. Amazing breakfast
2020 年 1 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2020 年 2 月 5 日)
Dear Ngqabutho, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 (良い)

Rita

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice and relaxing,,friendly services,,we really enjoyed our stay
2019 年 12 月に 3 泊滞在
NoelMからの返信 (投稿日 : 2020 年 1 月 14 日)
Dear Rita, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review especially that you found the hotel to be 'Nice and relaxing,,friendly services, and that you really enjoyed your stay'. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 (非常に良い)

JOBERSON G

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bom custo x benefício
Hotel com ótima estrutura, quartos espaçosos, chuveiro bom, cama confortável. O quarto possui chaleira elétrica e demais produtos para fazer café ou chá, ar condicionado, cofre, secador de cabelo e demais produtos para o banho. Apenas senti falta de um frigobar. O café da manhã é grátis e é muito bom, com bastante variedades e com comidas saborosas. O restaurante tb é bom e o serviço de bar tb. Jantamos as duas noites lá e ficamos muito satisfeitos. Existe um shopping center bem próximo ao hotel e ela oferecem um serviço de leva e traz gratuito até lá, é só falar com o motorista que fica estacionado em frente à recepção do hotel. A localização não é das melhores, pois fica mais ou menos na metade do caminho entre o aeroporto e o centro da cidade. Para quem, como nós, vai ficar uns 2 dias na cidade não chega a ser um problema.
2020 年 1 月に 2 泊滞在
Noelm からの返信 (投稿日 : 2020 年 1 月 8 日)
Dear Joberson G, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review especially that you had a wonderful stay and enjoyed yourself. Please note that we do have a limited number of fridges that we can put in the room, subject to availability at time of request. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 (良い)

Kamalsen

2019 年 12 月に 2 泊滞在
Noelmからの返信 (投稿日 : 2023 年 7 月 3 日)
Dear Kamalsen, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your score. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

4/10 (不満)

Ahmad

良かった点 : 清潔度
気になった点 : スタッフとサービス
2020 年 1 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2020 年 2 月 5 日)
Dear Ahmed, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are grateful for your review. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

6/10 (普通)

surabhi

家族旅行
気になった点 : スタッフとサービス
was okay but we expected some staff to take care of our luggage to bring down in the morning. we had to do it ourselves in the morning
2019 年 12 月に 1 泊滞在
Ntokozoからの返信 (投稿日 : 2020 年 1 月 3 日)
Dear Surabhi We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and review entitled "Breakfast to die for!". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. Kindly note as a Garden Court, we do not have porters to assist with luggage however in future please call reception, one of our staff members will assist you. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Ntokozo Mohlabane

4/10 (不満)

Ricardo

家族旅行, グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2019 年 12 月に 1 泊滞在
Ntokozo Mohlabaneからの返信 (投稿日 : 2020 年 1 月 3 日)
Dear Ricardo Dear Malcolm, We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and review entitled "Breakfast to die for!". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Ntokozo Mohlabane

6/10 (普通)

Liz

家族旅行
良かった点 : 客室の快適度
気になった点 : スタッフとサービス
New Years Eve stayover Appalling Dinner experience
The day before arriving we had phoned to confirm our bookings, 4 rooms for family & friends. We had requested that all 4 rooms be close to each other. On arrival we again requested the above & were told that all 4 rooms were close to each other. Once everyone checked in... one of the families were placed on the 4th level while the other 3rooms were on 3rd level. He booked a table for dinner for 14 people for 19h30 on 31st Dec. Then the waitress, Zodwa, came to us at 18h00 by the pool side & said that we had to book our starters & mains in advance but that dessert we could choose after having our mains. The service at the restaurant was terrible. We were the only table being served & both Zodwa & Michael were unprofessional. We weren't asked for drinks... our starters just arrived covered with clean wrap😳 Our drinks only arrived around 20h40... & sone drinks didn't even arrive. I had to go to the bar to get waters for the kids... Some of the main meals were reheated in the microwave as the chicken & steaks were overdone & very dry. We then askedabout dessert at around 21h15 & were told thatthe kitchen was closed & that couldn't hae dessert☹ We asked for cappuccinos & Cafe lattes which were terrible... When asking waitress for something she would just walk off... Both Zodwa & Michael were disinterested in serving us. We were shocked at the poor, unprofessional & disinterested service we received. Did voice our disappointment with the receptionist & she did apologize...
2019 年 12 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2020 年 1 月 3 日)
Dear Liz, Thank you for choosing to stay with us during your last travel to Johannesburg and for taking the time to do a review on Hotels.com about your experience in the Restaurant on New Year’s Eve. Your detailed feedback was most helpful, welcomed and truly appreciated. I was very disappointed indeed to hear about your experience and do regret that you and your dinner party’s expectations were not met on this occasion. The details that you conveyed to Tebogo are most unfortunate and regrettable and I am currently investigating the points raised in your feedback which I should complete by next week once all the relevant staff members are back at work. These issues and the outcome of my investigation will be addressed with the relevant management and staff and where appropriate, corrective action will be taken where appropriate, in order to avoid any re-occurrence in the future. I will provide you with feedback once I have completed the investigation, once completed. I would like to sincerely apologise for any inconvenience that may have been caused to you and your dinner party as a result and especially for not having created a great experience on such a special evening. Your support is always greatly valued and appreciated. With renewed apologies and kind regards, Kind regards, General Manager

10/10 (非常に良い)

Micheal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2019 年 12 月 30 日)
Dear Michael, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 (良い)

Wiseman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really amazing and a shopping mall is close by.
2019 年 11 月に 3 泊滞在
Noel Mからの返信 (投稿日 : 2019 年 12 月 5 日)
Dear Wiseman, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review especially that you had a really amazing experience and enjoyed the close proximity of the mall. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 (非常に良い)

Evans

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One of the best hotel on the eastrand
My family and i had an amazing stay, the staff were super professional and very helpful. We are planning on using Garden Court for our next holidays in Cape Town
2019 年 11 月に 2 泊滞在
Ntokozoからの返信 (投稿日 : 2019 年 12 月 2 日)
Dear Evans Masipa We are delighted that you enjoyed you stay with us. We are looking forward to welcome you and your family again at Garden Court Eastgate. Warm Regards Ntokozo

10/10 (非常に良い)

Nora、Harare

良かった点 : 清潔度、スタッフとサービス
The hotel was situated very near a shopping mall and a courtesy bus was available free of charge. The breakfast was excellent with a large choice of items.
2019 年 11 月に 1 泊滞在
Ntokozoからの返信 (投稿日 : 2019 年 11 月 25 日)
Good Day Nora Thank you for taking the time to complete our online survey and for your valuable support. I am pleased that you found our services and facilities to your satisfaction. We look forward to welcoming you back and trust that we will continue and create great memories on your next stay. Warm Regards Ntokozo

4/10 (不満)

Jadir

2019 年 11 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2023 年 7 月 3 日)
Dear Jadir, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to do a review on hotels.com however, we note that there were no comments to support the low score of 4 out of 10. We would appreciate some details of your experience with us. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

6/10 (普通)

Isabel

出張, カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
No working wifi and staff too relaxed do not cater to guests
2019 年 11 月に 3 泊滞在
ntokozoからの返信 (投稿日 : 2019 年 11 月 9 日)
Good Day Isabel We thank and appreciate your feedback. We regret that you found our WIFI not working and our staff not helpful. Kindly note this is not our standard of service and corrective action will be taken. Warm Regards Ntokozo

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wondoetful stay
I had a wonderful stay And enjoyed myself
2019 年 10 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2019 年 11 月 1 日)
Dear Anonymous, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review especially that you had a wonderful stay and enjoyed yourself and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 (非常に良い)

Tobie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 1 泊滞在
Noelmからの返信 (投稿日 : 2019 年 10 月 16 日)
Dear Tobie, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 (良い)

Abubacar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 2 泊滞在
Noelmからの返信 (投稿日 : 2019 年 10 月 16 日)
Dear Abubacar, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 10 月に 2 泊滞在
Noelmからの返信 (投稿日 : 2019 年 10 月 16 日)
Dear Anonymous, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Expedia and for sharing your experience with us. We are delighted and grateful to read your review about your stay and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 (良い)

Melanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean room and friendly staff, good location . Wi fi is a bit spotty at times
2019 年 8 月に 2 泊滞在
Noel Mからの返信 (投稿日 : 2019 年 9 月 3 日)
Dear Melanie, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your comments about your stay where you found "clean room, friendly staff and good location" and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 (良い)

宿泊されたお客様

2019 年 8 月に 1 泊滞在
Noel Mからの返信 (投稿日 : 2019 年 8 月 20 日)
Dear Anonymous, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Expedia and for sharing your experience with us. We are delighted and grateful to read your comments about your stay and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 (非常に良い)

Shakira Ishmael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
AWESOME!!!
Perfect I really had a good time... can't wait to visit again..
2019 年 7 月に 3 泊滞在
Noel Mからの返信 (投稿日 : 2019 年 7 月 29 日)
Dear Shakira Ishmael, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on hotels.com and for sharing your experience with us. We are delighted and grateful to read your comments about your stay and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager