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ザ ゴールド パレス & リゾーツの口コミ

4 out of 5
ザ ゴールド パレス & リゾーツ
Jaipur-Delhi National Highway, Kukas, Jamwa Ramgarh, Rajasthan

口コミ

5.8
評価 10 - 15 件の口コミ中 1 件が非常に良い" "
評価 8 - 15 件の口コミ中 3 件が良い" "
評価 6 - 15 件の口コミ中 5 件が普通" "
評価 4 - 15 件の口コミ中 5 件が不満" "
評価 2 - 15 件の口コミ中 1 件が非常に不満" "

5.4/10

清潔度

5.4/10

スタッフとサービス

5.0/10

設備とサービス

5.4/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

8/10 (良い)

KEI

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
良いホテルです
部屋も広く、エキストラベッドも頼めば用意してくれて(追加料金なし)、シャワーもきちんとお湯がでました。 少し寒かったですが、暖房も用意してくれたりとサービスが良いなと思いました。 朝ごはんも子どもが食べれる物があったのでよかったです。 庭も広くもう一泊してホテルでゆっくり過ごすのも良いかなと思えるホテルでした。
2021 年 12 月に 1 泊滞在
s chakrabortyからの返信 (投稿日 : 2021 年 12 月 30 日)
thank you for your kind words . we will be better prepared with food of your taste the next time . have a good day

2/10 (非常に不満)

Mahaveer

家族旅行
気になった点 : 清潔度
It was worst experience I ever faced, water leakage in AC, floor was dirty, food quality was very poor. It was a big mistake choosing this property. Expedia please process the refund
2023 年 7 月に 1 泊滞在
scからの返信 (投稿日 : 2023 年 7 月 24 日)
apologies for your experience . let us check and come back to you

6/10 (普通)

sreedipa

良かった点 : 清潔度
気になった点 : 設備とサービス
Property is located in beautiful place. But it is mismanaged checkin process is slow , food or café services are not up to mark consists of limited menu and is not tasty either.
2021 年 12 月に 1 泊滞在

6/10 (普通)

thomas

家族旅行
average hotel, no wifi
Big difference between 4 and 5 stars in India. With this 4 star hotel expect things like no WiFi working, worker in our room on break when we entered room. Passports took awhile to be returned, choices at breakfast limited but edible. Decent hotel but not in place on hotels.com map so in wrong location for us.
2019 年 12 月に 1 泊滞在
subhashishからの返信 (投稿日 : 2019 年 12 月 26 日)
my apologies for the wifi not working and the delay in return of the passports . we will make sure thyat other guests do not have the same experience and work to make thier stay better , thanks again for your insight ,

10/10 (非常に良い)

Paul

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel was excellent, they made us feel very welcome. The restaurant was very good and so was breakfast.
2019 年 11 月に 4 泊滞在
subbuからの返信 (投稿日 : 2019 年 11 月 22 日)
thanks you for your kind words . please do visit us again .

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Beim Hotel ist die Zeit stehengeblieben, schade der Garten ist sehr schön, das Personal ist hilfsbereit, freundlich. Der Pool könnte sauberer :-( sein.
2019 年 4 月に 4 泊滞在
chakrabortyからの返信 (投稿日 : 2019 年 4 月 17 日)
thanks for your valuable input . we are in the process of upgradation of many amenities to suit our clients . hope in your next visit you will love everything about us .

8/10 (良い)

Supriya

気になった点 : 清潔度、施設のコンディションと設備
The quality of rooms n housekeeping was not great but overall stay was okay.
chakrabortyからの返信 (投稿日 : 2018 年 12 月 22 日)
appreciate your response . will surely upgrade our housekeeping . we are in p[rocess of upgrading rooms too .

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス
nice location & surroundings. Food ok. slow service

4/10 (不満)

Ranbir

気になった点 : 清潔度、スタッフとサービス、客室の快適度
Terrible service. Rooms not exactly what you see
As much as the hotel looks beautiful from outside and the lovely scenery surrounding it. We struggled to find it as it was far away from the main city. The service is as much worse especialy the night service. Overall room condition is below my expectations. I feel It is important to notify you all to ensure the food is safe to consume and chefs are up to standard (hint!) The enterance hall is nice. Set up looks nice but i suppose this is to attract people. A/c was blowing dusty air. Night staff was rude. I had to teach them hospitality manners & and how to deal with guest complaints etc at 2am. Bedroom table was sticky. Staff need professional training.

4/10 (不満)

Martin、Aarhus

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ok hotel
Although the hotel looks very nice from the outside, nice well kept gardens, it has seen it's best days. It seems their main business is tourist buses in need of an overnight stay. The first night we stayed at the hotel we were the only guests which was a strange feeling, but as we approached the weekend more guests were joining. If you like nice and quiet this hotel will do. It is a bit isolated, but you can easily reach all the good sights in the area (by cab)

6/10 (普通)

Rohit、New delhi

気になった点 : スタッフとサービス
Good hotel but poor service
The only good part about this property is its lawn, which is amazing. The service quality is poor. We were not offered any welcome drinks and no one was very welcoming during the check-in time. Food quality is also very average.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No facilities. Only green lawns.
No channels on tv. Average room n no clean swimming pool

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

4/10 (不満)

Maddie、Cardiff, UK

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
In a wonderful setting, shame about the hotel
This is a wonderful hotel set in spectacular grounds and as you wait in the lobby expectations are high. Then you see the room... stains on bed clothes and towels, unwashed windows, a general air of uncleanliness. Room service is very slow and often bring incorrect items. This hotel probably has more than 100 rooms, but we were the only people there! There were noisy corporate parties in the evening. Despite asking specifically for a quiet room with a view, we were right next to the reception area and have never stayed in a noisier room. When we asked if we could be moved to a room on one of the other floors we were told a definite 'no'. I would not recommend this hotel.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice!!!!!!!!!!!!!!!!!!!
Nice place for weekend gate way...!!! Appreciate the restaurant staff was quite helpful and care of guest... Food was bit expensive in comparison the quality...Overall good to stay for a day Or couple!!!:))))))))))))))))))