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ラマダ アンコール バイ ウィンダム ジャランダルの口コミ

4 out of 5

口コミ

8.0

とても良い

評価 10 - 64 件の口コミ中 23 件が非常に良い" "
評価 8 - 64 件の口コミ中 25 件が良い" "
評価 6 - 64 件の口コミ中 8 件が普通" "
評価 4 - 64 件の口コミ中 4 件が不満" "
評価 2 - 64 件の口コミ中 4 件が非常に不満" "

8.0/10

清潔度

7.8/10

スタッフとサービス

7.4/10

設備とサービス

7.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

sahil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Jasvindera

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Vishal Singhからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Jasvinder,Thank you for your recent review, sorry we were not able to meet your expectations regarding a free early check in that too at 0500 Hrs.It has to be chargeable and that too subjected to availability.Sorry for the inconvenience caused.Regards

8/10 (良い)

Harvinder or Ranbir

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
*
2024 年 4 月に 1 泊滞在
Vishalからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Harinder,Thank you for your recent review, I am pleased that you found your visit comfortable. Looking forward to serving you soon.RegardsVishal Singh(General Manager)

8/10 (良い)

Anil

気になった点 : スタッフとサービス、設備とサービス
Breakfast items were limited. Place is small and someone was playig loud music couple of times around 2am at night.
2024 年 3 月に 2 泊滞在
Balraj Rattanからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Mr Sharma,Greetings!!!!It was an absolute pleasure having you with us here and we are very grateful that you took the time to review your experience. I am saddened to learn a few aspects of your visit failed to meet your expectations. I appreciate the candid feedback we receive regarding the food presentation and welcome any opportunity to improve.We sincerely do hope that we would have the opportunity of welcoming you back again.

8/10 (良い)

Satwinder

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Balraj Rattanからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Mr Singh,Greetings!!!!Thank you for taking the time to leave us such a wonderful review.We endeavor to go above and beyond to ensure our guests have a memorable experience.We look forward to providing an even more remarkable stay for you on your next visit.Thanks and Regards,

2/10 (非常に不満)

Vikram

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed sheets are to smelly and bad condition
2024 年 2 月に 1 泊滞在
Balraj Rattanからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Mr. Singh,Greetings from Ramada Encore By Wyndham!!!I deeply regret to hear that we failed to provide you with a fully satisfying experience during your stay. Your comments are much appreciated as they are indeed crucial in supporting our improvement efforts. More importantly, we will continue to place utmost priority on training and developing our team members to ensure that they are always able to deliver services to the satisfaction of our guests.Thank you once again for your feedback. I hope you will give us another opportunity to welcome you again in the very near future so that we may show you that we stand behind our commitment to grand hospitality.Warm Regards

10/10 (非常に良い)

Ishan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, not much to do outside hotel. No fault of there own
2024 年 2 月に 2 泊滞在
Vishal Singhからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Ishan,Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Jalandhar. It is always a pleasure to receive positive feedback.Looking forward to serving you in the future.Sincerely

8/10 (良い)

Sarbjeet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Balraj Rattanからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Sir/Ma'amGreetings from Ramada Encore by Wyndham Jalandhar,Thank you for sharing your valuable review on this platform. Our goal is to provide the highest quality services. We value your detailed review and interaction with our Staff & hospitality offered by our staff to you and your family. This gives great motivation to all of us. We wish for your well-being and prosperity.Warm RegardsBalraj RattanFront office Manager

6/10 (普通)

Rebecca

良かった点 : 清潔度
2024 年 1 月に 5 泊滞在
Vishalからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Rebecca,Thank you for your recent review, feels like you were not 100% satisfied with your stay at Ramada Encore by Wyndham Jalandhar ensuring that next time it will be100%.Looking forward to serving you soon.RegardsVishal(General Manager)

10/10 (非常に良い)

Parwinder

良かった点 : 設備とサービス
2024 年 1 月に 1 泊滞在
Vishal からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Parwinder,Thank you for your recent review, feels great that you were comfortable during your stay here at Ramada Encore by Wyndham Jalandhar.Looking forward to serving you soon in future.RegardsVishal Singh(General Manager)

10/10 (非常に良い)

Parwinder

良かった点 : 設備とサービス
2023 年 12 月に 2 泊滞在
Vishal Singhからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Parwinder,Thank you for your review, I am pleased that we were able to live up to your expectations.Looking forward to serving you soon.RegardsVishal SinghGeneral Manager

6/10 (普通)

Simrit

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Parking around the property is cramped
2023 年 10 月に 1 泊滞在
Vishalからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Simrit,Thank you for your review, sorry for inconvenience faced for parking though we have valet service to assist our guests but still it takes time due to our location. Hope rest all was well.Wanting to serve you again.Regards

8/10 (良い)

Sp

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I can stay again!!
2023 年 5 月に 2 泊滞在
Vishalからの返信 (投稿日 : 2023 年 5 月 17 日)
Dear Guest,Thank you for your recent review, looking forward to serve you again.Regards.

10/10 (非常に良い)

Baljit

2023 年 4 月に 2 泊滞在
Vishalからの返信 (投稿日 : 2023 年 4 月 16 日)
Dear Baljit,Thank you for your review.Looking forward to serve you soon.Regards

10/10 (非常に良い)

Amrik、Calgary

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス
Very Knowledgeable Staff . And very kind in receptionist. Specially Palak and Manmeet . They are the Best. In Janitor section Pooja is the Best Ovrall All Staff Members are Best .I Recommend is Hotell for very Bodies
2023 年 3 月に 9 泊滞在
Vishalからの返信 (投稿日 : 2023 年 3 月 26 日)
Dear Amrik,Thank you for your recent review, nice to learn that you liked the staff being knowledgeable & kind will ensure that Palak, Manmmet & Pooja are appreciated in our next staff meeting.Looking forward to serve you soon.Regards.

8/10 (良い)

Tarsem

家族旅行
良かった点 : スタッフとサービス
Staff was excellent and very helpful. Washroom was ok but there was not enough light there. Soap dispensers wasn’t working at all. Breakfast was at average level.
2023 年 2 月に 1 泊滞在
Vishalからの返信 (投稿日 : 2023 年 2 月 16 日)
Dear Guest,Greeting From Ramada Encore Jalandhar! Thank you for your recent visit and a review.It feels great to learn that you were comfortable at Ramada Encore by Wyndham Jalandhar.We are working upon the washroom lighting already and ensure you that very soon it will be taken care off. I look forward to welcoming you back at Ramada Encore Jalandhar.Regards,Vishal SinghGeneral Manager

8/10 (良い)

ANAND and

2022 年 11 月に 2 泊滞在

10/10 (非常に良い)

Sutikshan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 2 泊滞在
Vishalからの返信 (投稿日 : 2022 年 11 月 18 日)
Dear Sutikshan,Thank you.

8/10 (良い)

subhash

2022 年 8 月に 3 泊滞在

8/10 (良い)

ANIL

2022 年 6 月に 2 泊滞在
rajenderからの返信 (投稿日 : 2022 年 7 月 3 日)
Dear Anil : greeting from ramada encore jalandhar! thank you for choosing to stay with us at ramada encore jalandhar during your recent visit and writing a great review. It is indeed very heartwarming to read your feedback which reassures us that our efforts are well recognized by our esteemed guests like yourself. The entire team of ramada encore jalandhar joins me in thanking you for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel. We hope to be your preferred choice of hotel in times to come and also hope that you will recommend us to your friends, family and company. I look forward to welcoming you back to your home in ramada encore jalandhar. Warmest regards, rajender singh front office manager

10/10 (非常に良い)

KULVINDER

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good/top hotel/4* in Jalandhar.
Good/top hotel/4* in Jalandhar. Fairly good location. Good value for cost/Package. Well run/clean/Modern/Good wiFi/Good bedding. My 2nd Or 3rd stay @ this hotel. Getting TukTuk/ElectricRickshaw but tricky @ night & hotel needs more of its own cars. I prefer the smaller family orientated hotel to "local loutish" Radisson nearby which i book for boys only trips
2022 年 4 月に 8 泊滞在
Rajenderからの返信 (投稿日 : 2022 年 4 月 28 日)
Dear Kulvinder : greeting from ramada encore jalandhar! thank you for choosing to stay with us at ramada encore jalandhar during your recent visit and writing a great review. It is indeed very heartwarming to read your feedback which reassures us that our efforts are well recognized by our esteemed guests like yourself. The entire team of ramada encore jalandhar joins me in thanking you for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel. We hope to be your preferred choice of hotel in times to come and also hope that you will recommend us to your friends, family and company. I look forward to welcoming you back to your home in ramada encore jalandhar. Warmest regards, rajender singh front office manager

10/10 (非常に良い)

Balwinder

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast was great
2022 年 3 月に 3 泊滞在
Vishalからの返信 (投稿日 : 2022 年 3 月 29 日)
Dear Balwinder, Feels great to learn that you found the breakfast great. Thank you

6/10 (普通)

Mohit

2022 年 3 月に 1 泊滞在
Vishalからの返信 (投稿日 : 2022 年 3 月 22 日)
Dear Mohit, Thank you for your review. Next time we will try for more stars from you. Looking forward to serve you soon. Regards

10/10 (非常に良い)

Sandeep、Brampton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hospitality provided by hotel staff was amazing.
2021 年 12 月に 2 泊滞在
Vishalからの返信 (投稿日 : 2021 年 12 月 21 日)
Dear Sandeep, Thank you for taking the time to tell us about your experience at Ramada Encore Jalandhar. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay comfortable and found the room spacious at Ramada Encore by Wyndham Jalandhar. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Vishal Singh gm@ramadaencorejalandhar.com

8/10 (良い)

Karan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Almost perfect
Located in an almost great location (apart from the quick right turn right off the property which I had to take every time, something the hotel can't help), with a great staff and with clean and comfortable rooms, this hotel is the perfect stay. Their breakfast is wonderful too, lots of choices. The only thing I didn't enjoy was the air conditioning system - they have a per floor central system. We were here in December, which is still hot for us but cold for the locals, so they had our floor (5th) set to heat. With the AC set to the lowest temp possible, it was still blowing hot air. For 2 nights, I would wake up in the middle of the night sweating. Finally asked the reception desk and they turned off the entire heating system and I got some decent sleep. Other than this issue, everything else was great. This will not be an issue in the summer, when everything is on fire outside and you just want some cold air.
2021 年 11 月に 4 泊滞在
Vishalからの返信 (投稿日 : 2021 年 12 月 8 日)
Dear Karan, Thank you for writing a great review, it feels great to learn that you were comfortable at Ramada Encore by Wyndham Jalandhar and liked the breakfast, staff, cleanliness and comfort level. Sorry about the air conditioning though. Regards Vishal

8/10 (良い)

Satinder P

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good service by staff and clean facility. Continental breakfast was great. I would stay again in the future.
2021 年 11 月に 1 泊滞在
Vishalからの返信 (投稿日 : 2021 年 12 月 3 日)
Dear Satinder, Thank you for taking the time to tell us about your experience at Ramada Encore Jalandhar. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked the service being provided by the staff, found the property neat and clean and liked the breakfast buffet being served at Melange. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Vishal Singh gm@ramadaencorejalandhar.com

8/10 (良い)

Jaswinder

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 15 泊滞在
Vishalからの返信 (投稿日 : 2021 年 11 月 23 日)
Dear Guest, Thank you for your valuable feedback. It feels good to learn that you were comfortable at Ramada Encore by Wyndham Jalandhar. Regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 3 月に 2 泊滞在
Vishal Singh からの返信 (投稿日 : 2020 年 3 月 25 日)
Dear Guest, Thank you for rating us. Regards Vishal Singh General Manager

6/10 (普通)

Kurran

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice but don't eat anything here!
The hotel looks nice and rooms are nice. However one huge downfall is the fact we saw a cockroach on the counter in the breakfast room where all the bread and food is visible. Instantly put us off! Its a shame as the rooms were actually decent. Maybe if you stay here just dont include breakfast would be my advise.
2020 年 3 月に 1 泊滞在
Rajenderからの返信 (投稿日 : 2020 年 3 月 5 日)
Dear Kurran. Greetings from Ramada Encore Jalandhar! My sincere apologies for the inconvenience that you had to face because of Ramada Encore Jalandhar! I can very well understand all the trouble you had Once again I personally apologize for the inconvenience caused to you. Would also like to commit here that next time you are traveling across and plan a halt at Jalandhar u will not face this kind of problem.Looking forward to serve you soon. Rajender Singh Front Office Manager

10/10 (非常に良い)

sanjiv

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing
2020 年 2 月に 2 泊滞在
Vishal Singhからの返信 (投稿日 : 2020 年 3 月 3 日)
Dear Sanjiv : Greeting from Ramada Encore Jalandhar!!!!! Thank you for choosing to stay with us at Ramada Encore Jalandhar during your recent visit and writing a great review. It is indeed very heartwarming to read your feedback which reassures us that our efforts are well recognized by our esteemed guests like yourself. The entire team of Ramada Encore Jalandhar joins me in THANKING YOU for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel. We hope to be your preferred choice of hotel in times to come and also hope that you will recommend us to your friends, family and company. I look forward to welcoming you back to your HOME in Ramada Encore Jalandhar. Warmest regards, Vishal Singh General Manager

10/10 (非常に良い)

Alvin

2020 年 2 月に 2 泊滞在

10/10 (非常に良い)

Sandeep

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome stay! We all loved it.Will stay again for sure.
2020 年 1 月に 1 泊滞在
Vishalからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear Sandeep : Greeting from Ramada Encore Jalandhar!!!!! Thank you for choosing to stay with us at Ramada Encore Jalandhar during your recent visit and writing a great review. It is indeed very heartwarming to read your feedback which reassures us that our efforts are well recognized by our esteemed guests like yourself. The entire team of Ramada Encore Jalandhar joins me in THANKING YOU for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel. We hope to be your preferred choice of hotel in times to come and also hope that you will recommend us to your friends, family and company. I look forward to welcoming you back to your HOME in Ramada Encore Jalandhar. Warmest regards, Vishal Singh General Manager

8/10 (良い)

Kulwant roy

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 11 月に 11 泊滞在
Rajenderからの返信 (投稿日 : 2019 年 12 月 2 日)
Dear Kulwant : Greeting from Ramada Encore Jalandhar!!!!! Thank you for choosing to stay with us at Ramada Encore Jalandhar during your recent visit and writing a great review. It is indeed very heartwarming to read your feedback which reassures us that our efforts are well recognized by our esteemed guests like yourself. The entire team of Ramada Encore Jalandhar joins me in THANKING YOU for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel. We hope to be your preferred choice of hotel in times to come and also hope that you will recommend us to your friends, family and company. I look forward to welcoming you back to your HOME in Ramada Encore Jalandhar. Warmest regards, Rajender Singh Front Office Manager

4/10 (不満)

Nick

家族旅行
気になった点 : 設備とサービス
Clean, but small and very noisy. Can hear tt he slightest sound around the building
2019 年 10 月に 3 泊滞在
rajenderからの返信 (投稿日 : 2019 年 11 月 3 日)
Dear Guest Greetings from Ramada Encore Jalandhar! My sincere apologies for the inconvenience that you had to face because of Ramada Encore Jalandhar! I can very well understand all the trouble you had Once again I personally apologize for the inconvenience caused to you. Would also like to commit here that next time you are traveling across and plan a halt at Jalandhar u will not face this kind of problem.Looking forward to serve you soon. Rajender Singh Front Office Manager

8/10 (良い)

宿泊されたお客様

2019 年 10 月に 1 泊滞在
Rajenderからの返信 (投稿日 : 2019 年 11 月 3 日)
Dear Guest : Greeting from Ramada Encore Jalandhar!!!!! Thank you for choosing to stay with us at Ramada Encore Jalandhar during your recent visit and writing a great review. It is indeed very heartwarming to read your feedback which reassures us that our efforts are well recognized by our esteemed guests like yourself. The entire team of Ramada Encore Jalandhar joins me in THANKING YOU for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel. We hope to be your preferred choice of hotel in times to come and also hope that you will recommend us to your friends, family and company. I look forward to welcoming you back to your HOME in Ramada Encore Jalandhar. Warmest regards, Rajender Singh Front Office Manager

6/10 (普通)

宿泊されたお客様

2019 年 9 月に 5 泊滞在
rajenderからの返信 (投稿日 : 2019 年 10 月 5 日)
Dear Guest Greetings from Ramada Encore Jalandhar! My sincere apologies for the inconvenience that you had to face because of Ramada Encore Jalandhar! I can very well understand all the trouble you had Once again I personally apologize for the inconvenience caused to you. Would also like to commit here that next time you are traveling across and plan a halt at Jalandhar u will not face this kind of problem.Looking forward to serve you soon. Rajender Singh Front Office Manager

10/10 (非常に良い)

Dalwinder

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 11 泊滞在
Rajenderからの返信 (投稿日 : 2019 年 8 月 4 日)
Dear Dalwinder, Thank you for taking the time to tell us about your experience at Ramada Encore Jalandhar. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your visit comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future Sincerely, Rajender Singh fom@ramadaencorejalandhar.com

10/10 (非常に良い)

Inderjit

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 5 月に 1 泊滞在
Rajenderからの返信 (投稿日 : 2019 年 7 月 8 日)
Dear Inderjit Greeting from Ramada Encore Jalandhar!!!!! Thank you for choosing to stay with us at Ramada Encore Jalandhar during your recent visit and writing a great review. It is indeed very heartwarming to read your feedback which reassures us that our efforts are well recognized by our esteemed guests like yourself. The entire team of Ramada Encore Jalandhar joins me in THANKING YOU for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel. We hope to be your preferred choice of hotel in times to come and also hope that you will recommend us to your friends, family and company. I look forward to welcoming you back to your HOME in Ramada Encore Jalandhar. Warmest regards Front Office Manager Rajender Singh

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service and very friendly staff, very polite had no problem with food as well
2019 年 5 月に 8 泊滞在
Rajender Singhからの返信 (投稿日 : 2019 年 6 月 10 日)
Dear Guest: Greeting from Ramada Encore Jalandhar!!!!! Thank you for choosing to stay with us at Ramada Encore Jalandhar during your recent visit and writing a great review. It is indeed very heartwarming to read your feedback which reassures us that our efforts are well recognized by our esteemed guests like yourself. The entire team of Ramada Encore Jalandhar joins me in THANKING YOU for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel. We hope to be your preferred choice of hotel in times to come and also hope that you will recommend us to your friends, family and company. I look forward to welcoming you back to your HOME in Ramada Encore Jalandhar. Warmest regards FOM Rajender Singh

4/10 (不満)

Parry、Jalandhar

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Breakfast included was very bad. Very poor food quality and service.
2019 年 5 月に 2 泊滞在
Rajenderからの返信 (投稿日 : 2019 年 5 月 15 日)
Dear Guest, Greeting from Ramada Encore Jalandhar!! First of all please accept my apologies for the inconvenience faced by you during stay with us.We have taken measures & corrective action for the improvement of service and to make sure that such a situation is not faced by any other guest in future. It would be pleasure to host you in future & we look for your next visit. With Regards, Rajender Singh Asst. Front OfficeManager.

8/10 (良い)

KULVINDER

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Fair hotel for price/cost package
Fair hotel for price/cost package. Service rather slow typical off all India hotels. Nothing is done imm. Fast internet.Good restaurant/cost/quality. Rooms quite small conpared with other Ramada(original) but booking suite is worth extra.I had most family taking ~10rooms(& suites) for family wedding. Upper floors best for noise from function rooms .Parties always start @ 9.30pm & continue past 01.00.
2019 年 2 月に 7 泊滞在
Vishalからの返信 (投稿日 : 2019 年 2 月 27 日)
Dear Kulwinder, Thank you for taking the time to tell us about your experience at Ramada Encore Jalandhar. It feels not too great to learn that you were not fully comfortable at Ramada Encore Jalandhar. I assure you that next time you are here you will experience quick services. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Vishal Singh gm@ramadaencorejalandhar.com

2/10 (非常に不満)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Best based on the particular location We were visiting from NY
2018 年 12 月に 1 泊滞在
Rajender Singhからの返信 (投稿日 : 2018 年 12 月 22 日)
Dear Guest, Greetings from Ramada Encore Jalandhar! My sincere apologies for the inconvenience that you had to face because of Ramada Encore Jalandhar! I can very well understand all the trouble you had Once again I personally apologize for the inconvenience caused to you. Would also like to commit here that next time you are traveling across and plan a halt at Jalandhar u will not face this kind of problem.Looking forward to serve you soon. Rajender Singh Front Office Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 1 泊滞在
Vishalからの返信 (投稿日 : 2018 年 10 月 17 日)
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada Encore Jalandhar. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your visit comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Vishal Singh gm@ramadaencorejalandhar.com

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
NOT DESIRABLE
THIS IS A RUN DOWN HOTEL WITH EXTREMELY SMALL ROOMS AND TINY BATHROOM,,,WOULD NOT RECOMMEND. GOOD ONLY IF YOU ON A BUDGET BUT STILL OVERPRICED HOTEL FOR WHAT IT IS AND THE LOCATION NOT DESIRABLE. BOOKED TWO ROOMS UPON CHECKING ONE GOT FLOODED WITH A DOWN POUR OF RAIN.
2018 年 7 月に 2 泊滞在
Rajender Singhからの返信 (投稿日 : 2018 年 8 月 2 日)
Dear Guest, Greeting from Ramada Encore Jalandhar!! First of all please accept my apologies for the inconvenience faced by you during stay with us.We have taken measures & corrective action for the improvement of service and to make sure that such a situation is not faced by any other guest in future. It would be pleasure to host you in future & we look for your next visit. With Regards, Rajender Singh Asst. Front OfficeManager.

8/10 (良い)

Kulbir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ramada Encore excellent hotel
5 days spent at Ramada Encore was excellent clean Good Food the staff was wonderful will stay there again
2018 年 5 月に 5 泊滞在
Rajender Singhからの返信 (投稿日 : 2018 年 6 月 3 日)
Dear Kulbir: Greeting from Ramada Encore Jalandhar!!!!! Thank you for choosing to stay with us at Ramada Encore Jalandhar during your recent visit and writing a great review. It is indeed very heartwarming to read your feedback which reassures us that our efforts are well recognized by our esteemed guests like yourself. The entire team of Ramada Encore Jalandhar joins me in THANKING YOU for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel. We hope to be your preferred choice of hotel in times to come and also hope that you will recommend us to your friends, family and company. I look forward to welcoming you back to your HOME in Ramada Encore Jalandhar. Warmest regards, Rajender Singh Asst. Front Office Manager

2/10 (非常に不満)

Mandeep、London

気になった点 : スタッフとサービス、客室の快適度
Average hotel. Worst Customer Service Experience!
Average hotel. Has all the necessary amenities, but nothing spectacular to shout about. Room was on 3rd floor right above where their function room is. Parties every night meant no peace and quiet for the two weeks my parents were here. Complained to front desk 3 times, yet they did nothing to change rooms. Tried to overcharge for room service on checkout (which btw took 1.5 hours because they couldn't produce all the receipts for "charges"). Floor manager at the time, a chap called Rajinder was a useful as a chocolate teapot. Stuck up attitude, refused to do anything about the charges except discount 10% off a bill which wasn't even ours. After nearly an hour of being passed from person to person I just got fed up, paid and left. The worst checkout and general customer service experience ever at a hotel! A disgrace to the Ramada/Wyndham brand in my eyes. I'd be ashamed to call this place my business due to their dodgy practices and ethics. I would certainly not recommend my family/friends to stay here. If you do have the unfortunate experience of spending a few nights in this place keep a record of all of your room service and laundry receipts so you know what to expect.
2018 年 4 月に 14 泊滞在
Rajender Singhからの返信 (投稿日 : 2018 年 5 月 21 日)
Dear Mr.Mandeep, Greetings from Ramada Encore Jalandhar! My sincere apologies for the inconvenience that you had to face because of Ramada Encore Jalandhar! I can very well understand all the trouble you had Once again I personally apologize for the inconvenience caused to you. Would also like to commit here that next time you are traveling across and plan a halt at Jalandhar u will not face this kind of problem.Looking forward to serve you soon.

10/10 (非常に良い)

Prab、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent pit stop
Very clean and comfortable. Rooms very impressive and breakfast was amazing with something for everyone.
2018 年 4 月に 1 泊滞在
Vishal Singh (General Manager)からの返信 (投稿日 : 2018 年 4 月 11 日)
Dear Guest, Greetings from Ramada Encore Jalandhar! Thank you for your feedback it feels great to know that you were comfortable here. Such feedback keep our moral high. Looking forward to serve you soon

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Helt ok hotell
Hotellet i seg selv er fint og rent, men var veldig skuffet over personalet i resepsjonen. De hadde generelt problemer med å forstå oss og det var kommunikasjonsproblemer. Jeg ringte f.eks. fra hotellrommet til resepsjonen og spurte om de kunne bestille transport for oss hvor de bare la på røret da de ikke forstod hva jeg ville. Jeg ringte de opp igjen og fikk til svar "at de ikke vasket rommet". Endte opp med at jeg måtte gå ned i resepsjonen for å få bestilt transport. Ellers hadde de ypperlig service på restauranten og frokosten var god.
2018 年 3 月に 4 泊滞在
Vishal Singh (General Manager)からの返信 (投稿日 : 2018 年 4 月 11 日)
Dear Guest, Greetings from Ramada Encore Jalandhar! It feels great to know that overall you liked the hotel rooms, service & food thank you. I understand that my front desk hotel staff had communication problems assuring you that next time you are here you wont face the same. Looking forward to serve you soon.

10/10 (非常に良い)

Sima

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay!
Great stay. Good location. Clean and comfortable. Staff were very polite and helpful. Breakfast was good with a variety of items. Overall well recommended
Rajender Singhからの返信 (投稿日 : 2018 年 3 月 26 日)
Dear Sima, Greetings from Ramada Encore Jalandhar ! Thank you for choosing to stay with us at Ramada Encore Jalandhar during your recent visit and writing a great review. It is indeed very heartwarming to read your feedback which reassures us that our efforts are well recognized by our esteemed guests like yourself. The entire team of Ramada Encore Jalandhar joins me in THANKING YOU for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel. We hope to be your preferred choice of hotel in times to come and also hope that you will recommend us to your friends, family and company. I look forward to welcoming you back to your HOME in Ramada Encore Jalandhar. Warmest regards, Rajinder Singh Asst. Front Office Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
Comfortable hotel, pleasant staff
Reasonable hotel with comfortable rooms. Food was ok and staff were pleasant. Downside, housekeeping was poor and regular loud music from the first floor function room kept you up until midnight. Door staff did not always help with heavy luggage. Our 12 day stay was comfortable in a mostly clean and friendly environment. The service provided met our needs.
2018 年 3 月に 12 泊滞在
Vishal Singhからの返信 (投稿日 : 2018 年 3 月 21 日)
Dear Guest, Greetings from Ramada Encore Jalandhar! Thank you for your valuable feedback, this would help us improve and achieve 100 % guest satisfaction. Committing you that next time you are here with us we shall be able to take care of you in much better manner. Expecting you soon at the hotel.