イビスバジェットジャカルタチキニの口コミ

8/10 (良い)

宿泊されたお客様

2020 年 2 月 14 日

良かった点 : スタッフとサービス

2020 年 2 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2020 年 2 月 17 日)

Dear Guest, Warmest Greeting from Ibis Budget Jakarta Cikini. Thank you for taking the time to write us after staying at Ibis Budget Jakarta Cikini. We are sorry that the service and delivery were not living up to your expectations, and we urge you to accept our sincerest apologies . The Ibis Budget hotels are eager to provide the best quality service for your stay, therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of the mentioned benefits. Again , we thank you for your comments and hope to regain your confidence in a future stay. In anticipation of welcoming you , please accept the expression of our best wishes. Sincerely, Ngurah Sedana General Manager

8/10 (良い)

宿泊されたお客様

2018 年 11 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

近くにはコンビニやレストランもありとても便利で大変お得なホテル

ビジネスで利用しました。部屋やトイレも清潔でシャワーのみですが快適です。冷蔵庫はありませんが、各階に冷水器があります。朝食はインドネシア料理か簡単なパンとコーヒーの選択しかありませが、近くにはコンビニやレストランもありとても便利で、ホテル代を節約したい旅行客にはお勧めな大変お得なホテルです。

2018 年 11 月に 9 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2018 年 11 月 27 日)

Dear Anonymous, Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

6/10 (普通)

NAOMI

2016 年 5 月 6 日

良かった点 : 清潔度

気になった点 : 施設のコンディションと設備、客室の快適度

ややストレスはあるが低料金が魅力

【良かった点】場所が分かりやすい。Taman Ismail Marzuki（TIM）の横でチキニ駅から1本道。このホテルを知らないタクシー運転所でもTIMなら分かる。ブルーバードタクシーの常駐スペースがある（ただし夕方などタクシーがつかまりにくい時間帯には常駐スペースにタクシーはいない）。部屋が清潔で広い。シャワーの水圧申し分なし。とにかく安い。【悪かった点】 Wi-Fiがとても遅い。少し時間が空くと（場合によってはネットのページが変わる都度）都度ID・PWの入力を求められる。アメニティは石鹸とシャンプーのみ（私の部屋はシャンプーが切れていて石鹸で洗髪するはめに）、歯磨きもありません。冷蔵庫がない。ポットがない、ただし廊下のウォーターサーバーでお湯も出ます。清掃の若い男の子は英語が通じず、入浴中だったので「後にして」と英語で言ったのに何度も清掃入室を求められ、やむなくバスタオル姿で入ってもらうことに。

Arryからの返信 (投稿日 : 2016 年 7 月 9 日)

Dear Mrs/Ms. Naomi, Thank you for taking the time to write us after staying at Ibis Budget Jakarta Cikini. We are sorry that the service and delivery were not living up to your expectations, and we urge you to accept our sincerest apologies . The Ibis Budget hotels are eager to provide the best quality service for your stay, therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of the mentioned benefits. Again , we thank you for your comments and hope to regain your confidence in a future stay. In anticipation of welcoming you , please accept the expression of our best wishes. Sincerely, I Gede Pratama Suarmandika General Manager

6/10 (普通)

宿泊されたお客様

2015 年 12 月 1 日

立地条件がよかった

ロケーションが良かった。コンビニ、レストランもあり、飲食にはこまらない。

Arryからの返信 (投稿日 : 2016 年 7 月 9 日)

Dear Mr/Mrs. Anonymous, Thank you for your comments regarding your stay at Ibis Budget Cikini Jakarta . It is with great pleasure that we receive your compliments . Also, we will certainly share your comments with our team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service. While waiting to welcome you again , please accept the expression of our best wishes Sincerely, I Gede Pratama Suarmandika General Manager

8/10 (良い)

Angela

家族旅行

2024 年 3 月 16 日

良かった点 : スタッフとサービス

Staff were very friendly, spoke English, and organised a taxi. Very near Gambi train station. Comfy bed, shower had hot water. Drinking water available. Air con noisy, but acceptable, kept the room cool. Food, shop and bar nearby.

2024 年 3 月に 1 泊滞在

FOからの返信 (投稿日 : 2024 年 3 月 22 日)

Dear AngelaWarmest greetings from Ibis Budget Jakarta Cikini...Thank you for choosing Ibis Budget Jakarta Cikini for your recent stay in Jakarta!We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart.Thank you for your generous heart and we looking forward to welcome you back for your next visit. SincerelyIdham RisdiansyahGeneral Manager

8/10 (良い)

Rohan

2024 年 3 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

I like the lockation

2024 年 3 月に 2 泊滞在

Ibis Cikiniからの返信 (投稿日 : 2024 年 3 月 13 日)

Dear Rohan,Warmest greetings from Ibis Budget Jakarta Cikini..Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us.Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.Best regards,Idham RisdiansyahGeneral Manager

8/10 (良い)

Ivan

2023 年 12 月 23 日

良かった点 : スタッフとサービス

Very well located, in Mengeng-Cikini Area. Very walkable with nice restaurants. The room is big, bed comfortable. Very limited in amenities and toilet was a bit dirty. Air conditioning was good quality. Card was malfunctioning almoat

2023 年 12 月に 4 泊滞在

8/10 (良い)

Kurnia Sandy

出張

2023 年 11 月 26 日

良かった点 : 清潔度、施設のコンディションと設備

not for the second time, check in time is at 2 pm but they only had the room ready at 3.15 pm ish, no explanation. I mean, they should extend my check out time then?

2023 年 11 月に 1 泊滞在

8/10 (良い)

Novrita

2023 年 8 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Harga wajar, lokasi strategis

Lokasi strategis, dekat gedung pertunjukkan dan makanan2 enak. Cuman bunyi mesin beberapa menit sekali agak mengganggu

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

CHOW THONG DAVID

2023 年 3 月 21 日

2023 年 3 月に 1 泊滞在

8/10 (良い)

william

出張

2021 年 11 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

The room was clean and comfortable. The accommodation is basic but everything you need is there including a comfortable bed and quiet environment. There is a mini market and restaurant next to the reception. No complaints as the room rate was very reasonable.

2021 年 10 月に 3 泊滞在

Deny Hendriyatmokoからの返信 (投稿日 : 2021 年 11 月 16 日)

Dear Mr William, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Deny Hendriyatmoko General Manager

10/10 (非常に良い)

Mohammad Hassn

2020 年 2 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Friendly Staff💚✅

Nice stay as usual but still NO ARABIC CHANNELS!? Even AlJazeerah English was removed!?

2020 年 2 月に 4 泊滞在

Ngurah Sedana - GMからの返信 (投稿日 : 2020 年 2 月 16 日)

Dear Mr Mohammad Hassn, Thank you for your time in giving us very positive reviews and great perfect score on your recent stay in Ibis Budget Jakarta Cikini. I am sure your kind feedback will encourages our team member to always strive do the extra miles for our guests. We missed you already and wish to welcoming you back again in very near future with another great experience. Best Regards, Ngurah Sedana General Manager

8/10 (良い)

Anton

出張

2020 年 2 月 7 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Good location lots of restaurants but tired

Good location and selection of restaurants on site. But rooms and building getting a bit tired

2020 年 2 月に 3 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2020 年 2 月 17 日)

Dear Guest, Warmest Greeting from Ibis Budget Jakarta Cikini. Thank you for taking the time to write us after staying at Ibis Budget Jakarta Cikini. We are sorry that the service and delivery were not living up to your expectations, and we urge you to accept our sincerest apologies . The Ibis Budget hotels are eager to provide the best quality service for your stay, therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of the mentioned benefits. Again , we thank you for your comments and hope to regain your confidence in a future stay. In anticipation of welcoming you , please accept the expression of our best wishes. Sincerely, Ngurah Sedana General Manager

2/10 (非常に不満)

Thanes

出張

2019 年 12 月 11 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 12 月に 3 泊滞在

Ngurah Sedanaからの返信 (投稿日 : 2020 年 1 月 10 日)

Dear Thanes, Warmest Greeting from ibis budget jakarta cikini. Thank you for your time to share your feedback, we do apologies if our services has not meet your expectation. once again thank you for your valuable feedback. Kind Regards.

6/10 (普通)

Fransisca Satyani

家族旅行

2019 年 10 月 31 日

Familien Gelegenheit

Ist OK

2019 年 6 月に 4 泊滞在

Ngurah - General Managerからの返信 (投稿日 : 2019 年 11 月 5 日)

Dear Fransisca, Warmest Greeting from Ibis Budget Jakarta Cikini . . . Thank you for taking the time to tell us about your experience at the Hotel Ibis Budget Jakarta CIkini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ngurah Sedana General Manager

2/10 (非常に不満)

Rudy

2019 年 10 月 28 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Hotel paling kacau yang pernah saya temui

Kamar sangat tidak nyaman. Lantainya lengket, handuk mandi sangat kotor dan sepreinya lepek. Reservasi sangat amburadul, krn kami memperpanjang masa inap kami untuk kamar yg sama tetapi kemyataannya kamar kami diberikan ke orang lain saat kami kembali dr berpergian.

2019 年 10 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 11 月 5 日)

Bapak Rudy yang terhormat, Salam Hangat Dari Hotel Ibis Budget Jakarta Cikini . . . Terima kasih telah memberikan waktu Bapak untuk memberi tahu kami mengenai pengalaman anda di Ibis BUdget Jakarta Cikini. Kami menyesal bahwa Bapak mendapat pengalaman yang kurang berkesan terutama lantai yang lengket, handuk, seprei dan masalah kamar, perkenankanlah kami menyampaikan permohonan maaf yang sebesar - besarnya. Di Ibis, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu oleh karena itu Masukkan Bapak Rudy sangat penting bagi kami. Kami akan mendiskusikan masalah ini kepada tim, dan mengambil tindakan untuk mengatasi dan mencegah terulangnya masalah tersebut. Kami berterima kasih atas kesediaan bapak membagi keprihatinan bapak kepada kami dan kami berharap agar bapak memberikan kesempatan untuk melayani bapak lebih baik dalam waktu dekat. Hormat kami, Ngurah Sedana - General Manager

6/10 (普通)

Ranz

家族旅行

2019 年 9 月 2 日

良かった点 : スタッフとサービス

We stayed for 3 days, at first they gave us a very smelly room. The room smells like vomit. The second day they moved us to a better room (cleaner room). The staffs are super friendly

2019 年 8 月に 3 泊滞在

Ngurah Sedanaからの返信 (投稿日 : 2019 年 9 月 5 日)

Dear Ranz, Warmest Greetings from Ibis Budget Jakarta Cikini Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience, especially for Room. Please allow us to express our sincere apologies. At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team Housekeeping and take action to resolve and prevent the problem from recurring. We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future. Best regards, Ngurah Sedana General Manager

6/10 (普通)

Stephane

2019 年 8 月 11 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

2019 年 8 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 8 月 14 日)

Dear Stephane. Warmest Greeting from Hotel Ibis Budget Jakarta Cikini Thank you so much for your nice review of Ibis Budget Jakarta Cikini. It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service. We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit. Best Regards,

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月 5 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2019 年 8 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 8 月 14 日)

Dear Anonymous. Warmest Greeting from Hotel Ibis Budget Jakarta Cikini Thank you so much for your nice review of Ibis Budget Jakarta Cikini. It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service. We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit. Best Regards,

10/10 (非常に良い)

宿泊されたお客様

2019 年 7 月 3 日

2019 年 6 月に 1 泊滞在

Merta Sedanaからの返信 (投稿日 : 2019 年 7 月 8 日)

Thank you so much for your nice review of Ibis Budget Jakarta Cikini... It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service. We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit. Best Regards,

8/10 (良い)

Aris

出張

2019 年 7 月 3 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

very good, nearby food counters and easy for access to city

2019 年 6 月に 2 泊滞在

Merta Sedana - General Managerからの返信 (投稿日 : 2019 年 7 月 8 日)

Thank you so much for your nice review of Ibis Budget Jakarta Cikini... It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service. We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit. Best Regards,

8/10 (良い)

dian

2019 年 6 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 6 月に 3 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 7 月 8 日)

Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

6/10 (普通)

CHEAH、Singapore

出張

2019 年 6 月 20 日

良かった点 : スタッフとサービス

Good location. Next to an Olympic sized swimming pool. Many places for food within the same building

2019 年 6 月に 2 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 7 月 8 日)

Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

10/10 (非常に良い)

宿泊されたお客様

2019 年 6 月 9 日

2019 年 6 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 7 月 8 日)

Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

8/10 (良い)

宿泊されたお客様

2019 年 5 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 5 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 7 月 8 日)

Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

8/10 (良い)

WHCheah、Singapore

出張

2019 年 5 月 9 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Located in a pleasant part of Jakarta with low rise building and houses. Hotel is next to an Olympic sized swimming pool. Better breakfast - do not mind paying more for breakfast

2019 年 4 月に 3 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 7 月 8 日)

Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

10/10 (非常に良い)

TjingTiong

出張

2019 年 5 月 7 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The lobby can be design to improve more better. The stuffs friendly. The check-out time, please consider case by case.

2019 年 5 月に 3 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 7 月 8 日)

Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

4/10 (不満)

宿泊されたお客様

2019 年 4 月 23 日

良かった点 : 清潔度、施設のコンディションと設備

気になった点 : スタッフとサービス

2019 年 4 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 4 月 25 日)

Dear Guest, Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience. Please allow us to express our sincere apologies. At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring. We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future. Best regards,

10/10 (非常に良い)

Muhammad Abid

2019 年 4 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Everything

Well-Done

2019 年 4 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 4 月 25 日)

Dear Mr. Muhammad Abid, Thank you very much for your 5 star review. We are very proud to received such impressive comments about your stay with us. We look forward to welcoming you back to your home in Jakarta real soon! Sincerely,

8/10 (良い)

Agustinus

2019 年 3 月 22 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Prices

2019 年 3 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 3 月 27 日)

Dear Agustinus, Thank you for choosing Ibis Budget Jakarta Cikini for your recent stay in Jakarta! We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart. Thank you for your generous heart and we looking forward to welcome you back for your next visit. Sincerely,

6/10 (普通)

Mohammad Hassn

2019 年 3 月 20 日

気になった点 : スタッフとサービス、客室の快適度

Expensive, Dirty& Smelly!?

I will not request Arabic TV Channels because it’s useless, but I request laundry improvements!? It’s Very expensive and very dirty& smelly!!!?

2019 年 3 月に 3 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 3 月 27 日)

Dear Mohammad, Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience, especially for Laundry. Please allow us to express our sincere apologies. At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring. We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future. Best regards,

6/10 (普通)

Nisrine

2019 年 2 月 9 日

Modest hotel

Good value for what you pay, There is cafés and restaurant just downstairs.

2019 年 1 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 2 月 19 日)

Thank you for choosing Ibis Budget Jakarta Cikini for your recent stay in Jakarta! We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart. Thank you for your generous heart and we looking forward to welcome you back for your next visit. Sincerely,

8/10 (良い)

Nisrine

2019 年 1 月 30 日

Its ok for the price we paid

The hotel is ok, not waw but its a good valve for money, since its cheap.

2019 年 1 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 2 月 4 日)

Dear Nisrine, Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience, especially for room. Please allow us to express our sincere apologies. At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring. We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future. Best regards,

4/10 (不満)

宿泊されたお客様

2019 年 1 月 10 日

気になった点 : 清潔度、施設のコンディションと設備

2019 年 1 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 1 月 16 日)

Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience. Please allow us to express our sincere apologies. At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring. We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future. Best regards,

8/10 (良い)

宿泊されたお客様

2018 年 12 月 22 日

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 12 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 1 月 3 日)

Thank you for choosing Ibis Cikini for your recent stay in Jakarta! We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart. Thank you for your generous heart and we looking forward to welcome you back for your next visit. Sincerely,

8/10 (良い)

宿泊されたお客様

2018 年 12 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Strategis dan nyaman

Tempat nya strategis dan nyaman untuk menginap kala bersama keluarga untuk liburan maupun keperluan kerja. Staff ramah dan sangat membantu.

2018 年 12 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 1 月 3 日)

Thank you for choosing Ibis Jakarta CIkini for your recent stay in Jakarta! We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart. Thank you for your generous heart and we looking forward to welcome you back for your next visit. Sincerely,

4/10 (不満)

宿泊されたお客様

2018 年 12 月 8 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Innitially I’ve got room with terrible “hot AC”. After several calls, I’ve been moved two twin bed with noisy AC. The chair was broken and the edges of the shower room was so dirty. The sink of the vanity area continously clogged. It just terrible

2018 年 12 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 1 月 3 日)

Dear Guest, Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience, especially for AC, chair, and bathroom. Please allow us to express our sincere apologies. At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring. We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future. Best regards,

6/10 (普通)

Ahmed

2018 年 12 月 7 日

8/10 (良い)

Nor Azmin

2018 年 11 月 30 日

Sangat berpuashati dengan bilik dan layanan mesra kakitangan hotel

2018 年 11 月に 2 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2019 年 1 月 3 日)

Thank you for choosing Ibis Cikini for your recent stay in Jakarta! We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart. Thank you for your generous heart and we looking forward to welcome you back for your next visit. Sincerely,

8/10 (良い)

Mohammad Hassn

2018 年 11 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice but NO NEWS CHANNELS

Good but still NO ARABIC CHANNELS, NOT EVEN ALJAZIRAH!?

2018 年 11 月に 2 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2018 年 11 月 27 日)

Dear M. Hassn Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

10/10 (非常に良い)

Budi

2018 年 11 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 11 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2018 年 11 月 27 日)

Dear Budi, Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

8/10 (良い)

宿泊されたお客様

2018 年 11 月 7 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Menyenangkan

2018 年 11 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2018 年 11 月 27 日)

Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

8/10 (良い)

宿泊されたお客様

2018 年 11 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 10 月に 1 泊滞在

Ngurah Sedana - General Managerからの返信 (投稿日 : 2018 年 11 月 1 日)

Thank you very much for your 4 star review. We are very proud to received such impressive comments about your stay with us. We look forward to welcoming you back to your home in Jakarta real soon! Sincerely,

8/10 (良い)

Cheng Boon

2018 年 10 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2018 年 10 月に 3 泊滞在

Ngurah Sedanaからの返信 (投稿日 : 2018 年 10 月 30 日)

Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely, Ngurah Sedana - General Manager

10/10 (非常に良い)

TAREQ

2018 年 9 月 30 日

ممتازه

2018 年 9 月に 1 泊滞在

Ngurahからの返信 (投稿日 : 2018 年 10 月 30 日)

Dear Tareq, Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

8/10 (良い)

Kamaruzzaman

2018 年 8 月 26 日

Room is ok. Location slightly not so good.

2018 年 8 月に 1 泊滞在

Willy Razalie - Front Office Managerからの返信 (投稿日 : 2018 年 8 月 30 日)

Dear Kamaruzzaman Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

10/10 (非常に良い)

TobyMarshal、london

2018 年 8 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 8 月に 2 泊滞在

Willy Razalie - Front Office Managerからの返信 (投稿日 : 2018 年 8 月 30 日)

Dear Toby Marshal, It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service. We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit. Best Regards,

8/10 (良い)

宿泊されたお客様

2018 年 8 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 8 月に 1 泊滞在

Willy Razalie - Front Office Managerからの返信 (投稿日 : 2018 年 8 月 30 日)

Dear Valuable Guest, Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us. Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon. Sincerely,

6/10 (普通)

Anna

2018 年 8 月 8 日

良かった点 : 清潔度

気になった点 : 施設のコンディションと設備、客室の快適度

Great location but needs refurbishing

The hotel was ok and surrounding area is very convenient. Plenty of places to eat just downstairs in the complex and swimming pool next doors. Price is very reasonable. Unfortunately Rooms are very old and windows and roller blinds are not closing properly. Shower needs a good clean - black mold inbetween tiles apparent. Good transit point but difficult for longer stay.

2018 年 8 月に 2 泊滞在

Willy Razalie - Front Office Managerからの返信 (投稿日 : 2018 年 9 月 1 日)

Dear Anna, Highly appreciated for your time to share your experience stay at Ibis Budget Jakarta Cikini, please accept my sincerest apologize that your stay did not meet the expectation. We are noted your concern for our room. We will take a serious action to anticipate this matter. Once again thank you for your input and concern, we wish to have another opportunity to served you better, Should you have arrival plan soon, pelase do not hesitate to contact us. Sincerely,

6/10 (普通)

Meilly

2018 年 6 月 5 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

Slecht personeel.

Slecht behandeld door de personeel. Airco werkt niet (kapot). De personeel zouden komen kijken maar ze kwam niet. Dan maar slapen zonder Airco. Teleurgesteld.

2018 年 5 月に 2 泊滞在

Willy Razalie - Front Office Managerからの返信 (投稿日 : 2018 年 6 月 19 日)

Dear Meilly, First and foremost Thank you for taking time for give a review score during stay at ibis Budget Jakarta Cikini we really appreciate so much. Guest satisfaction is our priority and we ensure that we care each single detail including our guest's safety and comfort. Unfortunately during your stay we failed give best impression, we will deliver your concerned to related department and ensure this will not happened again in the future. We are waiting to welcoming you again and ready to give the best impression during your future stay Best Regards

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