バー (施設内)

ホテル ロイヤル オーキッドの口コミ

5 out of 5
ホテル ロイヤル オーキッド
Opposite to BSNL Office, Tonk Road, Near Durgapura Flyover, Durgapura, Jaipur, Rajasthan

口コミ

8.0

とても良い

評価 10 - 73 件の口コミ中 27 件が非常に良い" "
評価 8 - 73 件の口コミ中 26 件が良い" "
評価 6 - 73 件の口コミ中 12 件が普通" "
評価 4 - 73 件の口コミ中 2 件が不満" "
評価 2 - 73 件の口コミ中 6 件が非常に不満" "

8.4/10

清潔度

8.0/10

スタッフとサービス

5.6/10

設備とサービス

8.2/10

施設のコンディションと設備

5.8/10

環境への配慮

口コミ

6/10 (普通)

TAKAHIDE

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
朝ごはんがイマイチだったけど、ホテル自体は綺麗で部屋も広く静かでした。
2020 年 1 月に 4 泊滞在
SHIVENDRAからの返信 (投稿日 : 2020 年 3 月 21 日)
Dear Guest, Greetings from Hotel Royal Orchid , Jaipur ! At the outset, We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Kind regards, Hotel Royal Orchid Jaipur

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
出張利用
快適でした!
2020 年 1 月に 4 泊滞在
SHIVENDRAからの返信 (投稿日 : 2020 年 3 月 21 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaipur! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Hotel Royal Orchid Jaipur

6/10 (普通)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
invitation, staff mistook our advance payment. and also, when we leave the hotel, it's too much take time to calculate. about 15-20 min.
2019 年 3 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2019 年 5 月 1 日)
Dear Guest, Namaste & Greetings from Royal Orchid Jaipur !! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Hotel Royal Orchid Jaipur. Kindly note that your feedback has been taken with serious note and appropriate action has been taken particularly on aspects mentioned by you. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Hotel Royal Orchid , it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Nalin Kumar Pant Front Office Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
朝ごはんが。。。
朝ごはんが美味しくなかった。 部屋はキレイで快適でした。
2018 年 11 月に 1 泊滞在
Shivendraからの返信 (投稿日 : 2018 年 12 月 3 日)
Dear Guest, Greetings ! At the outset, We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Kind regards, Hotel Royal Orchid Jaipur

6/10 (普通)

Keiichi

10/10 (非常に良い)

R

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
お薦め
ホテルの外見は(周りの有名ホテルと同様に)いまいちですが、内装やスタッフの対応などはすごく良かったです。

6/10 (普通)

たか

良かった点 : 清潔度、客室の快適度
立地は空港の近く。室内はモダンで快適
エクスペディアの地図の位置と全く違う点はエクスペディアへのクレームです。修正してください。 実際はジャイプールの空港の近くで旧市街から30分くらいかかります。部屋はモダンでこぎれい。インドらしくはないが快適です。ただし、私の宿泊した部屋は電話の回線がうまくつながらず、少し困りました。それ以外は特に文句はありません。立地を確認した上で納得して宿泊する分にはリーズナブルだし悪くありません。

8/10 (良い)

Marie Joie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel! Very comfortable and close to the airport.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Alejandro

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Un oasis dentro de la locura de la Ciudad.
2024 年 4 月に 9 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Guest, We're absolutely delighted to hear you found a peaceful retreat amidst the hustle and bustle of the urban environment. It's wonderful to know that our space served as your tranquil sanctuary. Your description of our spot as an "oasis" truly warms our heart and reinforces our commitment to being a haven for our guests. We're looking forward to welcoming you back soon for another serene escape! Regards,Team Hotel Royal Orchid, Jaipur

2/10 (非常に不満)

Shachindra

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The bed was in a pathetic condition, the mattress was stained with human secretions and was sagging from center. Mattress was covered with mattress cover, couldn’t sleep the whole night. Complaint was reported to the duty manager Bhavuk and he had no answer to the complaint, he assured me of connecting me to the general manager but till now no news and to my utter surprise, when I called, he did not pick up the call and never called me back. Very poor response on the management’s part. Not at all value for money. This was my first stay with Royal Orchid, Jaipur and probably the last. We are on a family vacation to India but started on a very bad note.
2024 年 2 月に 1 泊滞在
Revenue Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Mr. Shachindra, We're truly concerned to learn about the experience you had during your stay, particularly with the condition of the bed and mattress. It's clear that what you encountered falls short of the high standards we aim to uphold. The lack of follow-up you described is equally concerning, as we understand the importance of addressing guest concerns promptly and effectively. We are taking immediate steps to address the bedding issue you mentioned to ensure that our accommodations meet the quality and comfort our guests expect. Additionally, we're reviewing our communication procedures to improve responsiveness and prevent such occurrences in the future. Your feedback is invaluable to us as it highlights areas requiring our attention. Rest assured, actions are being taken to rectify the issues you've highlighted. We hope to have the opportunity to restore your faith in our hospitality and would like to offer our assistance in making your future experiences more enjoyable. Please feel free to reach out to our guest relations team who are actively awaiting to help resolve your concerns and assist you further. Once again, we regret that your first interaction with Royal Orchid, Jaipur, began this way, and we genuinely hope this incident will not deter you from returning to give us another chance to serve you better. Shivendra Pratap SinghRevenue ManagerHotel Royal Orchid, Jaipur

6/10 (普通)

Wolfgang

カップルで旅行
良かった点 : 清潔度
Ein Anruf der Rezeption um 1 Uhr morgens (!), wir sollten bitte die Tür öffnen!? Es war keiner vor der Türe...an der Rezeption wusste man davon am nächsten Tag nichts. Der 2te fehlende Bademantel wurde schnell aufs Zimmer gebracht...aber am nächsten Tag wieder entfernt... Am 3ten Tag gab es nur noch Duschhandtücher, keine kleinen sog. Gästehandtücher. Die Indien, für Europäer wichtigen, verschlossenen Wasserflaschen gab es nicht (das habe ich noch nie erlebt in Indien ä, und das war mein ca. 20ter Besuch), sondern nur die vom Hotel abgefüllten Flaschen. Wir haben die mitgebrachten genutzt und für den Tee das vom Hotel abgefüllte abgekocht. Eine Reihe von Kleinigkeiten, die aber bei dem Preis v.a. in Indien (anderswo auch) nicht akzeptabel sind. Das Buffet zum Frühstück und Abendessen war gut und angemessen.
2024 年 1 月に 3 泊滞在
Revenue Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Mr. Wolfgang, We're disconcerted to hear about the late-night disturbance; rest assured, we are investigating the mishap to prevent such incidents in the future. Concerning the bathrobe situation, your feedback is crucial, and we're implementing measures to ensure consistency in our housekeeping service. We acknowledge the importance of water safety for all our guests and are reassessing our provision of bottled water to meet expectations. We're pleased, however, that you enjoyed our breakfast and dinner buffet. Your insights are valuable in guiding our efforts to enhance the guest experience. Please consider allowing us another opportunity to host you with the service level you deserve and expect. Shivendra Pratap SinghRevenue ManagerHotel Royal Orchid, Jaipur

8/10 (良い)

Jay

2023 年 12 月に 2 泊滞在
Revenue Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Mr. Jay, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Shivendra Pratap SinghRevenue ManagerHotel Royal Orchid, Jaipur

10/10 (非常に良い)

Manthan

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Rashi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good stay
2023 年 9 月に 3 泊滞在
Revenue Managerからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Ms. Rashi, We are thrilled to hear that you had a good stay at our establishment. Thank you for taking the time to share your positive feedback with us. We strive to provide our guests with excellent service and comfortable accommodations, and we're happy that we met your expectations. We hope to welcome you back in the near future to make your next stay even better. Shivendra Pratap SinghRevenue Manager

8/10 (良い)

Amit

気になった点 : スタッフとサービス
2023 年 7 月に 1 泊滞在
Revenue Managerからの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Mr. Amit, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Shivendra Pratap SinghRevenue Manager

6/10 (普通)

MICHAEL

2023 年 3 月に 1 泊滞在
Shivendraからの返信 (投稿日 : 2023 年 4 月 8 日)
Dear Guest, Namaste !!!!At the outset, We would like to thank you for sparing time and reviewing our property. We sincerely apologize for the inconvenience caused to you. We have addressed the matter with the concerned department and have taken all corrective measures to obviate reoccurrence. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us.Kind regards, Hotel Royal Orchid Jaipur

8/10 (良い)

Fernando

Shivendraからの返信 (投稿日 : 2023 年 3 月 8 日)
Dear Guest,Namaste!!! We thank you for sparing your valuable time to evaluate our product and services. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Kind Regards,Hotel Royal Orchid

2/10 (非常に不満)

Ashok

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bath room is dirty and smelly
Shivendraからの返信 (投稿日 : 2023 年 1 月 13 日)
Dear Guest, Namaste !!!!At the outset, We would like to thank you for sparing time and reviewing our property. We sincerely apologize for the inconvenience caused to you. We have addressed the matter with the concerned department and have taken all corrective measures to obviate reoccurrence. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us.Kind regards, Hotel Royal Orchid Jaipur

10/10 (非常に良い)

Hiren

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous stay and awsum experience
Amazing experience having stay at Hotel royal Orchid. The staff at the hotel were so down to earth and taken care for everything thing .. right from hygiene, food and stay. The chef use to take care of all the guest while they have their meals and personally visits to check if the guest need anything else. The hotel is just 10 mins away from Airport. Must stay at this hotel if one visits Jaipur. Thank you
2021 年 12 月に 3 泊滞在
shivendraからの返信 (投稿日 : 2022 年 1 月 2 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaipur! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Hotel Royal Orchid Jaipur

8/10 (良い)

Punit

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay was comfortable & good
2021 年 4 月に 1 泊滞在
shivendraからの返信 (投稿日 : 2021 年 4 月 16 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaipur! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Hotel Royal Orchid Jaipur

8/10 (良い)

Punit

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 4 月に 1 泊滞在
shivendraからの返信 (投稿日 : 2021 年 4 月 13 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaipur! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Hotel Royal Orchid Jaipur

10/10 (非常に良い)

Prakash

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 2 月に 1 泊滞在
shivendraからの返信 (投稿日 : 2021 年 4 月 13 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaipur! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Hotel Royal Orchid Jaipur

8/10 (良い)

christian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I enjoyed my stay in Royal Orchid. It's an airport hotel, so if you need to fly it's perfect, but besides from that there is not much going on in the area, and there is alot of traffic. The food is okay, but as a foreigner I do miss more continental choices. The internet was slow. Good service and over all good experience
2020 年 9 月に 1 泊滞在
Ajit Kumarからの返信 (投稿日 : 2020 年 12 月 8 日)
Dear Guest, Greetings!!! Thank you so much for taking out your time to review our services. We are glad to know that you liked overall stay. We have noted your concern on food and Internet. We shall look into this. We look forward to welcome you back. Regards General Manager

8/10 (良い)

Shivam

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 9 月に 2 泊滞在
Hotel Royal Orchid Jaipurからの返信 (投稿日 : 2020 年 10 月 2 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaipur! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards,

10/10 (非常に良い)

DANIEL

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
excelente todo
2020 年 3 月に 2 泊滞在
SHIVENDRAからの返信 (投稿日 : 2020 年 3 月 21 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaipur! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Hotel Royal Orchid Jaipur

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Nice everything .all staff n clean property I like it.happpy stay.hahhajhahahhjj
2020 年 2 月に 1 泊滞在
SHIVENDRAからの返信 (投稿日 : 2020 年 3 月 21 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaipur! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Hotel Royal Orchid Jaipur

8/10 (良い)

Martyna

En verdad parece de 3.5 estrellas
2020 年 1 月に 3 泊滞在
Reservation Managerからの返信 (投稿日 : 2020 年 1 月 15 日)
Dear Guest, Greetings from Hotel Royal Orchid , Jaipur ! At the outset, We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Kind regards, Hotel Royal Orchid Jaipur

10/10 (非常に良い)

Fabrizio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Esplendido!!
El hotel es esplendido con un buen buffet para todas las comidas.
2019 年 12 月に 1 泊滞在
Hotel Royal Orchid Jaipurからの返信 (投稿日 : 2020 年 1 月 9 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaipur! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards,

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente
Excelente.
2019 年 10 月に 2 泊滞在
SHIVENDRAからの返信 (投稿日 : 2019 年 12 月 2 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaipur! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Hotel Royal Orchid Jaipur

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 9 月に 2 泊滞在
shivendraからの返信 (投稿日 : 2019 年 9 月 11 日)
Dear Guest, Greetings from Hotel Royal Orchid , Jaipur ! At the outset, We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Kind regards,

10/10 (非常に良い)

Bily

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 5 月に 2 泊滞在
shivendraからの返信 (投稿日 : 2019 年 5 月 31 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaipur! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards,

8/10 (良い)

Deshpande

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good short trip to Jaipur. Good breakfast. Nice tea.
2019 年 1 月に 1 泊滞在
Hotel Royal Orchid Jaipurからの返信 (投稿日 : 2019 年 1 月 10 日)
Dear Guest , Greetings from Hotel Royal Orchid, Jaiupr ! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Hotel Royal Orchid Jaipur

10/10 (非常に良い)

Mylene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel. Far from old city but great park with water/light show in the evening at walking distance. Very good quality for the price
2019 年 1 月に 1 泊滞在
shivendraからの返信 (投稿日 : 2019 年 1 月 8 日)
Dear Guest Greetings ! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Hotel Royal Orchid Jaipur

6/10 (普通)

宿泊されたお客様

2018 年 12 月に 1 泊滞在
Shivendraからの返信 (投稿日 : 2019 年 1 月 8 日)
Dear Guest Greetings ! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Hotel Royal Orchid Jaipur

10/10 (非常に良い)

Abhishek

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was a pleasant experience, only problem was extra 10 min spent at check in at 7 pm. Rooms are spacious, food is good, would stay again.
Nidhi Sood からの返信 (投稿日 : 2018 年 4 月 12 日)
Dear Mr.Abhishek , Namaste & Greetings From Royal Orchid Jaipur!!! I sincerely thank you for taking time out of your busy schedule providing your honest feedback, which will only help us to improve. Please except my sincere apologies on behalf of entire team for the inconvenience caused due extra time Taken during your Check-in. I have addressed the issue with our team, and assure you that It has been taken care. and without going further I assure that whenever you visit us next you will definitely notice the change in functioning. Assure you of our best attention at all times. Thanks & Regards,

8/10 (良い)

Susmeeta

良かった点 : スタッフとサービス
Okay stay, might stay again.
Since I was visiting the hospital nearby, it was convenient for me. The doormen, room service people were very warm and helpful. The front desk staff were not. Usually very curt, as if they were not comfortable in their jobs, and just want to get done. This despite the fact that I speak the local language.
2018 年 2 月に 5 泊滞在
Nidhi Soodからの返信 (投稿日 : 2018 年 3 月 10 日)
Dear Guest, We apologies for the concerns you shared about your experience at Hotel Royal Orchid . We have addressed these issues with our team, and assure you we are working diligently to ensure a similar situation does not occur again in the future. Assuring you of our best attention at all times.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible hotel with rude and inefficient staff
The staff was rude in their attitude and very slow in things they do. They told me one price when I checked out and they said that there was nothing else I had to pay. However, upon reaching the airport, their staff called the airport staff and told me that I have to pay 900++ ruppees extra. This is ridiculous as they are trying to overcharge me. Their staff were also impolite when I asked if they have any available rooms before I checked in. The hotel cleaniless and the noise of the room was unbearable. Highly not recommended!
2017 年 8 月に 1 泊滞在

8/10 (良い)

Alice、Singapore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel, close to the airport.
Room and service were great. Room fr improvement regarding the breakfast (especially the coffee !). A bit expensive as well.

4/10 (不満)

lilia

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Not a 4 stars hotel
Staff not attentive. No napkins at breakfast. Only instant coffee available. Food not as good as 3 years ago when I stayed here.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Avoid this hotel!!!
After travelling through india for 3 weeks and staying at numerous hotels, this was my least favourable hotel. reception staff were the most unfriendly. The room 440 I stayed in was next to some service area and there was constant noise through the night and early morning which made a good nights sleep impossible. At breakfast there were not enough tables and every time I woke up from my table to get something from the buffet, I was replaced by another customer and was left holding a plate of food in my hands with no where to go. This was even after asking the staff if I could sit at an empty table. They did not have the courtesy to tell the next customer it was taken. The towels were dirty as well as the carpet under the bed. This hotel has nothing around it, it is close to the airport,I confused my booking with the other Royal orchid which was in the city and was unable to transfer my booking as I was told they have different owners.

8/10 (良い)

sharath、hyderabad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
excellent
Truly amazing hotel,one of the best and very economical....its run for your money.

10/10 (非常に良い)

محمد سليمان

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

6/10 (普通)

Prateek、New Delhi

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Good hotel.. with not so good services
Our stay was good at royal orchid. Hotel condition and room comfort were pretty good. Hotel has good connectivity to bypass roads so getting to places like jaigarh fort and chokhi dhaani is easy although the view from room windows isnt et all pleasing. I would suggest to take garden facing rooms; I think they would be comparitively better. Now coming on to the services of housekeeping, they do no meet the standards of a 4 star property. Even a paying guest house services are better. Things like tea bags and sugar was delivered by housekeeping after requesting twice or thrice and sometimes even after 4 times. No welcome drink was served even after reminding twice and that too when its a part of the package. Breakfast was overall good with ample options for vegeterians and hardly anything for non vegeterians.

10/10 (非常に良い)

Vishnu、Faridabad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Anice place for comfortable stay
Stay was very comfortable. Staff was helpful. Breakfast was excellent. I would like to stay here next time I am in Jaipur.

8/10 (良い)

MANDY、Mumbai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good luxurious hotel with cooperative staff
This hotel is located close the airport and quite far from the main city. The overall experience was very good. Areas of improvement... ... The gym is quite small and the pool though nice, needs better maintainence.

8/10 (良い)

gaurav agrawal、a

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
nice hotel
hotel, staff, food quality were good. there was no wall clock in the room shower system in bath tub was not available lack of indoor activities for guests

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good hotel
stay was comfortable with homely environment. Room services need to be improved. Overall a good hotel.

10/10 (非常に良い)

Nitish、Delhi, India

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Hotel, Close to Airport
Very nice hotel, rooms are very clean, staff were very polite, breakfast were very tasty----overall its fantastic hotel

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2/10 (非常に不満)

gs、chandigarh

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
horribble
Don't go. Spend a little more and find a better hotel. Service is pathetic. A very bad experience.