Find hotels near Jailbreaks Surf Spot, from ￥12,722

"Food quality is average with the full board package. We expected more healthier dishes "

"This place overall was great. Service , staff ,food and room all great. Definitely would go there again "

"Room was small and quite tired, bathroom very small shower leaked onto the floor, breakfast adequate "

"The resort was simply fabulous, and the staff really excelled themselves. We had a dedicated person to contact in case we needed anything. We had a Water Villa, which was absolutely fantastic, large room, bath on the deck overlooking the ocean. The Water Villas have the added benefit of access to Riviera Restaurant which was much better than the main buffet restaurant. There is plenty to do on Villa Nautica Paradise Island whether you’re in your 20s or getting on a bit! What was so nice about the Island even at 100% occupancy is that it never feels busy. "

"The island is smaller than you expect from the pictures and island map and overall it feels outdated. The staff didnt seem very happy, which reflects in the level of service. Im happy we only stayed for three days. Most restaurants have zero ambiance. Only thing top quality and high level of service was the breakfast restaurant female staff (very welcoming) and sea salt restaurant. Quality of food is great in Sea Salt, be sure to book dinner there."

"Our stay was a NIGHTMARE , made worse because we have had no apology from the hotel, verbal , written or compensation for what happened . We booked the Ocean View Suite and indeed on checking in it seems great , however later the bathroom started leaking water and it was the worst sewage smell we have ever smelt , spreading throughout the whole room .. Then at around mid night the power failed in the room , we were worried both about Hygiene and also getting and Electric Shock with the water everywhere in the bathroom. We had to beg to get another room obviously we could not stay there, we could hardly breath the smell was so bad . Initially however the reception staff said there was no other room available , we insisted and then after some calls we were found another room in sister hotel , It took almost to 2am to get sorted in the other room, The other room was tiny and extremely noisy in the front of the hotel and almost on top of a busy road. We didn't sleep. We complained at the time and also afterwards about what happened and also via hotels.com, who has tried non stop to speak with the hotel management , with no success. Management wont answer Hotels.com. You will understand that we would not of expected to pay the full price for the Ocean suite when we never had it and indeed the experience we went though. It is unbelievable we never even had an apology in any form. We strongly suggest you book elsewhere this management does not care about its guests "

"Since our arrival, we have encountered several significant discrepancies between our booking and the actual experience provided. First, although we booked an all-inclusive package, we were informed upon arrival that we are required to pay for any food items or drinks left unfinished from the menu. This contradicts the standard understanding of an all-inclusive agreement. Furthermore, we were moved to an Ocean View Villa rather than the Sunset Beach Villa we specifically reserved. Most concerning is the safety and transparency of the resort. On arrival, we were asked to sign a liability waiver stating that the resort would not be responsible for our safety. This is particularly alarming given the high presence of bats throughout the island. Given these misleading terms and the request to waive basic safety responsibilities, I am deeply dissatisfied with this experience"

"I don’t even know where to start: every single detail was incredible. From the team, who is just unbelievably amazing and made our stay unforgettable to the island itself, beautiful and magical. Top class food everywhere - breakfast, beach menu, dinner options - still dreaming about each place and each dish we tried. But most of all - Kuda Huraa team - they made our holidays truly memorable. "

"Very nice island and the best service."