Find Family Hotels in Jackson, TN

"Good"

"We stayed with my sisters and her kids and they found a roach in their bathroom so it caused panic to shake and pack all the clothes back up we didn’t want any to come back with us "

"DIRTY!!!! DO NOT STAY HERE. Room was filthy. Unfortunately, they were sold out for the night. The front desk, lady Amanda, who is absolutely the nicest person tried to make it right and put us in another room which was equally filthy and the chargers and the light did not work. So we ended up going back to our first room and she came up and cleaned the bathroom for a half an hour which should tell you how dirty it was. I called the manager on Monday to get some sort of refund and all they could do was offer me 25% off. He was very unaccommodating and couldn’t wait to get me off the phone. I would never recommend this property. Dirty bathrooms. Absolutely filthy vents in bathrooms and vents in breakfast area. Needs a lot of updating. Very disappointing. "

"I am handicapped with COPD. Days before checking in I called and requested a room at the front of the building on the bottom floor so I wouldn't have so far to walk to get to the lobby. I can't climb stairs. I was told at check in that accommodating guests wasn't how they did business and that I asked for too much. This young man has no business checking in guests. He obviously didn't like that I had reserved the room weeks before at a reduced rate. Everyone else was nice."

"Very convenient hotel to stay at on the way to Memphis, clean, comfortable, safe. "

"Yes room clean staff gr8"

"I booked this hotel because it said it had a hot tub and it did not."

"Most of all the service was almost 4 1/2 stars "

"Wonderful all around "