Courtyard by Marriott Jackson

3.0 star property
Southern hospitality meets modern convenience at this Jackson retreat where guests can relax in the garden or enjoy American cuisine with their morning coffee.

Choose dates to view prices

Courtyard by Marriott Jackson, centrally located, offers a welcoming environment. Enjoy American dishes at The Bistro or relax with coffee and tea in the lobby. The property features an indoor pool, garden space, and practical dry cleaning services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ¥13,454
¥15,439 total
includes taxes & fees
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 11 of 11 rooms

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Room, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Bedroom, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub & Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Jackson is home to Courtyard by Marriott Jackson. The area's natural beauty can be seen at Cypress Grove Nature Park and Fairgrounds Park, while Casey Jones Village and Rusty's TV and Movie Car Museum are cultural highlights. Music Highway Crossroads and Hamilton Performing Arts Center are also worth visiting. Visit our Jackson travel guide
Map
38305, TN, Jackson, 200 Campbell Oaks Dr

What's nearby

  • West Tennessee Healthcare Sportsplex
    3 min drive - 4.2 km
  • Casey Jones Village
    3 min drive - 5.9 km
  • The Ballpark at Jackson
    4 min drive - 5.9 km
  • Old Hickory Mall
    4 min drive - 5.3 km
  • Union University
    4 min drive - 7.1 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional)
    13 min drive

Restaurants

  • Dodge's
    4 min drive
  • Jonathans Grille
    3 min drive
  • Casey's
    4 min drive
  • McDonald's
    5 min drive
  • McDonald's
    3 min drive

About this property

Courtyard by Marriott Jackson

  • Property highlights
  • Take advantage of a grocery/convenience store, a terrace, and a coffee shop/cafe at Courtyard by Marriott Jackson. The on-site American cuisine bistro, The Bistro, offers breakfast, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also find perks like:
    • An indoor pool
    • Full breakfast (surcharge), self parking (surcharge), and express check-out
    • Smoke-free premises, 1 meeting room, and an elevator
    • Laundry services, a front-desk safe, and free newspapers
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 91 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • 32-inch flat-screen TVs with Netflix and cable channels
    • Wardrobes/closets, free infant beds, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 689 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8.00 per person
  • Uncovered self parking fee: USD 5.12 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Courtyard by Marriott Jackson have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Courtyard by Marriott Jackson?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Jackson on Aug 17, 2026 start from ¥13,454, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott Jackson pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 5 per day and a fee of USD 50 per accommodation, per stay. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 5.12 per day.

What time is check-in at Courtyard by Marriott Jackson?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Courtyard by Marriott Jackson?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Courtyard by Marriott Jackson located?

Situated in Jackson, this hotel is 2.5 mi (4 km) from Old Hickory Mall and 2.9 mi (4.7 km) from West Tennessee Healthcare Sportsplex. The Ballpark at Jackson and Music Highway Crossroads are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Courtyard by Marriott Jackson Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 555 out of 1004 reviews
Rating 8 - Good. 232 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members (Chloe and the rest) were helpful and friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Webster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic the staff was outstanding
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Rachel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My family and I traveled here for my graduation at the local university, and out of the 4 rooms that my family booked, 3 of them had plumbing issues and the air conditioners broke. Two of the rooms’ toilets flooded, one of the rooms’ sink flooded, and two of the air conditioners stopped working and my family had to relocate to another room at 3am. The staff, was incredibly helpful and apologetic, but the amenities at this hotel were very poorly maintained and the plumbing issues are a real concern and health hazard.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

MAX

Liked: Staff & service
Disliked: Property conditions & facilities
This place was a joke and it's a Marriott, first room we got smelled like dog pee next room toilet overflowed and water leaking from sink all over the floor and wouldn't stop, move on to 3rd room, electric plugs don't work for the phone chargers air conditioner loud noises most of the night. We had other family staying there as well same issue toilet clogged then at 4 in the morning air went off had to move to another room. I hate to complain but i'm tired of paying money out for services and food places that are absolute poor quality, tell Marriott they can refund my money because this is the 2nd time this year I stayed at a Marriott and was a bad experience, I'm done with them..
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Mae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I DID NOT LIKE ANYTHING ABIUT IT!!!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Ricole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Andrea

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There were strands of hair one of the pillows and a wash cloth…disgusting! The shower was not as clean as it could’ve been…dirty grout, mold in various corners of the tub. The staff was kind and accommodating.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment and very helpful staff. I want to say all were great but I have to give a separate thanks to Chloee. She is the epitome of customer service.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and Robyn who worked in the Bistro and Bar was phenomenal!!!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Andrea

Fine but average.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and the property was very well cared for.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Shanna

Disliked: Cleanliness, property conditions & facilities
One our first stay May 19, we where checked into a room where the TV did not work. Then they moved us to a different room where the room spray was so offensive I went back down and asked to be moved back into the room with the broken useless TV.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Shanna

Liked: Staff & service
I have been to this place a couple times before., it is the halfway mark to Texas for us. The last time I stayed, when I walked through the front door, the intense odor of chlorine knocks you in the face. We checked in and where on the second floor right above the indoor pool. The room smelled so strongly of chlorine and the AC was just a the small wall unit and it could not get the room cold enough nor help with the smell. We ended up only staying a couple house. I checked out and drove the other 6 hours over night. We will not be returning, I should have asked for my money back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Scottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic. It was clean and roomy! The pool was clean. The staff was so helpful and kind, especially Jordan who made sure my kids felt welcome and special. Fantastic experience
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Casey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The daytime desk staff were great but this property is not well maintained. The pool was filthy, there were cracks in the wall and mold in the shower. I would say avoid this place if you can.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room and amenities were spot on.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Amber

Liked: Staff & service
Disliked: Cleanliness, amenities
The pool was nasty seemed to have no chlorine in it. The room needed some updated cracking in walls and ceiling. There were stains on the sheets and torn as well. Would not use them again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, great water pressure for shower, nice restaurant with good breakfast options. Pool was a bit cloudy. Very dog friendly. One of our beds was a bit uncomfortable, broken spring or some such but not unsleepable. Friendly staff. Overall a nice stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean & I enjoyed my stay as always!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect with all amenities included. The staff were kind and helpful, even finding a bottle-opener for me.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been 5 stars if the bed wasn’t so hard. We got up early and left the next day because the bed was so uncomfortable that we couldn’t sleep well
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay again, staff was wonderful, everything clean. a very pleasant stay
Stayed 2 nights in Apr 2026