Jaafra Vacations from ￥175,809

Excellent customer service

The kitchen and breakfast staff were awesome especially Abderazak, the cleaning staff was lovely. However, there was no Toothpaste in the room, no body wash, only hand wash. There was also no robe for the pool as well as no first aid box as someone in the group was ill over night and the front desk said there wasn't any first aid box. The breakfast had birds and that wasn't sanitary.

The hotel was great, quiet and a lovely location 5 mins walk from the Medina. Good selections of nearby restaurants. Room was amazing. Only thing hotel should maybe do is put more sun umbrellas up around the roof top pool area as the sun up there can be frighteningly strong.

Breakfast was fantastic. Long wait times for tea and coffees but food was exceptional Rooms were clean and spacious although dark and poorly lit