Sara Suites Ixtapa

Property class: 3

Choose dates to view prices

Reviews

7.2 out of 10
Good
Sara Suites Ixtapa provides amenities like a garden and a restaurant. Guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Room

A hotel room with a bed, a headboard, and a wall-mounted TV.

Junior Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Master)

A hotel room with a wooden headboard, a bed with a patterned bedspread, a white stuffed toy on the bed, and a black leather chair.

Suite (Master)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

A hotel room with two beds, a TV, and a desk.

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

A hotel room with two beds, a wooden headboard, a bedside table, a nightstand, and a window with blinds.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room

A hotel room with two beds, a wooden headboard, a bedside table, a nightstand, and a window with blinds.

Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

A hotel room with a bed, a wooden headboard, and a window with curtains.

Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

A hotel room with a bed, a nightstand, a wall-mounted light, and a towel on the bed.

Business Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Room

A bedroom with a canopy bed, a sliding glass door, and a patterned rug.

Honeymoon Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

A bedroom with a bed, curtains, a small table, and a wall-mounted lamp.

Honeymoon Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

A modern hotel room with a bed, pillows, a small table, and a framed picture on the wall.

Honeymoon Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located near the beach, Sara Suites Ixtapa is in El Palomar, a neighborhood in Ixtapa. The area's natural beauty can be seen at Varadero Beach and Zihuatanejo Bay. Magic World Aquatic Park and Delfiniti are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Ixtapa travel guide
Map
40880, GRO, Ixtapa, Boulevard Ixtapa MZ-4 LT 19-A, Col Marina Ixtapa

What's nearby

  • A table set for a meal on a beach with the sun setting in the background.
    El Palmar Beach
    5 min walk - 0.5 km
  • A marina with numerous boats docked, a lighthouse, and a sunset in the background.
    Marina Ixtapa
    10 min walk - 0.9 km
  • Delfiniti
    2 min walk - 0.2 km
  • Magic World Aquapark
    12 min walk - 1.0 km
  • Magic World Aquatic Park
    14 min walk - 1.2 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH)
    26 min drive

Restaurants

  • Ruben's Hamburgers
    9 min walk
  • Ohana
    8 min walk
  • Simplicio’s Steakhouse
    1 min walk
  • Italiano
    4 min walk
  • Chili Beans Restaurante Mexicano
    8 min walk

About this property

Sara Suites Ixtapa

  • Hotel near Zihuatanejo Bay
  • Sara Suites Ixtapa provides amenities like a garden and a restaurant. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool and a children's pool
    • Express check-out, express check-in, and a 24-hour front desk
    • An elevator, a TV in the lobby, and luggage storage
    • Tour/ticket assistance and concierge services
  • Room features
  • All guestrooms at Sara Suites Ixtapa include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
  • More amenities include:
  • 38-inch TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Restaurants on site

  • El Buque

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10 AM to 10 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sara Suites Ixtapa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM–10 PM.

Is Sara Suites Ixtapa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Sara Suites Ixtapa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sara Suites Ixtapa?

Check-out is at noon.

Where is Sara Suites Ixtapa located?

Located in El Palomar, this hotel is within a 15-minute walk of El Palmar Beach, Marina Ixtapa, and Magic World Aquapark. Magic World Aquatic Park and Delfiniti are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sara Suites Ixtapa Reviews

7.2

Good

7.6

Cleanliness

7.6

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 39 out of 150 reviews
Rating 8 - Good. 49 out of 150 reviews
Rating 6 - Okay. 28 out of 150 reviews
Rating 4 - Poor. 20 out of 150 reviews
Rating 2 - Terrible. 14 out of 150 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good hotel
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Regular
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

This hotel no good condition shower room to small
Stayed 7 nights in Feb 2024
Verified review

6/10 Okay

The place is not well situated, on a big Blv. Moto race each night, big car audio system until 3.00 am.. well,,, this is it.
Stayed 14 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience, would not recommend and definitely would not stay there again. Night front desk lady was very rude and had an attitude, offered no help with bad toilet and said to fix it myself.
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
This hotel Sara suites have so much mild in bathroom area smells bad, room have mold everywhere the place is birty ,sink DIDNT work shower head DIDNT work has mild walls , pool area dirty floors tables outside,floors this place I don’t recommend it ! I ask to speak with manager or owner the reception told me to write a letter but no money back so I check out I left the hotel because is NOT GOOD THIS HOTEL IN THE PICTURES LOOK DIFFERENT BUT WHEN YOU GET THERE IS BAD AND NO PARKING EITHER. Don’t Wasted your money!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitaciónes muy limpias. El personal muy amable. La alberca sensacional muy bonita y muy limpia todo cercas un Oxxo a pocos pasos de allí. Y transporte a la mano. Todo excelente.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
El lugar
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Alberca super recomendable
Stayed 1 night in May 2026
Verified review

4/10 Poor

Sucio
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Staff & service
Me gustó la ubicación todo limpio diario pasaban a hacer las camas No me gustó mucho la regadera necesita Mtto no funcionaba bien. Habitación 106
Stayed 3 nights in May 2026
Verified review

6/10 Okay

A la habitación le faltan buros
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones ya están deterioradas, el baño olía mal, no había agua caliente y la limpieza estuvo terrible dejaban el baño mojado.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Las chicas de recepción son bastante groseras.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
El lugar, me dieron una habitación con vista al basurero que tienen en el patio, bolsas y bolsas de basura al interperie tiradas en el suelo del patio, yo no pagué para dormir en un basurero, tengo pruebas
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta muy descuidado, le falta mantenimiento
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Huele a cigarro

Las instalaciones corresponden al precio pero la habitación 102 huele muy mal a cigarro, está impregnado.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se puede mejorar la atención
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
SON BUENAS LAS INSTALACIONES PERO ESTARÍA MEJOR SI ESTUVIERA UN POCO MAS LIMPIA LA ALBERCA
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Localizacion adecuada
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fue muy placentera mi estancia
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algo descuidado
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Mobiliario muy deficiente , sin ninguna silla, mesa o buró y en malas condiciones , la ropa de blancos en malas condiciones colcha y almohadas, llaves de agua lavabo en malas condiciones y regadera tapada con un chorrito de agua se bañaba uno , WC con fugas en llaves, el internet mala señal
Stayed 1 night in Feb 2024