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ケリオ ビューの口コミ

3 out of 5
ケリオ ビュー
Kerio View Road, Elgeyo Marakwet, Iten

口コミ

4.6
評価 10 - 3 件の口コミ中 1 件が非常に良い" "
評価 8 - 3 件の口コミ中 0 件が良い" "
評価 6 - 3 件の口コミ中 0 件が普通" "
評価 4 - 3 件の口コミ中 0 件が不満" "
評価 2 - 3 件の口コミ中 2 件が非常に不満" "

4.0/10

清潔度

6.0/10

スタッフとサービス

2.0/10

設備とサービス

4.6/10

施設のコンディションと設備

口コミ

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rude rude rude owner. Did not honour my booking or payment, was rude arrogant and dismissive. Dont bother with this place, he doesnt deserve your money!!
2019 年 8 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備
Awful experience. No relations w hotels.com
Worse experience, destroyed my family.holidays. I called from the airport to get airport shutle and they didn't have any reservation or any Relations with hotels.com, they said that our payment was a scam and when we got to the hotel the bed was full of pee and rat poo when i asked to change the sheets they didn't have cleaners and asked very rude to use the other bed.that i though.was disgusting, minutes passed and they realized the mistake and changed us to other room, the service of the both receptionist was extremely poor and not welcoming at the end we had to paid again our stay and we got higher price that the quote made in hotels.com We spoke to the owner who is very rude and couldn't understand that if the business beetween hotels.com and kerio view didnt work out is not the guest problem. The kitchen personal was good and the owner friend/ partner. Great view but horrible service.
2018 年 10 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best choice in Iten
The views are excellent, the service and the menu are amazing and the overall amenities make for a wonderful experience in a wonderful location.
2017 年 9 月に 7 泊滞在