施設内の設備
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ラマダ プラザ スルタンアフメットの口コミ

5 out of 5
ラマダ プラザ スルタンアフメット
Kemalpasa Disctrict Fevziye Street, No1 Fatih, Istanbul

口コミ

7.4

良い

評価 10 - 49 件の口コミ中 20 件が非常に良い" "
評価 8 - 49 件の口コミ中 10 件が良い" "
評価 6 - 49 件の口コミ中 9 件が普通" "
評価 4 - 49 件の口コミ中 4 件が不満" "
評価 2 - 49 件の口コミ中 6 件が非常に不満" "

8.0/10

清潔度

8.0/10

スタッフとサービス

7.6/10

設備とサービス

7.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

4/10 (不満)

Natalia

気になった点 : 施設のコンディションと設備
2023 年 9 月に 3 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Nijoud

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is excellent and the location is close to everything. Very clean
2024 年 4 月に 14 泊滞在

10/10 (非常に良い)

Harun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 6 泊滞在
Sedef Yıldızからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Belle ville et beau hôtel
Je remercie dieu pour ce bon séjour que j'ai passé dans cette belle ville at ce beau hôtel.
2024 年 1 月に 6 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Ramada Plaza by Wyndham Istanbul Sultanahmet very soon!Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

6/10 (普通)

Tukur

出張
良かった点 : 施設のコンディションと設備
Budget Gotel
A nice property but lack the attraction of a first class hotel. Awkward rooms with two beds that reduce the room size. Monotonous break fast. The house keeping could be better. Staff not as friendly. Good for group travelers.
2024 年 1 月に 2 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

6/10 (普通)

Mehmet

出張
良かった点 : 清潔度、スタッフとサービス
Spa tadilatta mı?
Spa bilgisi verilmiş, fakat gittiğimde spa tadilatta denildi.. Balkonlu odalar güzel. Diğer her şey iyiye yakın..
2024 年 1 月に 1 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

6/10 (普通)

Matthias

カップルで旅行
2023 年 12 月に 5 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Ramada Plaza by Wyndham Istanbul Sultanahmet very soon!Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

8/10 (良い)

aykut

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Otel temiz ve guzel fakat otoparki olamamasi cok buyuk eksi, ayrica otelin yakin cevresindede ucretli otoparkta yok, biz aracimizi park edip 1 km yuruduk
2023 年 10 月に 1 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Ramada Plaza by Wyndham Istanbul Sultanahmet very soon!Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

8/10 (良い)

Ahmed

2023 年 11 月に 10 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Ramada Plaza by Wyndham Istanbul Sultanahmet very soon!Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

2/10 (非常に不満)

SOUMIA、CHÂTEAUDUN

家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
Le personnel est désagréable et impoli, jamais un sourire , ne donne aucun renseignement , regarde le client de haut , hôtel à éviter
2023 年 11 月に 7 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

2/10 (非常に不満)

SOUMIA、CHÂTEAUDUN

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Le personnel est très très désagréable , du réceptionniste à la femme de chambre , mis à part les très adorables nazli au petit dej et Sarah et mawada à la conciergerie Plus jamais cet hôtel !!!
2023 年 11 月に 4 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 21 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Gülay

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Die Unterkunft war Insgesamt sehr zufriedenstellend.
2023 年 10 月に 6 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Aydin

2023 年 10 月に 4 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

2/10 (非常に不満)

Hasan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Otopark sorunu
1km ve çevresinde araba parkedecek yer yok. Otelde kalabilmek için arabayı Sultanahmet yediemin otoparkına mı çektirmeliyiz?
2023 年 9 月に 2 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Farooq

良かった点 : 清潔度、スタッフとサービス
Very good
2023 年 9 月に 4 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Abduraauf、Istanbul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is good
2023 年 8 月に 1 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

4/10 (不満)

Maya

小さなお子様連れの家族旅行
気になった点 : 施設のコンディションと設備
Old building and small room very small pool which isn't fun Lovely staffs but they like to add to the bill of course
2023 年 8 月に 3 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

4/10 (不満)

Maya

小さなお子様連れの家族旅行
気になった点 : 施設のコンディションと設備
One of the rooms was Ok but another one was super small and no light etc when I asked reception for change the room, they said you can upgrade and pay like 120 euro extra to have a bit bigger room The bigger room was expensive and smoking (smelly ) But we had no choice but to take it Lifts are very tiny too
2023 年 8 月に 1 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

6/10 (普通)

Manika

気になった点 : 施設のコンディションと設備
Its a 3 star hotel. Definitely not a 4 star, forget about being a 5 star. Very limited food options. Extremely small room with tiny toilet. Not my choice at all.
2023 年 7 月に 2 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Ramada Plaza by Wyndham Istanbul Sultanahmet very soon!Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

6/10 (普通)

Wafaa

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 7 月に 2 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

8/10 (良い)

Mohammad Moin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 7 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Ramada Plaza by Wyndham Istanbul Sultanahmet very soon!Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

8/10 (良い)

Mustafa

2023 年 7 月に 1 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Ramada Plaza by Wyndham Istanbul Sultanahmet very soon!Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

8/10 (良い)

M K

2023 年 6 月に 4 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Farooq

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The best hotel best place I love I’ll be there again
2023 年 6 月に 1 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Farooq

良かった点 : 清潔度、スタッフとサービス
2023 年 6 月に 3 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Raza

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location, lovely breakfast options and great staff.
2023 年 5 月に 2 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Feddaouinaouri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
L'adresse de l'hôtel est stratégique, mouvementé, près des zones touristiques, metro tramway et le train, chambre formidable, personnel aimable et souriant et à la disposition, petit déjeuner diversifié, merci beaucoup
2023 年 5 月に 8 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

8/10 (良い)

shakeel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 3 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Ramada Plaza by Wyndham Istanbul Sultanahmet very soon!Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

6/10 (普通)

CETIN SAHIN

2023 年 5 月に 1 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

8/10 (良い)

Gregor

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 5 月に 3 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Ramada Plaza by Wyndham Istanbul Sultanahmet very soon!Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

6/10 (普通)

Michael

2023 年 5 月に 4 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Ramada Plaza by Wyndham Istanbul Sultanahmet very soon!Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

nidhal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Den bästa hotellet i Istanbul
Hotellet är mycket bra när det gäller läge, service, renlighet och dess personal, förutom internet, som var mycket dåligt
2023 年 4 月に 14 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

2/10 (非常に不満)

saber

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 7 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

2/10 (非常に不満)

Sarmand

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing
2023 年 4 月に 2 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

8/10 (良い)

Mohammed

2023 年 4 月に 3 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Mikail

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Herşey güzel di otel harika tavsiye ederim
2023 年 4 月に 2 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

6/10 (普通)

haya

家族旅行
良かった点 : スタッフとサービス、設備とサービス
The location was excellent..
2023 年 4 月に 5 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Ramada Plaza by Wyndham Istanbul Sultanahmet very soon!Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

10/10 (非常に良い)

Gabriella

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 4 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

8/10 (良い)

Nilay

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2023 年 3 月 14 日)
Değerli Misafirimiz,Öncelikle Ramada Plaza by Wyndham İstanbul Sultanahmet'i tercih ettiğiniz için teşekkür ederiz.Konaklamanızın iyi geçtiğini görmek bizi mutlu etti.Sizi tekrar otelimizde ağırlamaktan memnuniyet duyacağız.Saygılarımızla,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Konforlu bir otel
Otel konfor olarak çok rahat Benim kaldığım oda genişti ancak tek eksik yanı manzara bizim odanın pencereleri bina boşluğuna bakıyordu. Ailemin kaldığı oda ise biraz daha küçüktü ancak manzarası iyiydi dışarı şehirin merkezine bakıyordu Kahvaltısı iyiydi ne eksik ne fazla idealdi. Bir konuya daha değinmek isterim otelin otoparkı bir tık pahalı ve orası hariç başka koyacak yer bulamadığımız için mecbur oraya koyduk Bunun dışında bir eskisi yok tavsiye ederim
2023 年 3 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2023 年 3 月 10 日)
Değerli Misafirimiz,Öncelikle Ramada Plaza by Wyndham İstanbul Sultanahmet'i tercih ettiğiniz için teşekkür ederiz.Konaklamanızın beklentilerinizi karşıladığını görmek bizi mutlu etti.Zaman ayırıp yorum yaptığınız için çok teşekkür ederiz.Bir sonraki kalışınızda görüşmek üzere.Sağlıklı günler dileriz.Saygılarımızla,

10/10 (非常に良い)

Lotfi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 6 泊滞在
Front Office Managerからの返信 (投稿日 : 2023 年 1 月 31 日)
Dear Guest,Thank you for choosing Ramada Plaza by Wyndham İstanbul Sultanahmet.We are happy to see that your accommodation met with your expectations.We are looking forward to welcome you back.Best Regards,

10/10 (非常に良い)

Ibrahim

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and nice location
Front Office Managerからの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Guest,Thank you for choosing Ramada Plaza by Wyndham İstanbul Sultanahmet. We are happy to see that your accommodation met with your expectations. We are looking forward to welcome you again.Best Regards,

10/10 (非常に良い)

Mohammad

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly and accommodating. Thank you!
Front Office Managerからの返信 (投稿日 : 2023 年 1 月 14 日)
Dear Guest,Thank you for choosing Ramada Plaza by Wyndham İstanbul Sultanahmet. We are happy to see that your accommodation met with your expectations. We are looking forward to welcome you again.Best Regards,

10/10 (非常に良い)

Kirill

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good hotel with reasonable price.
2022 年 11 月に 4 泊滞在
SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for your wonderful review of Ramada Plaza by Wyndham Istanbul Sultanahmet! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

2/10 (非常に不満)

Kshitiz

SEDEF YILDIZからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Valuable Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ferhat KeleşGeneral Manager Ramada Plaza by Wyndham Istanbul Sultanahmet

6/10 (普通)

Jane E

家族旅行
良かった点 : 清潔度、スタッフとサービス
We had a lot of trouble checking in - although we showed the taxi driver our booking sheet, we were taken to 2 wrong Ramada hotels before a doorman from another hotel located the Ramada Plaza. We complained about the coffee - they did then fix the machine! Could do with some tourist info - like how to use the very extensive and good value public transport system!
2022 年 10 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2022 年 11 月 1 日)
Dear Guest, Warmest greetings from Istanbul. We would like to thank you for taking the time to share your valuable feedback. Firstly, please accept our sincere apologies for the inconvenience and also we will be taking care of your comment. We are looking forward to have you here soon. Kind Regards,