4/10 (不満)
Elvira
2024 年 4 月 9 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Hotel itself is good clean and nice vibe, but girl who works in the reception, so rude and aggressive Merve receptionist, she doesn’t help at all, when you ask for guidance she says look for written signs, we were slightly late for breakfast she was saying that’s your problem,we being good customers Tv didn’t work for couple of days, fridge didn’t work properly either doesn’t cool the drinks, so I ask we didn’t make any issue while all those staff didn’t work, once we were slightly late for breakfast you guys can’t accommodate she start to argue saying that’s your problem, so rude and disrespectful, that reception Merve shouldn’t work on customer care service from my opinion, other people was good and helpful.
Elvira
2024 年 4 月に 2 泊滞在