施設の正面
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イスタンブール エアポート エクスプレス プラス ホテルの口コミ

イスタンブール エアポート エクスプレス プラス ホテル
Gölhisar Sk. 1, Arnavutkoy, Istanbul

口コミ

8.0

とても良い

評価 10 - 470 件の口コミ中 224 件が非常に良い" "
評価 8 - 470 件の口コミ中 108 件が良い" "
評価 6 - 470 件の口コミ中 61 件が普通" "
評価 4 - 470 件の口コミ中 32 件が不満" "
評価 2 - 470 件の口コミ中 45 件が非常に不満" "

8.2/10

清潔度

8.6/10

スタッフとサービス

7.8/10

設備とサービス

7.8/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

2/10 (非常に不満)

tatsuo

2023 年 8 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2023 年 9 月 2 日)
Thank you for taking the time to share your opinion.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
乗り継ぎで時間があったらおすすめします
乗り継ぎ時間が12時間あり、空港でホテルは満室だったので、急遽夜中の2時に予約を入れ 空港からタクシーで行きました。夜中にも関わらずホテルフロントはじめ皆様親切でありがたかったです。シャワーがお湯になるのに時間がかかりましたが、それ以外はとても快適でした。 空港からは普通のタクシーで150トルコリラ。カード利用可能。翌日、空港に行くのに、ホテルで呼んでもらったタクシーはカードが使えず、メーターも動いていなくて20ユーロでした。参考まで。
2023 年 1 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2023 年 1 月 11 日)
親愛なるゲスト、 まず第一に、時間を割いてご意見をお寄せいただきありがとうございます。 あなたの親切な認識と満足は、私たちの名誉と幸福の源です. 次回のご旅行で当ホテルをご利用いただけることを楽しみにしております。 よろしく

8/10 (良い)

Dwaymian

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
"The room is very clean, the bed is very comfortable, and the staff at the front desk were very friendly. In short, even though I only stayed for one night, I was very satisfied. I will check in next time if I pass by.
2024 年 5 月に 1 泊滞在
Team Express Plus Hotel からの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

10/10 (非常に良い)

Shawn W

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed here for our first and last day in Istanbul while we waited for our accommodations closer to the inner city to become available. I was SO impressed by how well we were treated and accommodated by all of the staff specially Oswald and Bilal. Bilal went out of his way to ensure our stay was everything we needed it to be and more and more as an excellent representation for your hotel. I wish we had more of him back in the United States because hotels would run a lot more smoothly! Thanks for an amazing stay!
2024 年 5 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 (非常に良い)

Gabriel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in staff was very nice and helpful. Especially Bilal and Huseyn. Hotel is not very far from airport only about 10 minute drive without traffic.
2024 年 5 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

8/10 (良い)

Jack

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great lighting in the room, delightful staff, very nice breakfast, excellent shower. This is a perfect place to stay for a quick overnight stay near the airport.
2024 年 5 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 (非常に良い)

Robert、Birmingham

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were very courteous and professional. Excellent breakfast. Very nice room with all the amenities. Nice deck. Very convenient to airport.
2024 年 5 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

2/10 (非常に不満)

Ogagaoghene

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
They are not friendly at nice , you ask them for something they get angry
2024 年 5 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Our Guest, Thank you for taking the time to share your views. We will immediately examine your findings and provide a solution as soon as possible. regards,

2/10 (非常に不満)

James

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The air-conditioning did not work. Room was much warmer than the hallways and common area. The room was hot at check in and we were told they would adjust it at the desk. An hour later as we went out we again asked at the desk for them to check the air. When returned 7 hours later it was still hot in the room. Went down stairs to ask again. A young man said he would check on it. He went behind the desk and did something at a control board. The room still was not colling. I asked again and the man who appeared to be the manager said the young man took care of it and turned the air-conditioning off. I told him again we wnated the room to cool down. He said there was nothing he could do there was just one system and if the room was not cooling he could only turn it off. I asked if he had a room that would be cooler. He just said no. If you want a comfortable stay this is not the place. Avoid this hotel!!
2024 年 5 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Our Guest, Thank you for taking the time to share your views. We will immediately examine your findings and provide a solution as soon as possible. regards,

8/10 (良い)

Line

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was nice and the bed was confortable. The staff was frendly and help us to find transport and a tour to visit Istanbul. Breakfast is available at a raisonable cost but not lunch or dinner. However other options are suggested near by.
2024 年 5 月に 2 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

6/10 (普通)

Roger

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Extremely friendly and helpful staff. Bathroom sink clogged and would not drain. Annoying traffic noise just outside window.
2024 年 5 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Our Guest, First of all, we would like to thank you for taking the time to review us. We will try to find quick solutions by investigating the problems you have identified. Regards

4/10 (不満)

Nimira

カップルで旅行
気になった点 : 設備とサービス
To be honest we were not happy with our stay. When we first got into the room the heating was on 26 and very hot. We had to call 3 times to get someone to turn on the AC. Apparently the only solution was to completely turn off the system. The windows were stuck and would not open, The bathroom was still in renovations with parts looking very gross, the faucet is old and stained. And the bed was very hard. Also your hotel is rated 4 stars on Expedia and I would give it a much lesser rating.
2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Our Guest, First of all, we would like to thank you for taking the time to review us. We will try to find quick solutions by investigating the problems you have identified. Regards

10/10 (非常に良い)

Allan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Short stay and received great hospitality. Lovely people.
2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

6/10 (普通)

Marian

2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

10/10 (非常に良い)

Kathleen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient to the airport. Staff is very accommodating
2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 (非常に良い)

Victoria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience
2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

2/10 (非常に不満)

Liyu

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The sheets were not clean. Room overall was not clean.
2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Our Guest, First of all, we would like to thank you for taking the time to review us. We will try to find quick solutions by investigating the problems you have identified. Regards

8/10 (良い)

HAI JIN

2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

6/10 (普通)

Inga

2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

8/10 (良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
good
2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

10/10 (非常に良い)

BEN

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good place to stay near airport
2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 (非常に良い)

Tailisa

2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

8/10 (良い)

Sudhir、Webster

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The staff were pleasant and very helpful. The hotel is close to the airport relatively but a 10 minute taxi ride was necessary to get there The area around the hotel did not have many conveniences .
2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

8/10 (良い)

Rusheeda

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was very near to the airport, we loved that as we had a very early flight. The room was very clean, the beds were bigger than expected. I loved that even though it was two beds they had like three different power outlets near the bed.
2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

6/10 (普通)

Jim

良かった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

6/10 (普通)

Penda

カップルで旅行
Dirty bathroom
2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Our Guest, First of all, we would like to thank you for taking the time to review us. We will try to find quick solutions by investigating the problems you have identified. Regards

10/10 (非常に良い)

Yulia

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service and affordable price. Rooms are nice and clean. I really enjoyed my stay at the hotel.
2024 年 3 月に 1 泊滞在
Team Express Plus Hotel からの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

8/10 (良い)

Carlos

良かった点 : スタッフとサービス、施設のコンディションと設備
Mejor arreglar las cosas ventana y limpieza
2024 年 3 月に 2 泊滞在
Team Express Plus Hotel からの返信 (投稿日 : 2024 年 4 月 1 日)
En primer lugar, nos gustaría agradecerle por tomarse el tiempo de opinar sobre nosotros. Intentaremos encontrar soluciones rápidas investigando los problemas que haya identificado. saludos

6/10 (普通)

Phil

良かった点 : スタッフとサービス
Convenient near airport but shower could be cleaner… Ok for a layover.
2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 1 日)
First of all, we would like to thank you for taking the time to review us. We will try to find quick solutions by investigating the problems you have identified.

4/10 (不満)

caroline

2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for sharing your opinions. However, it would be more helpful if you could explain what is going wrong or what is causing negativity.

10/10 (非常に良い)

Rusheeda

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Team Express Plus Hotel からの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 (非常に良い)

Sofia

良かった点 : 設備とサービス、施設のコンディションと設備
Very good
2024 年 2 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

6/10 (普通)

Douglas

気になった点 : 設備とサービス
Good inexpensive room.
2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

8/10 (良い)

Ruth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
What I expected. Easy for overnight layover
2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

10/10 (非常に良い)

Aleksey、San Francisco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Close to airport, good price, 200 hundred meters good place to eat, breakfast available on site.
2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 (非常に良い)

Peter、Wentworth Falls

2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 (非常に良い)

Christian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Close to the airport
2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

8/10 (良い)

Paulo、DPO

良かった点 : 清潔度、スタッフとサービス
Too far away from the airport to be called an "airport hotel".
2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. In addition our hotel is 3.64 miles from Istanbul Airport. Regards

6/10 (普通)

Zinaida、Cotati

2024 年 3 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

10/10 (非常に良い)

Tapiwa

2024 年 2 月に 1 泊滞在
Team Express Plus Hotel からの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

6/10 (普通)

Alexander、long island city

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I gave the taxi driver the address of the hotel, and he could not find it on his GPS. He drove us to the city and asked for direction. That is how hard to find this hotel. On our way back to the airport, another taxi driver charged us 100 lira more. He said that is for the hotel because they called the taxi for us. I don't know if this is a deal between the taxi driver and the hotel, or this is a scam. But be aware!
2024 年 2 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 3 月 1 日)
We were also surprised by the experience you had. Our hotel is equipped with all GPS and navigation systems. Moreover, we are in a very easy and open position. We will examine your problems regarding taxis and forward them to the relevant institutions. regards,

6/10 (普通)

AYAH、Chtaura

2024 年 2 月に 1 泊滞在
Team Express Plus Hotel からの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

8/10 (良い)

Talib

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and nice and good price but theere is no isolation of sound you can hear people talking after midnight till 2 am
2024 年 2 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

4/10 (不満)

Mafalda

2024 年 2 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for sharing your opinions. However, it would be more helpful if you could explain what is going wrong or what is causing negativity.

10/10 (非常に良い)

Chenxin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is overall good. Thanks a lot for the help of Bilal!
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

2/10 (非常に不満)

Amal

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a good experience for me, not conducive for international visitors many issues, we are comfortable bed needs a lot of improvement. I should get a full refund. I complain to the management and they did nothing. Only one thing was a young gentleman, youngest employee there. He was very kind to me very helpful.
2024 年 2 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 2 月 23 日)
we would like to thank you for taking the time to share your views with us

10/10 (非常に良い)

Iuliia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful service
2024 年 2 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

8/10 (良い)

Mohamed

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

10/10 (非常に良い)

Gianni、Panama City

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Cercania al aeropuerto
2024 年 2 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 2 月 12 日)
Estimado huésped, En primer lugar nos gustaría agradecerle por tomarse el tiempo para darnos su opinión. Su amable reconocimiento y satisfacción ha sido motivo de honor y felicidad para nosotros. Esperamos darle la bienvenida a nuestro hotel en sus próximos viajes. Saludos

8/10 (良い)

Alena

2024 年 2 月に 1 泊滞在
Team Express Plus Hotelからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards