季節限定屋外プール

グランド ハイアット イスタンブールの口コミ

5 out of 5
グランド ハイアット イスタンブール
Harbiye Mah. Taskisla Caddesi No.1, Sisli, Istanbul

口コミ

8.8

非常に良い

評価 10 - 1004 件の口コミ中 621 件が非常に良い" "
評価 8 - 1004 件の口コミ中 249 件が良い" "
評価 6 - 1004 件の口コミ中 74 件が普通" "
評価 4 - 1004 件の口コミ中 25 件が不満" "
評価 2 - 1004 件の口コミ中 35 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

HARUKA

2023 年 12 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Guest,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 (非常に良い)

Yasuhiro

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful facilities and staffs!
2023 年 5 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2023 年 5 月 29 日)
Dear Guest,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
周りにも五つ星ホテルが乱立していますが、ほとんどが高層ビル型です。このホテルは、階層は低いですが、中庭があり、さらに屋外プールや屋外バー設備もあります。(夏季のみ) ロビーも広々、部屋も広々と優雅な時間を味わえる空間を備えたホテルです。
2019 年 11 月に 3 泊滞在
Grand Hyatt Istanbulからの返信 (投稿日 : 2019 年 11 月 22 日)
Dear Guest, I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards, General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 5 月に 7 泊滞在
Grand Hyatt Istanbulからの返信 (投稿日 : 2019 年 5 月 21 日)
Dear Guest, I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards, Rufat Babayev General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
またイスタンブールに来る際は、ここに泊まりたいと思うくらい良かったです。部屋も広くて快適。朝食も美味しかったです!アクセスも良いです。
2019 年 5 月に 3 泊滞在
Grand Hyatt Istanbulからの返信 (投稿日 : 2019 年 5 月 20 日)
Dear Guest, I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards, Rufat Babayev General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 5 月に 3 泊滞在
Grand Hyatt Istanbulからの返信 (投稿日 : 2019 年 5 月 14 日)
Dear Guest, I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards, Rufat Babayev General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スタッフの方みなさんとても親切で初めてのトルコ旅行を安心して過ごすことが出来ました。ありがとうございました。
2019 年 4 月に 4 泊滞在
Grand Hyatt Istanbulからの返信 (投稿日 : 2019 年 5 月 21 日)
Dear Guest, I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards, Rufat Babayev General Manager

10/10 (非常に良い)

けん、モスクワ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
3泊しました 滞在中、娘が高熱出しましたが、すぐにたくさんの氷を持ってきてくれました また、エクスペディアよVIP適応で、アップグレードもしてくれました 減点は部屋のWi-Fiが少し弱いこと その他は何も不満ありません
2018 年 8 月に 3 泊滞在
Grand Hyatt Istanbulからの返信 (投稿日 : 2018 年 8 月 8 日)
Dear Guest, I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques L. Morand Area Vice President / General Manager

6/10 (普通)

M

気になった点 : 施設のコンディションと設備
アメニティが少ない
グランドハイアットなので期待していましたが、5つ星のホテルの割にはホスピタリティが欠けていたような気がします。 国によって違うようです。 アメニティも少なく、買い足しました。
2018 年 6 月に 4 泊滞在
Grand Hyatt Istanbulからの返信 (投稿日 : 2018 年 6 月 18 日)
Dear Guest, We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. Thank you very much for your constructive criticism regarding hospitality. Should you have any additional comments that you would like to share, please do not hesitate to contact us as your feedback will help to guide our continued search for excellence. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques L. Morand Area Vice President / General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
室内は隅々まで清潔で非常に快適に滞在できました。
2018 年 1 月に 1 泊滞在
Grand Hyatt Istanbulからの返信 (投稿日 : 2018 年 1 月 19 日)
Dear Guest, I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques L. Morand Area Vice President / General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 8 月に 5 泊滞在

8/10 (良い)

匿名、turkey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
再訪
駅から近くて便利なので2回目の利用です。 どの従業員もとても感じ良く対応してくれます。 お部屋の掃除もきっちりされていて綺麗です。
2017 年 6 月に 1 泊滞在
dmからの返信 (投稿日 : 2017 年 6 月 23 日)
Dear Guest, Thank you for your feedback on Tripadvisor. As Grand Hyatt Istanbul family, we highly appreciate the time you took to share your experience with us. Its is great to hear that you had a memorable stay with us and thank you for praising our service. We will certainly share your comments with all our team. We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, General Manager Jacques L. Morand

8/10 (良い)

Jamie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel, looks better in person than pictures but could do with more extras such as toilettes eg dental kits and other consumables for the price range it is
2024 年 5 月に 7 泊滞在
General Manager からの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Jamie Jok Wah Yau ,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We appreciate your suggestion about adding amenities like dental kits and will consider it to enhance our offerings. Your satisfaction is important to us, and we hope to welcome you back soon.Kind regards,General Manager

8/10 (良い)

Vaishak Mepurathu

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to Taksim Square
2024 年 5 月に 8 泊滞在
General Manager からの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Mr. Ravikumar,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your comment .Should you have any comments that you would like to share, please do not hesitate to send it to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 (非常に良い)

Victoria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient, clean, good service
2024 年 5 月に 6 泊滞在
General Manager からの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Mrs. Dmitrieva , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 (非常に良い)

Nabil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect stay
2024 年 5 月に 6 泊滞在
General Manager からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Nabil, MaktabiWe would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your comments.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 (非常に良い)

Nahida

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the most comfortable hotel stays! Loved the room and definitely book Club access it’s worth it!
2024 年 5 月に 4 泊滞在
General Manager からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Nahida, RahmanI would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 (非常に良い)

bassel

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the location is perfect, its 5 min walking from taksim square but at the same time in a secluded green and calm area the staff is professional and friendly the breakfast is excellent as well with a great variety
2024 年 5 月に 4 泊滞在
General Manager からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Mr. Bassel , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

8/10 (良い)

Maria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed for 12 days and the hotel is very comfortable, very clean . The staff is super kind and the price was amazing for such a long time there . I totally recommend the hotel . It really was more than I expected . Thank you to everyone there
2024 年 4 月に 10 泊滞在
General Manager からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Mrs. Gonzales , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 (非常に良い)

Murat

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect. Receptionist Safiye was very friendly and helpful. Only the weather was very disappointing. But they can’t do anything about that.
2024 年 4 月に 2 泊滞在
General Manager からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Mr. Buzcu , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 (非常に良い)

Keith、Westhill

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One night stay for business so limited time in the hotel. All the staff were friendly and the food was really good.
2024 年 4 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Keith Dunnett, I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 (非常に良い)

Nada

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice
2024 年 4 月に 5 泊滞在
General Manager からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Mr. Mamlouk ,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 (非常に良い)

SAMER

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente opción y fácil acceso. Bien sea caminando o muchas opciones de transporte.
2024 年 4 月に 4 泊滞在
General Manager からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Mr.Saab ,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

4/10 (不満)

ANDREW

家族旅行
気になった点 : 施設のコンディションと設備
April 2024 - our family booked at the grand Hyatt on the “non-smoking” fourth floor. Unfortunately a long term occupant in the adjacent room smoked like a chimney. They supposedly asked the neighbour to stop and sprayed perfume in the hallway. Long story short they continued to smoke all night and ruined our stay. Doesn’t seem to be any real effort to enforce non-smoking policy at this hotel.
2024 年 4 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Mr.Mccormack ,We sincerely apologize for the inconvenience you experienced during your stay with us at the Grand Hyatt. Ensuring a comfortable and smoke-free environment for all our guests is a top priority, and we regret that this was not upheld during your visit.Please rest assured that we take your concerns seriously and have already initiated measures to reinforce our non-smoking policy. We will be addressing this issue with our team to ensure that appropriate actions are taken to prevent such incidents from occurring in the future.Once again, we apologize for the disruption to your stay and appreciate your feedback, which helps us to continually improve our services. We hope to have the opportunity to welcome you back for a much more enjoyable experience in the future.Kind Regards,

10/10 (非常に良い)

Songül

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Genel Müdür からの返信 (投稿日 : 2024 年 3 月 29 日)
Sevgili Songul Belgen, Bize değerli yorumlarınızı göndermek için zaman ayırdığınız için size teşekkür etmek istiyoruz. Yapıcı eleştirileriniz için çok teşekkür ederiz. Eğer paylaşmak istediğiniz bir ek yorum varsa, lütfen bize göndermekten çekinmeyin; görüşleriniz mükemmelliği arayan bizlere rehberlik edecektir.Sizi yakın gelecekte tekrar Grand Hyatt Istanbul 'da görmek için sabırsızlanıyoruz.

8/10 (良い)

Nipun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location
2024 年 3 月に 3 泊滞在
General Manager からの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Nipun Rathi,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 (非常に良い)

Sezgin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 2 月に 3 泊滞在
Genel Müdür からの返信 (投稿日 : 2024 年 3 月 8 日)
Sayın Sezgin Gencay, Bize değerli yorumlarınızı göndermek için zaman ayırdığınız için size teşekkür etmek istiyoruz. Yapıcı eleştirileriniz için çok teşekkür ederiz. Eğer paylaşmak istediğiniz bir ek yorum varsa, lütfen bize göndermekten çekinmeyin; görüşleriniz mükemmelliği arayan bizlere rehberlik edecektir.Sizi yakın gelecekte tekrar Grand Hyatt Istanbul 'da görmek için sabırsızlanıyoruz.Saygılarımızla ,

10/10 (非常に良い)

Alis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gorgeous property. I stay here every time I visit Istanbul. The staff are lovely. Gym is amazing, and I get to use the studio to practise yoga. Outdoor pool is perfect. The rooms are huge, all the amenities you need. Shower wonderful. I feel so comfortable and at home in this hotel.
2024 年 1 月に 3 泊滞在
General Manager からの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Atagan ,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

8/10 (良い)

Sirilak、Rockwall

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The check in was quick and the staffs were nice…. The room is very spacious , clean and comfortable bed...bathroom is big and has a bathtub!!!! Very convenient location.. 5 minutes walk to Taksim Square
2024 年 2 月に 2 泊滞在
General Manager からの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Ms.Sisounthone , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

8/10 (良い)

vladimir、AVENTURA

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Guest,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 (非常に良い)

Mohamed

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super
2024 年 2 月に 5 泊滞在
General Manager からの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Mr.Zaoui,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Genel Müdür からの返信 (投稿日 : 2024 年 2 月 12 日)
Sayın Berk Vardar,Bize değerli yorumlarınızı göndermek için zaman ayırdığınız için size teşekkür etmek istiyoruz. Yapıcı eleştirileriniz için çok teşekkür ederiz. Eğer paylaşmak istediğiniz bir ek yorum varsa, lütfen bize göndermekten çekinmeyin; görüşleriniz mükemmelliği arayan bizlere rehberlik edecektir.Sizi yakın gelecekte tekrar Grand Hyatt Istanbul 'da görmek için sabırsızlanıyoruz.Saygılarımızla,

10/10 (非常に良い)

Bilegdorj

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 6 泊滞在
General Manager からの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Bilegdorj,Achitsaikhan ,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 (非常に良い)

HALUK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
amazing
2024 年 2 月に 1 泊滞在
Genel Müdür からの返信 (投稿日 : 2024 年 2 月 9 日)
Sayın Haluk Atagan , Bize değerli yorumlarınızı göndermek için zaman ayırdığınız için size teşekkür etmek istiyoruz. Yapıcı eleştirileriniz için çok teşekkür ederiz. Eğer paylaşmak istediğiniz bir ek yorum varsa, lütfen bize göndermekten çekinmeyin; görüşleriniz mükemmelliği arayan bizlere rehberlik edecektir.Sizi yakın gelecekte tekrar Grand Hyatt Istanbul 'da görmek için sabırsızlanıyoruz.Saygılarımızla ,

10/10 (非常に良い)

HALUK

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
amazing place .
2024 年 1 月に 5 泊滞在
General Manager からの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 (非常に良い)

Jodie

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent! Will come back
Exceptional service, great location, absolutely will stay again.
2024 年 1 月に 2 泊滞在
General Manager からの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Jodie, Strecker I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 (非常に良い)

Fredrik

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Grand Hyatt helt enkelt
Grand Hyatt Istanbul är som man förväntar sig ett bra hotell, med hög klass och bra service. Underbar frukost och vänlig personal
2024 年 1 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Mr. Fredrik,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 (非常に良い)

Metehan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Hotel war sehr schön. Die Lage war auch sehr gut, da zum Beispiel Taksim oder Dolmabahçe zu Fuß erreichbar waren. Alles in allem war es ein wohlfühlender Urlaub. Das Personal ist sehr hilfreich.
2023 年 12 月に 5 泊滞在
Behlulからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Metehan Thank you for your comment. We hope to welcome you back Best regards Grand Hyatt Istanbul

6/10 (普通)

Shailendra

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 2 泊滞在
Behlul からの返信 (投稿日 : 2023 年 12 月 29 日)
Dear ShailendraThank you for your feedback. We hope to welcome you back Best regards Grand Hyatt Istanbul

10/10 (非常に良い)

Lee Ann

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
Guest Services からの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Guest,We thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send them to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

8/10 (良い)

MAJDI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok
2023 年 11 月に 2 泊滞在
Guest Services からの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Guest,We thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send them to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 (非常に良い)

Faycal

2023 年 7 月に 2 泊滞在
Guest Services からの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Guest,We thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send them to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 (非常に良い)

jamal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was my 2nd time I love it
2023 年 11 月に 4 泊滞在
Guest Services からの返信 (投稿日 : 2023 年 12 月 4 日)
Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We look forward to welcoming you back to Grand Hyatt Istanbul. Kind regards,

10/10 (非常に良い)

Saad

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a wonderful one night in my live
2023 年 11 月に 1 泊滞在
Guest Services からの返信 (投稿日 : 2023 年 12 月 4 日)
Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed. We look forward to welcoming you back to Grand Hyatt Istanbul. Kind regards,

10/10 (非常に良い)

HALUK

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
i will recommend
2023 年 11 月に 10 泊滞在
Guest Services からの返信 (投稿日 : 2023 年 11 月 27 日)
Dear Guest,We would like to thank you for staying with us at the Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 (非常に良い)

Anthony、Radcliff

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Checkin was quick, friendly and efficient.
2023 年 11 月に 2 泊滞在
Behlulからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Anthony Thank you for your comment. We hope to welcome you back Best regards Grand Hyatt Istanbul

10/10 (非常に良い)

BUNYAMIN

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
İstanbul merkezinde, sessiz ve kaliteli konaklama imkanı veren bir otel. Tüm çalışanları dikkatli ve titiz.
2023 年 10 月に 1 泊滞在
Guest Services からの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Mr.Giju,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 (非常に良い)

TRI BAO

2023 年 10 月に 3 泊滞在
Behlulからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Tri BaoThank you for staying with us. We appreciate your feedback Best regards

2/10 (非常に不満)

Cheryl

出張
気になった点 : スタッフとサービス、客室の快適度
2023 年 10 月に 1 泊滞在
Behlulからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear CherylWe are sorry to hear your dissatisfaction. Could you please give us more details.Best regards Guest Relations

10/10 (非常に良い)

HALUK

2023 年 10 月に 1 泊滞在
Behlul からの返信 (投稿日 : 2023 年 11 月 22 日)
Merhaba Haluk Bey Yorumunuz için teşekkür ederiz. Tekrar görüşmek dileğiyle Saygılarımızla Grand Hyatt İstanbul