Front of property - evening/night

Reviews of Hotel Miyahira

3.5 out of 5
Hotel Miyahira
4-9, Misaki-cho, Ishigaki, Okinawa

Reviews

8.6

Excellent

Rating 10 - Excellent. 342 out of 732 reviews" "
Rating 8 - Good. 272 out of 732 reviews" "
Rating 6 - Okay. 79 out of 732 reviews" "
Rating 4 - Poor. 24 out of 732 reviews" "
Rating 2 - Terrible. 15 out of 732 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Chelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The beds were horribly uncomfortable with springs poking into our bodies. This was in ' The West Wing' which should be called ' The OLD Wing'. Although this part of the facility is very old, it has been kept very clean. The cleaning staff was top-notch! The location is great, and the pool was nice. However, the pool hours were so limited (9-17:00) so hard to use. Beds need an upgrade, & pool hours need to be extended.
Stayed 5 nights in Apr 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2024

10/10 Excellent

Tsuyako

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 3 nights in May 2023
Response from ★☆南の美ら花ホテルミヤヒラ☆★ on Jun 12, 2023
この度はご宿泊いただきまして誠にありがとうございます。お客様のまたのお帰りを心よりお待ち申し上げております。

10/10 Excellent

HIROKO

Stayed 4 nights in Jun 2022
Response from ★☆南の美ら花ホテルミヤヒラ☆★ on Jul 5, 2022
この度はホテルミヤヒラをご利用いただきまして誠にありがとうございます。 お客様のまたのお帰りをスタッフ一同心よりお待ち申し上げております。 お忙しい中、評価いただきありがとうございました。

8/10 Good

Masahiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地、値段、サービスともに満足です。レンタカーで来ましたが、駐車場代は別も利用する人だけが払えばいいと思えば合理的。繁華街に近いのは利点でもあり、夜は毎晩若者が叫んでいるという欠点。これは耳栓で解決。欲をいえばエアコンが冷房ではなくドライもできたら。ウェルカムドリンクにさんぴん茶、シークワーサー、そして泡盛!接客は若い方が一生懸命されていて好感がもてます。星の見えるコンディションなど相談にも乗ってくれました。4泊しましたが総じて素晴らしかったです。
Stayed 4 nights in Jun 2022
Response from ★☆南の美ら花ホテルミヤヒラ☆★ on Jul 2, 2022
この度はホテルミヤヒラをご利用いただきまして誠にありがとうございます。 当ホテルの立地やサービスにご満足していただき、素晴らしかったですともコメントをいただきとても嬉しく思います。 フロントスタッフにもお客様の口コミを報告したところ、とても喜んでおりました。 ぜひまた石垣島に遊びにいらしてください。 お客様のまたのお帰りをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for island hopping!
The new wing of the hotel where we stayed is very good. The public bath in the old building was not great but no big deal. Given that the hotel is next to both the bus terminal and the port, it is ideal for anyone who is focused on island hopping (we were) and for using buses to get around. If my wife and I stayed in Ishigaki again, this would be our first choice given the location and room quality.
Stayed 3 nights in Apr 2022
Response from 南の美ら花ホテルミヤヒラ on Apr 30, 2022
Thank you for staying at Hotel Miyahira. Please come to Ishigaki Island again Thank you for your comment.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Nice place. Convenient, clean, and good service.
Stayed 2 nights in Mar 2022
Response from Hotel Miyahira on Apr 18, 2022
Thank you for staying with us. We hope to seeing you again someday.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a problem and a hidden cost. Other hotels have free parking
Stayed 3 nights in Jul 2021
Response from Hotel Miyahira on Jul 30, 2021
Thank you for staying with us.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our safe haven in a typhoon
The hotel is located in a really great spot for restaurants, the ferry and the Maesto Beach. My husband and I got caught in Ishigaki with a typhoon and the hotel was ready. We barely felt it and when we needed to extend our stay, the staff was extremely helpful. Additionally, the breakfast was very good. All n all, very happy with our stay here.
Stayed 1 night in Jul 2021
Response from Hotel Miyahira on Jul 27, 2021
Thank you for staying with us and nice comment. We are very glad to hear that 2 of you had nice time in this beautiful island Ishigaki. As you mentioned, our location is one of the best for travelers who love to walk around. Most of famous restaurants are walkable. Hope, there is no typhoon coming for next time. Thank you again the lovely message which made our day. We are looking forward to seeing you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like about the hotel is the location, just front of the ferry port. Also near the center for restaurant and cafe just 5 min walk. Room very clean, front staff, shop, restaurant are nice but they need more smile. As a guest pure and beautiful smile feel more welcoming. Hope the hotel do some workshop for their staff to improve their costumers service and hospitality level so that we can have good and happy memories staying there.
Stayed 4 nights in Jun 2021
Response from Hotel Miyahira on Jun 27, 2021
Thank you for staying with us and giving amazing comment. As you mentioned, the location is one of the best in this island. We are so glad you have enjoyed your stay. And also, thank you for your advise. Welcoming our guests with 100% smiles will be our next challenge. We hope to see you someday with our growth. Thank you again for warm message which makes us happy.

10/10 Excellent

Yumi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Island hopping
The location is great to go to another islands. Most of Restaurants are walking distance.
Stayed 2 nights in Mar 2021
Response from Hotel Miyahira on Mar 25, 2021
Thank you for staying with us. As you mentioned, our hotel located just a minute away from the ferry terminal. It was glad that you seemed to have had fun. Looking forward to seeing you someday!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Amazing location, 1 minute walk to everything, the airport bus, boat terminal and city centre. Room was big and spacious and gave different environmentally friendly cleaning services. Breakfast was average and hotel restaurant staff were rude and unwelcoming.
Stayed 5 nights in Aug 2020
Response from Hotel Miyahira on Aug 27, 2020
Thank you for staying with us and compliments for the location of hotel. However, the way of welcoming by our staff was not enough to impress you. We are apologize about that. That is most important point, especially now. Thank you for giving us an opportunity to improve our services. Hope to see you someday here again.

8/10 Good

wing wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from 南の美ら花ホテル on Aug 6, 2019
この度は南の美ら花ホテルをご利用頂き誠にありがとうございます。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Reservation on Jul 9, 2019
Thank you for staying with us. We are looking foward to seeing you someday.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to access port n bus terminal. Besides, the b’fast is very good except no rice ball of sushi. I will recommend to my friends to stay at this hotel.
Stayed 3 nights in May 2019
Response from Hotel Miyahira on May 25, 2019
Thank you for choosing Hotel Miyahira! As the closest to both Ferry and Bus terminals hotel we are proud to provide the most convinient accessibility to our guests let them enjoy the Yaeyama islands trip. We are looking forward to see you again.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2018
Response from 宿泊予約 on Nov 1, 2018
この度はホテルミヤヒラへご宿泊頂きまして誠にありがとうございます。

10/10 Excellent

YN, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great surprise overall. Great hotel, great service and great location.
Stayed 2 nights in Oct 2018
Response from Reservation on Oct 26, 2018
Thank you for staying with us on your vacation. And thank you for your great and lovely comments for our service.

4/10 Poor

Kunio

Disliked: Property conditions & facilities, room comfort
Good hotel but limited parking space
Location is excellent in front of the port for travelling to many islands and for dining and shopping. Hotel has only 18 parking space, and very difficult to secure the space. Public parking space nearby was very limited. Breakfast was great with many variety of food. Floor in bathroom was about one inch high with sharp edge, which was dangerous.
Stayed 4 nights in Oct 2018
Response from Reservation on Oct 25, 2018
Thank you for staying with us and shearing your experience. First of all, we are sorry for the inconvinience of the parking space even though it is quite difficult to solve. However, it is very nice to hear that you liked the location and breakfast. We are looking forward to seeing you someday here again. Thank you

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from 宿泊予約 on Oct 26, 2018
この度はホテルミヤヒラをご予約頂き誠にありがとうございました。

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from 宿泊予約 on Oct 26, 2018
この度はホテルミヤヒラへご宿泊頂きまして誠にありがとうございます。

2/10 Terrible

Stephanie

Beware: bed bugs!
I travel a lot especially in Japan (my 8th time) and this is the worst hotel I've stayed at in Japan! I chose it because it looked nice on pictures and it was close to the port, restaurants and shops and also in the description it said free parking available. I was really disappointed because when I checked in they told me there were no parking available. I had rented a car based on it and needed the parking. There were only 12 spots available for their restaurant's clients and the whole hotel. If it was your lucky day then you'd get a spot but most probably not. There is a small onsen (hot public bath) and maybe that's why it was so hot in my room... steaming hot... I was unlucky to get one of the super old rooms... the walls were all cracked, ripped furnitures, etc... really not like the pictures. It would of passed if it was clean... but then I got bitten and found a bed bug in my cover! Ewww! I took a close up pic and showed it to the front desk but they didn't do anything! So disgusting! I never experienced this before! Just wanted to get out! Had to do laundry twice to make sure I didn't bring any back home!
Stayed 2 nights in Sep 2018
Response from Reservation on Sep 24, 2018
Thank you for staying with us and having time to commnets. Your words are so meant to us to have chance to change or make us better. First of all, we are sorry to not make your holiday great perfect. Parking lots is our big issue which we all notice, but acording to our location, to have free parking for all of guests is impossible. Then, about your room type, we again sorry about making you confortable with bugs. I have told our staff about the problem and told them too, that there are sometimes bugs in rooms because it is island. It could be a tiny one, it could be a big one. However, do not meature with your feeling if it is a big issue or not. Because it depends on guests. Thank you for using your precious time to make this comment again. We are appriciate tour kindness. Thank you

8/10 Good

Eva, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Nice hotel and very close to ferry pier
The hotel is very close to ferry pier and bus terminal, about a 2-min walk. Water pressure inside the room is quite weak, so I had to go downstairs to take a shower in the hot spring tub.
Stayed 2 nights in Sep 2018
Response from Reservation on Sep 15, 2018
Thank you for your lovely comments and staying with us. Yes, as you mentioned, our location is one of the best to do island hopping and walking around the city. About water pressure inside, we will try to figure out the way to solve. We are looking forward to seeing you.

6/10 Okay

Verified traveler

Not value for money (but great location)
The location of the hotel is excellent, a short walk to the ferry port where you can get boats to 4-5 islands in 15-50 minutes. We arrived with high expectations due to the price tag, but the hotel itself is tired and facilities are average. We stayed in a superior double, which is in the larger, and I believe newer, block. A third block appears to be under construction. We arrived on a windy evening and the old single glazed windows rattled loudly through the night against strong (but not abnormal) wind and rain. The breakfast is OK, very plentiful but quality is nothing special. Wi-fi signal is very weak. Small touches let it down. For example, you will need to pay for the bottled water in your room - for the nightly rate I'd certainly expect it to be included!
Stayed 5 nights in Aug 2018
Response from Reservation on Aug 30, 2018
Thank you for staying with us and writing the comment. The location is our strongest sales point. However, about the room, we are apolosize that it was not enough confort to make you satisfied. Wi-Fi, breakfast, and all those you have pointed out, we will try to make them improve. Again, thank you for your help and comment for giving chances to us to change. Thank you Best regard,

8/10 Good

Warren, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to city centre
Could find good restaurants within short walking distance. Very convenient to go to other islands.
Stayed 3 nights in Aug 2018
Response from Reservation on Aug 20, 2018
Thank you for your kind commnets. The strongest point is defenitely location. To do islands hoppoing is one of the best things to do in Ishigaki island. We are looking forward to seeing you.

10/10 Excellent

beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very comfortable and the staff was very accommodating. Breakfast was varied and delicious
Stayed 2 nights in Jul 2018
Response from Reservation on Aug 5, 2018
Thank you for your lovely comment and staying with us.We are looking forward to seeing you.

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for island hopping
Hotel Miyahira is located directly at Ishigakijima's ferry terminal (just across the street). If you're visiting this island then hopefully you intend to do island hopping and for this the hotel could not be in a better location. Get a flat-rate pass for the ferries adjusted to the length of your stay and use the boats to explore a different island every day. The hotel is surrounded by many restaurants/izakayas and a konbini is also close by. The taxi ride from the airport is about 3000 Yen for one way and takes ~30 minutes. The rooms were super-clean, modern and comfortable. The staff was friendly and always very helpful despite the broken English (I decided to switch to Japanese which made it easier). A huge plus I want to emphasize was the breakfast. It was a great buffet with all the sorts of food one could possible want for a Japanese breakfast. It varied a bit every day and the assortment ranged from stir-fried goya vegetables to taco rice. They also had western food, eggs and pastries. Even though not directly located at a beach I would recommend this hotel also for beach vacation. In that case a great choice would be to hop on the ferries and explore the beaches of the surrounding islands. Ps.: We shared a cab from the airport and also passed by other hotels. Only when talking about Miyahira the driver said "oh what a nice hotel" sounding a bit envious.
Stayed 5 nights in Jul 2018
Response from Reservation on Jul 31, 2018
Thank you for your lovely comments and they made our day! I would even love to use all the words as our infomation. As you mention, our hotel is one of the best location for island hopping. Ishigaki island is surrounded by small islands so everytime I visit, they take my breath away. We hope you fell in love with this island, and looking forward to seeing you someday. Thank you

8/10 Good

Emily, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the port.
Our original flight to hong kong was cancelled. No hotel is available to stay overnight in Ishigaki by all means. We went back to Miyahira Hotel. Staff made effort o arrange one room for us.
Stayed 2 nights in Jul 2018
Response from Reservation on Jul 11, 2018
Thank you for your lovely messege, it made our day today. We are very sorry for that your flight has been cancelled, however it was also nice to welcome you back to hour house. We hope to see you someday again.

8/10 Good

Ivy

Liked: Cleanliness, staff & service, room comfort
Very Bad shampoo and conditioner
Stayed 1 night in Jul 2018
Response from Reservation on Jul 11, 2018
We are sorry for our shampoo and conditioner were not your liking. It is nice to have some comments about amenities. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the new block that had opened that weekend. Beautiful well appointed rooms. Dining room was in the original and a little dated but breakfast had a large selection of bith Japanese and western food all good. The hotel is opposite the ferry port and next to the bus terminal in the city centre but it is still quiet. Lots of places to eat nearby.
Stayed 4 nights in Jun 2018
Response from Reservation on Jun 9, 2018
Thank you for your very positive comment. Yes we has just opended the new block and are glad to hear that. Our location is one of the best for who are planning to visit another islands of Yaeyama and look around in the main city. We hope you became one of the fas of ISHIGAKI and to come back someday. Thank you very much again.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2018
Response from Reservation on Jun 1, 2018
Thank you for your comment.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very central, very friendly staff and good value for money.
Stayed 2 nights in Oct 2017
Response from Hotel Miyahira on Nov 25, 2017
Thank you for your stay.

6/10 Okay

Verified traveler

Disliked: Room comfort
Just ok. Will not go back
Aircon was too weak and the room was too hot. Small room. But the price we paid was actually not cheap.
Stayed 3 nights in Oct 2017
Thank you for your stay.

10/10 Excellent

Samia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next door to ishigaki port
The hotel is in a great location by the port terminal and it was easy to use it as a base to see more of the island. The breakfast was substantial and the type of food was rotated every few days. There was a coin laundry and it cost 200yen for 30 mins. It did get busy so it's best to use it in the morning or late evening. The twin room I had didn't really have a view but light did get into the window. Next time I would stay in a different part of the island.
Stayed 5 nights in Aug 2017

8/10 Good

Jamey Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient for first time arrivals
great hotel for the price
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very pleasant stay
Very friendly staff, helpful, left my phone accidentally in a taxi during my stay but found it within 15 minutes with the help of the staff there, much appreciate it (and of course thanks to the taxi driver!) Room is clean and comfortable. Location is super convenient, very near to harbour terminal and bus terminal. Many restaurants and souvenir shops nearby. Will definitely stay again next time going to Ishigaki.
Stayed 3 nights in Jul 2017

8/10 Good

Man Wai

Liked: Cleanliness, staff & service, room comfort
Nice people
Nice people & convenient location

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good location
Nice hotel and close to pier, bus terminal and everything; but the room is tiny

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
That's a very good hotel which have a good location.

8/10 Good

Atsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離島ターミナル、バスターミナル共にすぐ近くにあり、車なしで一人で観光するには最高の立地でした。スタッフの方も親切で、ツアーデスクが館内にありタイムリーにローカル情報を入手できたのも、短期間滞在者としては有り難かったです。次回はもう少しのんびり滞在したいです。
Stayed 2 nights in May 2024

8/10 Good

makoto

Traveled with family
Liked: Staff & service
便利
Stayed 3 nights in May 2024

8/10 Good

ひとし

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

YASUHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離島ターミナル、バスターミナル、中心街すべてにアクセスが抜群によいので、目的地が決まっていてもいなくてもこの上なく便利な立地です。ホテル設備も綺麗でホテル内でも快適に過ごせました。かといって高級リゾートプライスではないので連泊できました。 スタッフは皆さん親切です。(過剰サービスはないのでちょうどよい)
Stayed 2 nights in May 2024

10/10 Excellent

takayuki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設内も綺麗で なんといっても 大浴場があるのが 魅力です
Stayed 3 nights in Apr 2024

8/10 Good

TAKAO

Traveled with partner
Liked: Cleanliness, amenities
とても良かったです。離島巡りする本拠地に最適です
Stayed 3 nights in Apr 2024

8/10 Good

かこ

Traveled with family
Liked: Staff & service, amenities
2泊お世話になりました。ホテルの目の前が港で、大浴場もありとても大満足でした。ありがとうございました。
Stayed 1 night in Apr 2024

10/10 Excellent

MAYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

yusuke

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方が親切でした。また行きたいです
Stayed 3 nights in Mar 2024

8/10 Good

Harufumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

makoto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
便利
Stayed 2 nights in Feb 2024