Isawa Onsen Vacations from ￥48,624

The cleanliness of the room wasn’t very clean there was a couple of things that didn’t settle well with us.

This apartment hotel looked pretty new or newly renovated. Our apartment was very clean. The beds were pretty comfortable. The shower was excellent with strong, even pressure. Outside of the apartment, I just wished they had an espresso machine instead of just regular coffee. It was a pretty far walk to get to a Starbucks or a coffee shop. The place is close to convenience stores and a fairly short walk to restaurants. Easy to get around Ginza area and to the train station. Though we also used Uber a few times. The front desk staff are fairly nice and courteous though they could be more enthusiastic and look more like they like their jobs. I just wish the room with an open view was available when we booked as our apartment window only had a view of the building wall next to ours. Overall, it was a pleasant stay. Would probably stay here again.

We stayed 6 nights and had an excellent experience. The hotel is well equipped with iron, washer/dryer, vacuum cleaner, and plenty of hangers and towels. The area is quiet, and although it’s a few more minutes’ walk than most hotels, we enjoyed it and will stay again. The only issue was the dryer, which didn’t work properly even after two cycles, but the room heating helped finish drying our clothes.

Room was spacious for Tokyo. Staff were so friendly and helpful. Hotel bar & restaurant was exceptional for quality and presentation. Will definitely stay here again.

I had a very enjoyable stay.