Dear Guest, Thank you for sharing your opinion about the visit to Ushuaïa Ibiza Beach Hotel. We are saddened to see that your expectations were not met and we regret that we do not have the details of your experience to investigate what may have occurred exactly. We are at your disposal if you would like to contact us directly and help you to resolve your doubts. Kind regards, Emilia, Customer Care

Dear Guest, thank you for sharing your opinion with us. We hope that next time you will enjoy the visit 100%. Do not hesitate to contact us in case of doubts or suggestions. Kindest regards, Emilia, Customer Care

Dear Guest, Thank you for your review about your visit to Ushuaïa Ibiza Beach Hotel. It is rewarding to know that you enjoyed every moment spent with us. Looking forward to meet you again! Best regards, Emilia, Customer Care

Dear Guest, we are pleased to know that you enjoyed the time at Ushuaïa Ibiza Beach Hotel. Looking forward to your next visit for more great moments. Kind regards, Emilia, Customer Care

Dear Guest, Thank you for sharing your impressions of the visit to Ushuaïa Ibiza Beach Hotel. We are pleased to know that you enjoyed the party time and the atmosphere of the Hotel. Hoping to see you back soon! Best regards, Emilia, Customer Care

Dear Guest, Thank you for your review about your visit to Ushuaïa Ibiza Beach Hotel. It is rewarding to know that you enjoyed every moment spent with us. Looking forward to meet you again! Best regards, Emilia, Customer Care

Dear Kayo, thank you for your positive feedback. We will be glad to welcome you again to repeat your Ushuaïa experience. Kind regards, Emilia, Customer Care

Dear Guest, we are pleased to know that you enjoyed the time at Ushuaïa Ibiza Beach Hotel. Looking forward to your next visit for more great moments. Kind regards, Emilia, Customer Care

Dear Guest, Thank you for your visit to Ushuaïa Ibiza Beach Hotel during your stay in Ibiza. We appreciate your opinion about the stay. We are saddened to see that your expectations were not met. Please, note, that the suggestions of our guests help us improve the service and the Hotel facilities. They are very helpful at the moment of making decisions about the improvements. Thank you once again. We hope to see you back, having the opportunity to improve your idea about the Hotel. We will do our best to provide you with the best service. Kind regards, Emilia, Customer Care

Dear Guest, Thank you for sharing your opinion about your stay at Ushuaïa Ibiza Beach Hotel. We are pleased to see that you had good holidays with us and we hope to see you back again for another pleasant stay. We will do our best to provide you with the best service, so maybe we may earn the 5th star on your next review. Best regards, Emilia, Customer Care

Dear Guest, Thank you for sharing your positive feedback about your Ushuaïa experience. We are pleased to see that you enjoyed your stay with us and had good time. Looking forward to your next visit for another great holiday in Ibiza. Best regards, Emilia, Customer Care

Dear Guest, Thank you for your positive review about your experience at Ushuaïa Ibiza Beach Hotel. We are glad to see that you enjoyed the ambience. Waiting for you for the next trip to Ibiza for another great time. Best regards, Emilia, Customer Care

Dear Guest, Thank you for choosing Ushuaïa Ibiza Beach Hotel for your stay in Ibiza. We are saddened to see that the typology of the room influenced your impression. We would like to specify that the jacuzzi are provided in the Suite rooms. This typology is also comfortable for three people as these rooms are more spacious. Hoping next time you will enjoy everything and we will earn more stars on your next review. We are at your disposal if you have any doubt in regards to the room descriptions. Do not hesitate to contact us. Best regards, Emilia, Customer Care

Dear Kana, thank you for choosing Ushuaia Ibiza Beach Hotel for your stay in Ibiza! It is rewarding to see that you enjoyed the parties, the ambience and the facilities of the Hotel! We look forward to your next stay with us for another amazing experience at Ushuaia Ibiza Beach Hotel! Warm regards, Hospitality Manager

Dear guest, thank you for choosing Ushuaia Ibiza Beach Hotel for your stay in Ibiza! We are glad to see that you enjoyed every aspect of the Hotel. We feel very proud about your comments dedicated to our Restaurants. Breakfasts and dinners are constantly being revised to provide our guests with an even better quality and choice every time. We are thrilled to hear that you enjoyed the ambience and concerts, more shows are ready to surprise you this season. We hope to see you back at the Ushuaia Ibiza Beach Hotel when you return to Ibiza. Warm Regards, Hospitality Manager

Dear Chad,Thank you for your feedback.We apologize for any inconvenience or frustration this may have caused. We strive to provide a welcoming and accommodating environment for all our guests and their visitors, and we regret that your experience fell short of this standard.We appreciate your understanding and hope to have the opportunity to welcome you again in the future.Kind regards,Rachele Bertolazzi

Dear Kimberley,Thank you so much for your wonderful review!We're thrilled to hear that you had an amazing experience with us. Your satisfaction is our top priority, and it’s great to know that we met your expectations.We look forward to welcoming you back for another fantastic stay!Kind regards,Rachele Bertolazzi

Lieber Sabrina,herzlichen Dank für Ihre ausführliche Rückmeldung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt in unseren Tower-Zimmern genossen haben und sowohl die Sauberkeit, die Atmosphäre als auch die Sicherheit und den freundlichen Service zu schätzen wussten. Es ist wunderbar zu hören, dass unser Team Ihnen bei Ihren Anliegen unterstützend zur Seite stand.Wir bedauern, dass Ihr Erlebnis in den Zimmern auf dem Festivalgelände nicht Ihren Erwartungen entsprach. Ihr Feedback ist uns sehr wichtig und hilft uns, unsere Leistungen weiter zu verbessern.Wir freuen uns, dass Sie tolle Erinnerungen mitnehmen und den Tower jederzeit wieder besuchen und weiterempfehlen würden. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Rachele Bertolazzi

Dear Gordon,Thank you very much for your excellent review!We can't wait to have you back again!Best regards,Rachele Bertolazzi

Dear Payam,Thank you for your incredible feedback! We hope we will see you soon back at Ushuaïa Ibiza Beach Hotel.Kind regards,Rachele Bertolazzi

Dear Melanie,Thank you for your amazing review!We hope to welcome you back soon!Kind regards,Rachele Bertolazzi

Estimado Emmanuel,Lamentamos sinceramente que su experiencia con nosotros no haya sido satisfactoria y que no haya quedado completamente complacido durante su estancia. Valoramos enormemente su opinión, ya que nos ayuda a identificar áreas de mejora en nuestros servicios.Nos gustaría comprender mejor los aspectos de su estancia que no cumplieron sus expectativas y resolver cualquier problema que haya experimentado. Si está dispuesto a compartir más detalles sobre su experiencia con nosotros, estaremos encantados de escucharle y hacer todo lo posible para rectificar la situación.Esperamos tener de la oportunidad de brindarle un servicio de alta calidad en su próxima visita.Gracias por tomarse el tiempo de dejarnos su valoración.Atentamente,

Dear Michele, thank you for this excellent review! We are really happy to know that your experience with us was up to your expectations and beyond. We hope to see you soon, regards from Ibiza!

Thank you for your review of Ushuaïa. We are thrilled that you had a fantastic stay and appreciated the exceptional service provided by our staff. At Ushuaïa Ibiza Beach Hotel, we strive to exceed expectations and provide a high-class experience for all our guests. From the moment you arrive, we focus on every detail to ensure your stay is enjoyable. We value your recommendation and look forward to welcoming you back for another memorable visit.

Cher M. Danilo,Je vous remercie d'avoir partagé votre avis sur votre expérience ici. Je suis ravi de savoir que vous avez passé un bon moment et que notre établissement a répondu à vos attentes pour faire la fête. Si vous avez d'autres commentaires ou des suggestions, n'hésitez pas à les partager. Nous espérons vous revoir bientôt à Ibiza.Cordialement,Belén RodríguezOnline Reputation Senior Advisor

Dear Paul,Thank you for your kind words about our excellent hotel and the fantastic live DJ shows. We're thrilled to hear that you had a great time, and we appreciate your intention to book with us again. Your support and positive feedback are greatly valued, and we look forward to welcoming you back for another memorable experience.If you have any specific preferences or requests for your next booking, please feel free to let us know, and we'll be more than happy to assist you.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Estimado Daniel,¡Gracias por tu excelente comentario! Estamos encantados de saber que tu experiencia fue de tu agrado. Siempre estamos aquí para proporcionarte un servicio excepcional y esperamos tener el placer de recibirte nuevamente en Ushuaïa Ibiza Beach Hotel en el futuro.Si tienes alguna pregunta o necesitas asistencia adicional, no dudes en ponerte en contacto con nosotros. ¡Esperamos verte de nuevo pronto!Saludos cordiales,Belén RodríguezOnline Reputation Senior Advisor

Dear Syed,We are delighted to hear that you enjoyed the theme, ambiance, and location of our property by the beach. Your positive feedback is greatly appreciated, and we are pleased to know that these aspects contributed to your overall experience.At Ushuaïa Ibiza Beach Hotel, we aim to provide a unique and enjoyable atmosphere for our guests, and we are glad to know that we succeeded during your visit.Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another wonderful experience in the future.Warm regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Christopher,Thank you so much for choosing us for your stay in Ibiza and for reviewing your stay. Looking forward to welcome you very soon!

Dear Fernando,Thank you for sharing your feedback with us. We apologize for any inconveniences you may have experienced during your stay.We take all guest feedback seriously and will review the points you've mentioned to see how we can improve our services and guest experience. We understand that Ibiza can be a lively destination, and some noise is to be expected, but we aim to ensure all our guests have a comfortable stay.We appreciate your input, and we hope you will consider giving us another chance in the future to provide a more enjoyable experience.If you have any further concerns or suggestions, please don't hesitate to reach out.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Peter,Thank you for your feedback! We are delighted to see that you have enjoyed so much our worldwide known music events with the best DJs. We cannot wait to have you back at Ushuaïa Ibiza Beach Hotel.Belén RodríguezOnline Reputation Senior Advisor

Dear Jayesh,Thank you so much for your excellent review! We definitely are the hotel that changed the island for good and that has the best vibes. We are glad you have enjoyed them so much. We are looking forward seeing you next time! Best regards,Belén RodríguezOnline Reputation Senior Advisor

Thank you so much for your excellent review! We definitely are the hotel that changed the island for good and that has the best vibes. We are glad you have enjoyed them so much. We are looking forward seeing you next time! Best regards,

Thanks for your review. We are saddened to find that your expectations were not meet. Please inform us how we can better assist your experience for the future.

Dear Mareesa,I'm delighted to hear that your stay was perfect! We strive to provide exceptional experiences for our guests, and it's wonderful to know that you had such a positive experience. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back for another outstanding stay.Belén RodríguezOnline Reputation Senior Advisor

Estimado Fernando,Lamento profundamente escuchar que tu experiencia en Ushuaïa Ibiza Beach Hotel no cumplió con tus expectativas y que te sentiste decepcionado por los cobros extras y el servicio que recibiste. Tu retroalimentación es fundamental para nosotros, y tomamos tus comentarios muy en serio.Entiendo tu preocupación con respecto a los cargos adicionales, y es importante que nuestros huéspedes se sientan informados y cómodos con los costos asociados a su estadía. Apreciamos tus comentarios sobre esto y los tendremos en cuenta para revisar nuestras políticas de tarifas y cargos adicionales.La calidad del servicio es una de nuestras principales prioridades, y lamento sinceramente que hayas sentido que el servicio que recibiste no estuvo a la altura de tus expectativas. Tomaremos tus comentarios en consideración para mejorar nuestros estándares de servicio y la experiencia general de nuestros huéspedes.Esperamos que reconsideres la posibilidad de hospedarte con nosotros en el futuro y que nos des otra oportunidad para brindarte una experiencia más satisfactoria. Si decides hacerlo, no dudes en contactarme directamente, y estaré encantado de asistirte personalmente para garantizar una estadía más agradable.Una vez más, lamento las molestias que experimentaste durante tu estancia y agradezco tus comentarios.Atentamente,Belén RodríguezOnline Reputation Senior Advisor

Dear Guest,I want to sincerely apologize for the numerous issues you encountered during your stay at Ushuaïa Ibiza Beach Hotel. Your feedback is deeply concerning, and it's disheartening to hear about the problems with the room and the electronics.The maintenance issue with the shower and the inconvenience it caused is not up to our standards, and I'm sorry that it was not resolved adequately during your stay. I will address this with our maintenance team to ensure such problems are handled more effectively in the future.Regarding the charge, we take these matters seriously, and upon receiving your complaint, we thoroughly investigated the issue. Our records indicate that the consumables in question were indeed consumed during your stay, as per our inventory management system. We understand that you claim not to have used them, but based on our internal procedures and checks, the charges were accurate.I appreciate your feedback, and I'm sorry that your experience with us was marred by these issues. We hope you will reconsider and give us another opportunity to provide you with a much-improved experience during your future visits to Ibiza.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Kieran,Thank you so much for your review. We are very happy to see that your experience exceeded your expectations. We would absolutely love to welcome you back at Ushuaïa Ibiza Beach Hotel! Belén RodríguezOnline Reputation Senior Advisor

Dear Kieron,Thank you so much for your review. We are very happy to hear that your experience was up to your expectations. We hope to see you back very soon! Belén RodríguezOnline Reputation Senior Advisor

Dear Mette,Thank you so much for rating your stay. Please inform us how can we better assist you in the future. Kind regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Lauren,Thank you for sharing your feedback regarding your recent stay at Ushuaïa Ibiza Beach Hotel. We are pleased to hear that you had a great time and enjoyed the check-in experience as well as the atmosphere of our hotel, which is known for its vibrant music and parties.However, we sincerely apologize for the lapses in service you encountered during your stay. Your comments regarding difficulties in getting service at the pool, limited seating, and delayed room cleaning are concerning, and we take these issues seriously. Rest assured that we will address these matters with our team to ensure improvements are made.We understand that you were primarily here for the music and party experience, but we do aim to provide excellent service to all our guests, and we regret that we fell short of your expectations in this regard.We truly value your feedback as it helps us to enhance the guest experience, and we hope to have the opportunity to welcome you back in the future, delivering a more seamless and enjoyable stay.Thank you for choosing Ushuaïa Ibiza Beach Hotel.Warm regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Kathleen,Thank you so much for rating your stay. Please inform us how can we better assist you in the future. Kind regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Antonio,Thank you so much for your review and the picture shared. We are very happy to hear that your experience was up to your expectations. We hope to see you back very soon! Belén RodríguezOnline Reputation Senior Advisor

Dear Nihad,Thank you for your feedback! We are delighted to see that you have enjoyed so much our worldwide known music events with the best DJs. We cannot wait to have you back at Ushuaïa Ibiza Beach Hotel.Belén RodríguezOnline Reputation Senior Advisor