2 outdoor pools, free cabanas, pool umbrellas

Reviews of OKU Ibiza

5 out of 5
OKU Ibiza
Carrer Portixol, 2, Cala Gracio, Sant Antoni de Portmany, Ibiza

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 175 reviews" "
Rating 8 - Good. 26 out of 175 reviews" "
Rating 6 - Okay. 12 out of 175 reviews" "
Rating 4 - Poor. 5 out of 175 reviews" "
Rating 2 - Terrible. 5 out of 175 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 4 nights in May 2024
Response from Guest Experience Team on May 22, 2024
Dear Daniel,Thank you for sharing your lovely feedback following your recent stay with us.We are delighted to know that your expectations were exceeded and hope to have the pleasure of welcoming you back again soon!Best wishes,

10/10 Excellent

Navjot

Stayed 3 nights in Oct 2023
Response from Guest Experience Team on Nov 9, 2023
Dear Navjot, We really appreciate you taking the time to share your rating with us!We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back soon.Best wishes,

10/10 Excellent

liron

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve ever stayed in, in my life!!! First class all the way!
Stayed 5 nights in Oct 2023
Response from Guest Experience Team. on Oct 8, 2023
Dear Liron, We really appreciate you taking the time to share your rating with us!We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back soon.Best wishes,Guest Experience Team

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Staff and service was excellent.
Stayed 7 nights in Sep 2023
Response from Guest Experience Team on Oct 5, 2023
Dear Amber, Thank you for sharing your lovely feedback following your recent stay in OKU Ibiza. We are delighted to read that you had such an excellent time in our hotel, highlighting our entire team who delivered a memorable and unique experience.Thank you for the strong recommendation, we are looking forward to your next visit!Best regards,Guest Experience Team

10/10 Excellent

Robneith

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was beautiful. The grounds were kept up. The rooms were very nice. I would definitely stay again.
Stayed 4 nights in Sep 2023
Response from Guest Experience Team on Oct 5, 2023
Dear Robneith,We really appreciate you taking the time to share your rating with us!We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back soon.Best wishes,Guest Experience Team

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Guest Experience Team. on Oct 1, 2023
Dear Steven, Thank you for taking the time to share a review following your recent stay with us. We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon.Warm regards,Guest Experience Team

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Guest Experience Team. on Sep 29, 2023
Dear Sue, We really appreciate you taking the time to share your rating with us!We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back soon.Best wishes,Guest Experience Team

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault any aspect of OKU at all. The rooms are immaculate, the staff are vibrant, attentive and friendly. The dining options are all exquisite. We can’t wait to stay again!
Stayed 4 nights in Sep 2023
Response from Guest Experience Team on Sep 25, 2023
Dear Timothy, We really appreciate you taking the time to share your rating with us!We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back soon.Best wishes,Guest Experience Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel and amenities. If we ever go back to a Ibiza we will stay here again!
Stayed 3 nights in Sep 2023
Response from Guest Experience Team on Nov 9, 2023
Dear David,Thank you so much for your excellent review. We are truly thrilled to read your praise for our hotel and service.It warms our hearts to know that your stay was beyond your expectations, from the rooms to the service and overall atmosphere.We eagerly look forward to your return next season and can't wait to welcome you back for another exceptional experience.Best wishes,

10/10 Excellent

Damola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at this hotel and it did not miss. I had an amazing time and luckily got upgraded to a junior suite! Only thing I would wish is that they work on the mould infestation in the corners in the showers (and rooms also I guess). Overall superb experience and the spa is great!
Stayed 3 nights in Sep 2023
Response from Guest Experience Team on Sep 17, 2023
Dear Ms. Damola, We truly appreciate your feedback regarding your recent stay with us. We sincerely apologize for the shower issues. Your understanding is greatly appreciated, we will take your comments into consideration for future improvements. We are pleased to see that overall, you had a pleasant stay and we hope to have the pleasure of welcoming you back again soon to provide you with a flawless experience.Best wishes,Guest Experience Team

10/10 Excellent

Robert John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb stay- excellent facilities !
Stayed 4 nights in Sep 2023
Response from Guest Experience Team. on Sep 10, 2023
Dear Mr. John, Thank you so much for having taken the time to share this wonderful review following your recent stay with us.We are delighted to see you had such a fabulous experience and hope to have the pleasure of welcoming you back again soon. Best wishes,

6/10 Okay

Quintessa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Reception/overall staff are very slow and could use more training on the overall efficiency of the hotel. The breakfast is one of the best, be aware of bees on the patio. The stay price is inflated for what you actually get, the gym is beautiful but doesn't have real standard equipment..everything’s just design orientated. Instead, I highly recommend doing their yoga/hiking/morning rise/sound bath classes(they’re free and really nice). Don't get the burger for lunch, food is pretty expensive and underwhelming. Location is solid, a nice walk to the town along the water. Overall not bad, you’ll enjoy it and its probably better than most in the area.
Response from Guest Experience Team on Sep 5, 2023
Dear Quintessa,Thank you for sharing your thoughts about your recent stay with us. We deeply regret that your experience at our hotel did not meet your expectations at certain points. It is always our aim to provide our guests with a pleasant and comfortable environment during their stay.It is great to read that you enjoyed our breakfast and the complimentary classes we offer. Your positive feedback on these aspects is much appreciated.We are also pleased to know that you found our location convenient and enjoyed your overall stay. We will take all your comments into consideration for future improvements, and we hope you'll give us another chance to exceed your expectations on a future visit. Warmest regards, Guest Experience Team

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Marvelous
Stayed 5 nights in Aug 2023
Response from Guest Experience Team on Sep 3, 2023
Dear Ms. Mara, Thank you for taking the time to share a review following your recent stay with us. We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon.Warm regards,Guest Experience Team

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities
Very average - for a top rated hotel
Over priced. friendly staff. Overly small rooms, average bed. Ridiculous small WC. Food was actually decent but you certainly pay up for it But what do you expect in Ibiza!
Stayed 3 nights in Aug 2023
Response from Guest Experience Team on Sep 5, 2023
Dear Stephen,We appreciate you taking the time to share your feedback about your recent stay with us and deeply regret that your experience at our hotel did not meet your expectations. It is always our aim to provide our guests with a pleasant and comfortable environment during their stay.We wish to extend our sincere apologies for any inconvenience this may have caused. We encourage you to communicate directly with us in any future situations should any issues or concerns arise during your stay, as none of our team members were aware of your dissatisfaction until we received your feedback on this platform. We are committed to providing solutions and ensuring that every guest has a pleasant and memorable experience at our hotel.We are pleased to learn that you found positive aspects during your stay, such as interactions with our friendly team and the quality of our cuisine. We will share all of your comments with the intention of ongoing improvement. Thank you for your collaboration.All the best, Guest Experience Team

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
OKU Ibiza was the best hotel we’ve ever stayed at. We will tell all our friends and family about the level of service, cleanliness, and overall 10/10 vibe from you guys! You guys made our trip!
Stayed 2 nights in Aug 2023
Response from Guest Experience Team on Aug 24, 2023
Dear Jacob,Thank you for sharing your lovely feedback following your recent stay with us.We are elated to know that your expectations were exceeded and hope to have the pleasure of welcoming you back again soon!Best wishes,Guest Experience Team

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Guest Experience Team on Aug 22, 2023
Dear guest,We appreciate you taking the time to share your rating with us.We're eager to understand the reasons behind your rating and the aspects that didn't meet your expectations during your stay. Your insights are valuable, and we kindly invite you to reach out and share more details with us. Thank you again for your feedback and we hope you'll give us another chance to exceed your expectations on a future visit. Best regards,

6/10 Okay

Esosa

Traveled with family
Liked: Staff & service, amenities
You could hear alot of noise from the room
Stayed 4 nights in Aug 2023
Response from Guest Experience Team on Aug 17, 2023
Dear Ms. Akpata, We appreciate your feedback and sincerely regret the inconvenience you experienced regarding the noise. We hope you were able to enjoy the rest of your stay in a pleasant and satisfactory manner. Best regards, Guest Experience Team.

6/10 Okay

Esosa

Traveled with family
Liked: Staff & service
Alot of the rooms have little to no view, and there is alot of external noise in the rooms but the staff are very helpful and friendly.
Stayed 4 nights in Aug 2023
Response from Guest Experience Department on Aug 15, 2023
Dear Esosa,Thank you for having taken the time to share a review following your recent stay with us. We are pleased to see that in spite of your concerns regarding the room and the noise, your lasting impression remains a positive one. We do also hope to welcome you back again soon. Kind regards,Guest Experience Department.

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Guest Experience Team on Aug 4, 2023
Dear Gabrielle,We are pleased to see that our services and facilitates meet your expectations. Your satisfaction is our top priority, and we're glad that we could provide you with a memorable experience. We will be more than happy to welcome you back soon!Best Regards,Guest Experience Team.

8/10 Good

Maude

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/à
Stayed 8 nights in Jul 2023
Response from Guest Experience Team on Jul 31, 2023
Dear Ms Maude,We sincerely appreciate your review and comments about your recent stay at our hotel. Your feedback is extremely valuable to us, as it helps us to improve and provide even more rewarding experiences for our guests.We are glad that, overall, you had a positive experience with us. We thank you again for your feedback and hope to have another opportunity to welcome you to our hotel in the future, providing you with an experience worthy of a 5/5 rating.If you have any additional questions or requests, please do not hesitate to contact us, we will be happy to assist you.Thank you for choosing us as your destination and for your valuable feedback.Yours sincerely,Guest Experience Team

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, staff were friendly and welcoming and hotel and amenities were great. 2 downside’s were that the pool playlist, before / after the DJ was repeated once if not two to three times and the prices were incredibly high (for 1 person over 5 days it was over half the hotel stay costs)
Stayed 5 nights in Jul 2023
Response from Guest Experience Department on Jul 29, 2023
Dear Philippa, thank you for your review! We are very happy to hear that you had a good experience at Oku Ibiza. We're sorry to know that your experience also had some downsides. We value your feedback, so please do not hesitate to contact us if you have any comments to share; we will use them to keep improving our service. We hope to have the opportunity to welcome you back soon and provide a better experience.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , amazing location and the staff was very friendly and helpful!
Stayed 2 nights in Jul 2023
Response from Guest Experience Team on Jul 22, 2023
Dear Natasha,Thank you so much for taking the time to share your experience! We are thrilled to hear that you found our hotel beautiful and enjoyed the amazing location. Our team takes great pride in providing exceptional service, and we are delighted that you found our staff friendly and helpful.We believe that creating a welcoming and pleasant atmosphere is essential in ensuring our guests have a memorable stay. Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Not h
Amazing place with outstanding service, food and amenities.
Stayed 1 night in Jul 2023
Response from Guest Experience Team on Jul 15, 2023
Dear Mr. Steven, Thank you for sharing your lovely feedback following your recent visit in OKU Ibiza We are delighted to read that you had such an excellent time in our hotel, highlighting our entire team who clearly delivered a memorable and unique experience.We look forward to welcoming you back again soon. Warm Regards, Guest Experience Team

10/10 Excellent

Vlada

Traveled with group
Liked: Staff & service, property conditions & facilities
We loved our stay! Definitely worth it, great service!
Stayed 1 night in Jul 2023
Response from Guest Experience Team on Jul 11, 2023
Dear Vlada, Thank you for your review! We are thrilled to hear that you loved your stay at Oku Ibiza. We strive to provide excellent service and it's great to know that we met your expectations. We appreciate your feedback and hope to welcome you back soon for another wonderful experience!

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Superb. Friendly attentive staff, great facilities, well organized. Lovely
Stayed 3 nights in May 2023
Response from Guest Experience Team on Jun 30, 2023
Dear Freddie,We are really grateful and appreciate you taking the time to share your rating with us. We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon.Warm regards,

10/10 Excellent

LIANNA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property & the service is truly 5 stars!
Stayed 2 nights in May 2023
Response from Guest Experience Team on Jun 30, 2023
Dear Lianna,We are really grateful and appreciate you taking the time to share your rating with us. We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon.Warm regards,

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and well set up. Very attentive staff and easy to get taxis to other parts of the island too…also just great to stay at the hotel and enjoy the food, drink, spa and music!
Stayed 3 nights in May 2023
Response from Guest Experience Team on Jun 30, 2023
Dear Matthew,We are really grateful and appreciate you taking the time to share your rating with us. We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon.Warm regards,

10/10 Excellent

Sian

Stayed 4 nights in May 2023
Response from Guest Experience Team on Jun 30, 2023
Dear Sian,Thank you for taking the time to share a review following your recent stay with us. We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon.Best regards,

10/10 Excellent

Emma

Stayed 3 nights in May 2023
Response from Guest Experience Team on Jun 30, 2023
Dear Emma,Thank you for taking the time to share a review following your recent stay with us. We are pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon.Warm regards!

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The OKU is an amazing hotel. Get the breakfast included! Restaurant didn’t have the greatest service for the price. Great pool vibe for afternoons and has a small hotel feel. Concierge is very helpful and valet will have your car ready in a moments notice.
Stayed 8 nights in Apr 2023
Response from Guest Experience Team on Jun 30, 2023
Dear Jordan,Thank you very much for taking the time to share a review after your last stay with us. We are pleased to see that you had a pleasant experience and look forward to welcoming you back again soon.Best regards,

10/10 Excellent

izzat

Stayed 2 nights in Apr 2023
Response from Reservations Department on May 4, 2023
Dear Izzat Jaff,We are delighted to read you had a nice stay with us.We look forward to welcome you back to OKU Ibiza.Kind regards,Reservations department

10/10 Excellent

Daniela

Stayed 2 nights in Sep 2022

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

Frederic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a BEAUTIFUL Hotel . Very stylish and well though of from the décor to the staff multiple uniforms. The 50 meter olympic pool is absolutely fantastic for swimmers. the live djs every day are a dream and so is the breakfast in the morning The beds around the pool are amasing. The food and drink options is fantastic and delicious. You must rent a car to get in and out of the hotel because taxis can be pricy and you have to wait. but the drive is easy and the roads beautiful. The staff make your stay feel even more special. I would go back anytime.
Stayed 6 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Great hotel. Would highly recommend.
Stayed 5 nights in Sep 2022

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adult pool was excellent, DJ plays from 2pm every day. Great atmosphere in the hotel and very well presented!
Stayed 5 nights in Sep 2022

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great hotel
Stayed 2 nights in Sep 2022

10/10 Excellent

Benjamin Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Food and service was excellent!
Stayed 3 nights in Aug 2022

8/10 Good

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

aman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oku is an amazing resort, super clean, boujie, brand new and fun . Highly recommend anyone looking for a vibey spot in ibiza on vacation looking to relax and unwind. Amazing poolside service, bar, cabanas to lounge and lovely restaurant.
Stayed 1 night in Aug 2022

2/10 Terrible

Kayla

Stayed 3 nights in Aug 2022

8/10 Good

Natasha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
OKU was great overall & I would definitely stay there again- in Ibiza. We had a swim up terrace room & highly recommend that room category as it gives you some privacy & a peaceful pool spot to chill out. Location is ok but you need to hire a car or be prepared to spend a lot on taxis to get to where all the decent restaurants are in Ibiza. I would still stay here at Oku vs Ibiza town hotels- as prefer the extra space and pools that the hotels in Ibiza town don’t have. The restaurant in Oku is ok, the lunch menu/ room service is nice but way too limited for such a large hotel. Think the prices of all food and drink in the hotel is too inflated. We ate out in Ibiza town most nights (30-40€ taxi each way) Breakfast at the hotel is included and is a very good buffet. Air con in room could have been better and also the gym looks amazing but I personally would have preferred a gym that is more functional and usable. Overall a great hotel with a good concept but lacks a few things that one would hope to experience from a 5 star hotel, including some of the staffs attitudes.
Stayed 7 nights in Aug 2022

10/10 Excellent

Mohamed, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Im differently coming back again.
Stayed 7 nights in Aug 2022

10/10 Excellent

cristina Shin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is pretty far from the airport and the party scene, but this hotel is very quiet and calm which I lived after a night out. Very clean, neat and simple. Loved the service, pool is perfect, theres 2, one for adults and kids and the big one for adults.
Stayed 5 nights in Aug 2022

4/10 Poor

L

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
No separation between bathroom and room, very weird. There were very loud guests below us and when we called the desk saying they were blasting music and screaming at 7am the front desk said there was nothing they could do. We stayed in this area specifically for peace and quiet and we were woken up multiple timez
Stayed 4 nights in Jul 2022

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Class
Amazing location, great service and outstanding food.
Stayed 4 nights in Jul 2022

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you're looking for a luxury stay near Sant Antoni, OKU is a great option. Two buildings - one surrounding the family pool (and contains the main lobby), and the other surrounding the adult only pool which tends to have louder music. One area of improvement: soundproofing the rooms a bit better against street noise and hallway noise. I think people will understand perhaps some music played from the pools but it's not great to hear street noise or noise from hallways.
Stayed 3 nights in Aug 2022

8/10 Good

Curtis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with friendly and attentive staff and amazing food at the restaurant.
Stayed 1 night in Aug 2022

10/10 Excellent

Diosvaldo

Stayed 2 nights in Jul 2022