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ラディソン ハイデラバード ハイテック シティの口コミ

4.5 out of 5
ラディソン ハイデラバード ハイテック シティ
Gachibowli, Miyapur Road, Hyderabad, Andhra Pradesh

口コミ

7.4

良い

評価 10 - 183 件の口コミ中 62 件が非常に良い" "
評価 8 - 183 件の口コミ中 50 件が良い" "
評価 6 - 183 件の口コミ中 33 件が普通" "
評価 4 - 183 件の口コミ中 16 件が不満" "
評価 2 - 183 件の口コミ中 22 件が非常に不満" "

7.8/10

清潔度

7.8/10

スタッフとサービス

6.8/10

設備とサービス

7.6/10

施設のコンディションと設備

6.4/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 11 月に 2 泊滞在

6/10 (普通)

Rajkiran

出張
良かった点 : スタッフとサービス、設備とサービス
The hotel is old
2024 年 5 月に 1 泊滞在
Sanjay Kumar Ramanandからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Sanjay Kumar RamanandGeneral Manager

6/10 (普通)

hari

出張
気になった点 : 設備とサービス
not upto the standard
2024 年 4 月に 1 泊滞在
Sanjay Kumar Ramanandからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Sanjay Kumar RamanandGeneral Manager

8/10 (良い)

Veerabhadra Rao

2024 年 4 月に 3 泊滞在
Sanjay Kumar Ramanandからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Sanjay Kumar RamanandGeneral Manager

6/10 (普通)

Hari、San Jose

良かった点 : スタッフとサービス
The cleanliness of the rooms and hallway is sub par
2023 年 12 月に 2 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

6/10 (普通)

Ramin

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
I had booked a premium room with 2 twin beds. They gave us one with a king bed and it was frankly horrible. On enquiring, they had given our room away even though I booked it 21 days in advance. They tried to compensate they gave us a separate mattress which led to bad back for my friend. The washrooms were old and the bathroom door wouldn’t lock. The TV and internet didn’t. The technician couldn’t fix the internet and they gave us another UN/ pass. They couldn’t give a second key since system was down. They upgraded us to a premium room the next day and room was much better. They also gave us a complimentary supper. Breakfast was average but dinner was good. Though they tried really hard to make our stay pleasant after the first night, the hotel is in a really very bad condition even for the premium floors.
2024 年 1 月に 3 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

8/10 (良い)

Barsa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location, good room, very good staff
Great location. Close to hospitals, corporate offices. Lots of eateries and shops near by. Sharath City mall 1km away. Good size, comfortable room. Housekeeping team very helpful. All staff were polite and helpful. Food from room service average. Breakfast buffet wasn't included. Decent spread. Sheets clean, comfy beds, towels had light staining. Pool was average, pool side not very inviting. Gym looked decent; didn't use it.
2024 年 1 月に 3 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 (非常に良い)

Yadhu

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

2/10 (非常に不満)

Mahender

出張
気になった点 : 清潔度、施設のコンディションと設備
The property is in bad condition. Needs a complete uplift. Not a Radisson quality hotel.
2023 年 12 月に 2 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 (非常に良い)

RAMACHANDRA

2023 年 12 月に 1 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

8/10 (良い)

Natasha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is beautiful and check in was so smooth. The room was great, the sheets were clean, and it had a great view. But the room smelled of stale cigarettes, the carpet probably could probably use shampooing to get rid of the smell, easy fix and it would be absolutely perfect!!
Inayat Panasopkarからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

4/10 (不満)

Krishna

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
While the service is great, location is good as well - the rooms are dated and carpet has mold, water in the bathroom showers doesnt drain and towels given are super old! They need to replace carpets at a minimum..
2023 年 11 月に 5 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

2/10 (非常に不満)

John

出張
気になった点 : 清潔度、施設のコンディションと設備
Der.var ikke så meget jeg kunne lide, det er ikke blevet gjort ordentligt rent i flere år. Værelserne er nedslidte og mug i brusenichen
2023 年 11 月に 2 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 (非常に良い)

SUMONA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good.
2023 年 10 月に 2 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 (非常に良い)

Sanjeev

2023 年 10 月に 1 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

2/10 (非常に不満)

Radhika

気になった点 : 清潔度、施設のコンディションと設備
Cleanliness
2023 年 8 月に 4 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

2/10 (非常に不満)

Naveen kumar

気になった点 : 施設のコンディションと設備
Even the restrooms are not clean
2023 年 10 月に 1 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2023 年 10 月 6 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

6/10 (普通)

Venkata

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Internet was not working in my room. I called the front desk almost 4-5 times and even went to the desk to complain about the WiFi. They said they will send someone to check but no one ever came to check this.
2023 年 9 月に 2 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

8/10 (良い)

Sukhdev

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear Guest,Greetings!!We very much appreciate your comments regarding your experience at Radisson Hyderabad Hitec CityIt is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

6/10 (普通)

Amit

気になった点 : 施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
No good service
Bathroom drain was plugged. Found out when i took a shower. Entire bathroom flooded. Room service should check this everyday. Refrigerator was not working. I had eye drops which needed to be kept refrigerated. Needless to say, the eye drops had to be discarded. They changed the refrigerator after 24 hours of my complain. I would not stay in this hotel again.
2023 年 9 月に 3 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Guest,Greetings!! Thank you for taking the time to tell us about your experience at the Radisson Hyderabad Hitec City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 (非常に良い)

JAY

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
NICE
EXCELLENT
2023 年 8 月に 1 泊滞在
Siva Kalyan Kumar Akulaからの返信 (投稿日 : 2023 年 8 月 19 日)
Dear Guest,Greetings from Radisson Hitech City Hyderabad !!!Thank You for a heartwarming review, I am truly delighted that you enjoyed our service experience and that our team ensured you were well taken care of. Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Regards,Siva Kalyan Kumar AkulaDeputy Front Office Manager Radisson Hitech City Hyderabad

2/10 (非常に不満)

HAREESH

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff refused my guest's entry because we weren't married. We asked for an explanation many times, but the staff kept repeating their stand without giving any reasonable justification. This left us feeling targeted and helpless. The situation worsened when the security manager, started acting unprofessionally. Instead of helping to calm the situation, he was intimidating and made us feel even more uncomfortable. We asked him to show us any rule that denies entry to guests based on marital status, provided they are adults and have valid IDs. However, he didn't answer our questions. Adding to this situation is the twist in the narrative from your security manager and staff. They now allege that my guest was seeking to enter the hotel without providing proof of identification, which is entirely false. At no point during our interaction did they request identification, a fact that further demonstrates the unjustified nature of their actions? To add insult to injury, the security manager tried to grab my phone without my permission when I tried to document what was happening. His actions were threatening and he failed to create a safe environment for guests. Feeling unsafe and frustrated, I decided to pack my belongings and leave your hotel. However, I managed to record some parts of this unpleasant interaction and I can provide this evidence if needed, before deciding to share this experience on social media.
2023 年 6 月に 1 泊滞在
Kalyan からの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Guest,Greetings from Radisson Hitec City Hyderabad and Thank You for a heartwarming review.I am truly delighted that you enjoyed our service experience and that our team ensured you were well taken care of.Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Stay Safe & Stay Healthy!Regards,Siva Kalyan Kumar Akula Deputy Front Office Manager Radisson Hitech City - Hyderabad- T.N .

6/10 (普通)

Srini

2023 年 6 月に 1 泊滞在
Kalyanからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Guest,Greetings from Radisson Hitec City Hyderabad and Thank You for a heartwarming review.I am truly delighted that you enjoyed our service experience and that our team ensured you were well taken care of.Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Stay Safe & Stay Healthy!Regards,Siva Kalyan Kumar Akula Deputy Front Office Manager Radisson Hitech City - Hyderabad- T.N .

6/10 (普通)

Srini

気になった点 : 清潔度、施設のコンディションと設備
Rr
2023 年 6 月に 1 泊滞在
Kalyanからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Guest,Greetings from Radisson Hitec City Hyderabad and Thank You for a heartwarming review.I am truly delighted that you enjoyed our service experience and that our team ensured you were well taken care of.Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Stay Safe & Stay Healthy!Regards,Siva Kalyan Kumar Akula Deputy Front Office Manager Radisson Hitech City - Hyderabad- T.N .

6/10 (普通)

Srini

気になった点 : 清潔度、施設のコンディションと設備
Room cleaning process is worst and using the towel for floor cleaning
2023 年 5 月に 1 泊滞在
Kalyanからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Guest,Greetings from Radisson Hitec City Hyderabad and Thank You for a heartwarming review.I am truly delighted that you enjoyed our service experience and that our team ensured you were well taken care of.Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Stay Safe & Stay Healthy!Regards,Siva Kalyan Kumar Akula Deputy Front Office Manager Radisson Hitech City - Hyderabad- T.N .

2/10 (非常に不満)

Rama

2023 年 2 月に 2 泊滞在
Siva Kalyan Kumar Akulaからの返信 (投稿日 : 2023 年 7 月 2 日)
Dear Guest,Greetings from Radisson Hitec City Hyderabad.We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson.Tregret to read that your experience with us was not a memorable one due to the numerous service shortfalls vou experienced. Please accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests.I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest.We greatly value your patronage and look forward to welcoming you back to Radisson soon.With Best Regards,

4/10 (不満)

Siamak

良かった点 : スタッフとサービス
Convenient location in Hitec City district of Hyderabad.
2023 年 2 月に 2 泊滞在
Siva Kalyan Kumar Akulaからの返信 (投稿日 : 2023 年 7 月 2 日)
Dear Guest,Greetings from Radisson Hitec City Hyderabad.We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson.Tregret to read that your experience with us was not a memorable one due to the numerous service shortfalls vou experienced. Please accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests.I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest.We greatly value your patronage and look forward to welcoming you back to Radisson soon.With Best Regards,

6/10 (普通)

Santhi

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Reception area is great but rooms are worn and need an update. Property is clean. Can’t beat the location.
2023 年 1 月に 2 泊滞在
Siva Kalyan Kumar Akulaからの返信 (投稿日 : 2023 年 7 月 2 日)
Dear Guest,Greetings from Radisson Hitec City Hyderabad.We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson.Tregret to read that your experience with us was not a memorable one due to the numerous service shortfalls vou experienced. Please accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests.I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest.We greatly value your patronage and look forward to welcoming you back to Radisson soon.With Best Regards,

10/10 (非常に良い)

Venkata

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Siva Kalyan Kumar Akulaからの返信 (投稿日 : 2023 年 7 月 2 日)
Dear Guest,Greetings from Radisson Hitec City Hyderabad !!!Thank You for a heartwarming review, I am truly delighted that you enjoyed our service experience and that our team ensured vou were well takencare of.Your positive comment is the greatest source of motivation as we strive to provide the best service and safe environment which is of utmost importance in this situation.Look forward to the pleasure of your continued visits.Regards,Siva Kalyan Kumar AkulaDeputy Front Office ManagerRadisson Hitech City Hyderabad

2/10 (非常に不満)

Fudong

出張
気になった点 : スタッフとサービス
Staff not very detail-oriented
I reminded the hotel on at least four different occasions of my airport dropoff, and they still managed to forget the arrangement. Amazing...
2023 年 1 月に 3 泊滞在
Siva Kalyan Kumar Akulaからの返信 (投稿日 : 2023 年 7 月 2 日)
Dear Guest,Greetings from Radisson Hitec City Hyderabad.We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson.Tregret to read that your experience with us was not a memorable one due to the numerous service shortfalls vou experienced. Please accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests.I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest.We greatly value your patronage and look forward to welcoming you back to Radisson soon.With Best Regards,

2/10 (非常に不満)

Pravallika

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not clean
2021 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2021 年 12 月 30 日)
Dear Guest, Greetings from Radisson Hitec City Hyderabad. We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson. I regret to read that your experience with us was not a memorable one, due to numerous service shortfalls you experienced. Please do accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests. I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest. We greatly value your patronage and look forward to welcoming you back to Radisson soon. With best regards, Pavan Kumar General Manager

4/10 (不満)

Joypratip

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not the same Radisson
Not the same Radisson as before. Not maintained, rooms in bad condition. Upholstery is old and not renovated. Lights not working and not replaced. Maybe industry hit due to covid, but that's where reputation of brand matters. Saving grace is the Food department. Staff are caring and services are excellent. Specially the head of Dining Mr Arun Das. Hotel needs investment to keep up to the brand name.
2021 年 11 月に 2 泊滞在
Pavan Kumarからの返信 (投稿日 : 2021 年 11 月 25 日)
Dear Guest, Greetings from Radisson Hitec City Hyderabad! Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Yours Sincerely Pavan Kumar General Manager

2/10 (非常に不満)

SNEHA

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I don’t like the washroom, No foot mats, No freshness. For name sake it’s 5star hotel but it’s not
2021 年 11 月に 1 泊滞在
Pavan Kumarからの返信 (投稿日 : 2021 年 11 月 25 日)
Dear Guest, Greetings from Radisson Hitec City Hyderabad. We would like to take this opportunity to thank you for taking the time to write a review on your experience at Radisson. I regret to read that your experience with us was not a memorable one, due to the numerous service shortfalls you experienced. Please do accept my sincere apologies for the same. I assure you that the same is not the usual Radisson experience we aim to deliver to our guests. I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest. We greatly value your patronage and look forward to welcoming you back to Radisson soon. With best regards, Pavan Kumar General Manager

10/10 (非常に良い)

NavatejaReddy

2021 年 7 月に 1 泊滞在
Pavan Kumarからの返信 (投稿日 : 2021 年 11 月 25 日)
Dear Guest, Greetings from Radisson Hitec City Hyderabad! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and our personalized service. We look forward to your next stay. Regards: Pavan Kumar General Manager

6/10 (普通)

Mihir

出張
気になった点 : スタッフとサービス
Ok stay
Overall stay was good, the food quality was disappointing... the flush in the wash room was continuously running (losing water).
2021 年 6 月に 1 泊滞在
Pavan Kumarからの返信 (投稿日 : 2021 年 7 月 14 日)
Dear Guest, Greetings from Radisson Hitec City Hyderabad! Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Yours Sincerely

6/10 (普通)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The beds were small for 3 adults..instead of twin size..you should give 2 queen size beds
2020 年 12 月に 3 泊滞在
Pavan Kumarからの返信 (投稿日 : 2021 年 11 月 25 日)
Dear Guest, Greetings from Radisson Hitec City Hyderabad! We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Regards: Pavan Kumar General Manager

8/10 (良い)

Prabhakar

良かった点 : スタッフとサービス、客室の快適度
Polite staff and great location.
Staff is polite. Great location.
2020 年 11 月に 3 泊滞在

10/10 (非常に良い)

Prasada Rao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent service.
2020 年 10 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

カップルで旅行
Staff didn't provide accurate information. They mislead the confirmation.
2020 年 1 月に 17 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Worst customer service ever received. Never recommend.
2020 年 3 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

2020 年 1 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度
2019 年 12 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very friendly and accommodating, it was a great experience for us
2020 年 1 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The entire staff was great from waiters for breakfast to even housekeeping. Great food and good customer service. Keep it up.
2020 年 1 月に 6 泊滞在

10/10 (非常に良い)

Kevin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very helpful to us in every way possible
2020 年 1 月に 2 泊滞在

6/10 (普通)

Wai Shan Anita

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
A hotel need careful check-in prcedure
We have a further stay afterwards and have a very bad experience on billing and charges. Highly recommend future visitor do go through terms with front desk before check-in.
2020 年 1 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 2 泊滞在

6/10 (普通)

Wai Shan Anita

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Hotel
Hotel hardware is fine, however, the package we get from Hotels.com do not get full honor by Radisson hotel
2020 年 1 月に 4 泊滞在

8/10 (良い)

Buchi Venkat

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在