4/10 (不満)
宿泊されたお客様
出張
2018 年 12 月 21 日
気になった点 : スタッフとサービス
My check-in was midnight which was communicated earlier on message.
- There is no building bearning the name of KNY Service Apartment. It took me 1 hr to find the actual building and get in touch with the right person
- The pic shown is actually Temple square property and not the one listed here.
- The room was pre occupied and thus the person after coming out of building asked me to go to another one which was 15kms away.
- After requesting to provide me accommodation nearby due to my business meeting timings, the took me 2 other buildings and later put me to Temple Square property.
- The way my the person in charge was talking was very unprofessional and looked like he woke up from half sleep when I call him for my checkin during midnight.
宿泊されたお客様
2018 年 12 月に 2 泊滞在