2/10 (非常に不満)
Ann H.
2025 年 7 月 19 日
気になった点 : 清潔度
We were extremely disappointed with this property. The photos and description on the listing were completely misleading. Upon arrival, we found the home in poor and unclean condition—floors were dirty, surfaces were grimy, and the space was clearly not maintained to any reasonable standard. To make matters worse, a toilet was out of order, a critical issue that was never disclosed by the owner prior to our arrival. In the bathroom, there was used toiletries and kitchen napkins to dry your hands. You will also receive your key under a disheveled mat. However, due to the busted trim on the exterior doors, keys are optional for this listing. We opted to not stay due to the many reasons listed above. When we reached out to the owner to express our concerns and request a refund, we were met with dismissiveness and refusal, simply because we chose not to stay under those conditions.It’s unacceptable for a host to misrepresent their property and then deny responsibility when guests are forced to leave due to issues that should have been communicated ahead of time. This listing should be taken down immediately. The owner is not trustworthy or responsible, and we would strongly advise other travelers to avoid this rental.
Ann H.
2025 年 7 月に 1 泊滞在