2/10 (非常に不満)
Jarred
カップルで旅行
2025 年 8 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My wife and I booked a room at the 3 pines lodge for 5 nights, we ended up only staying 3 nights because of all the issues, and no we did not get offered a refund. First off, there was no door latch, so staff or lack their of, have uninhibited access to the rooms. Secondly this place was poorly maintained, with dirty walls, extension cords instead of outlets by the bed, trash piled up in stairwell, and outside. The lamp cord was also frayed with live wires exposed beside the bed. The portable AC unit in the room was never cleaned to the point it overheated and melted the plastic on the side of the unit, and the room in general looked so dirty we went out and got sanitary wipes and cleaned it ourselves. Lastly, staff is almost always not available, with no one by the front desk and once staff was finally found and we requested more towels due to the shower leaking water on the floor no towels were brought to the room. Overall I would not recommend anyone stay here, anyone walking or kids running through the hall is incredibly loud in the room and they give out free icecream for 5 stare reviews skewing their rating.
Jarred
2025 年 8 月に 5 泊滞在
