4/10 (不満)
Philipp Lukas
カップルで旅行
2025 年 7 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The hotel room itself was very beautiful, stylishly furnished, with lovely architecture and a view of a wonderful courtyard. A particular highlight was the young man at the reception in the evening. He was exceptionally friendly, attentive and professional. The restaurant offered good food, and the location in the middle of the English countryside is truly charming.
Unfortunately, our stay was marred by several negative experiences. A loud party on a neighboring property went on until around 2 a.m., making it impossible to sleep. No one was available at the hotel during the night. The reception was unmanned, and the contact number provided did not work. Even if a hotel is beautifully designed, in the end, what matters most is being able to sleep. Unfortunately, that was not possible for a long time.
During dinner at the hotel restaurant, the young woman serving us appeared unmotivated and bored. Her friendliness seemed clearly forced. Unfortunately, the same impression continued the next morning at breakfast. Her colleague looked extremely tired. It almost seemed as if he had attended the party himself. The restaurant floor also had not been cleaned and was still dirty from the night before.
Philipp Lukas
2025 年 7 月に 1 泊滞在