Hulen Mall

Check-in is at 3:00, and our room was not ready until after 5:00. We were told they were sold out the night prior, and that the hold-up was due to having only one housekeeping staff member for the entire hotel. Hotel guests still have to pay for pool access. The staff at the pool bar were rude (except the check-in attendant), and it took 47 minutes exactly to get our $75 disco ball drink, after getting out of the pool TWICE to go inside and check on it. There was only one server when we dined at the restaurant that night, and he was taking orders, making drinks, running food, and joked that he was the busboy as well. The food was delicious, but it was annoying to wait so long for drinks. Otherwise, the property was clean, and our room was great.