Rooms generally clean, staff generally nice, breakfast was hearty and good. Beds were never made and sheets were not changed. We had to ask before empty soap was replaced. The window in our room was very small, although other rooms appeared to have more natural light. Beware of booking a car with a driver at the front desk as you have to pay upfront and the route they are willing to take you on is very restricted (they ask for additional charges if you want to go on your own route). Also try and exchange your money in the airport in Taipei where there are posted rates.