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"except language problem, all was OK"

"很新很好的酒店，超級舒服，值得入住！"

"I had a truly wonderful stay at the hotel. Everything—from the comfort of the rooms to the excellent facilities—was of the highest standard. What made my experience especially memorable, however, was the outstanding service provided by your staff. I would like to give a special thank you to Mia at the reception. She is an exceptional professional and a true ambassador for your hotel. From the moment I arrived, she welcomed me with genuine warmth, kindness, and a beautiful smile. She was always...

"Nous avons passé trois agréables nuits à l’hotel Thirty One. Le personnel était très aimable et nous avons eu beaucoup d’aide pour planifier notre séjour à Zhangjiajie. Une ambiance très « auberge de jeunesse » qui est forte agréable."

"Super friendly, helpful and responsive staff!"

"Super recommend. Location is the best by far. Rooms big and very new. But over all that the staff was so amazing. We just left and would love to come back. Our son forgot his backpack in the train station and the manager was so helpful with all the calls. And after police helped us find. We are in love with China. "