Houston Methodist West Hospital

It was clean and the bed was very comfortable. The food at Opus was great. The only thing that was annoying were the doors to the rooms were not soft closing so heard alot of banging shut. We had an awesome balcony that overlooked the harbor. It was a rainy day but nice to be able to sit out there.

The hotel is beautifully maintained. Doormen were great, front desk service was great. They even added ice to our cooler when we stored our bags for a few hours. The rooms are beautiful and the overall feel of the hotel made us feel like we were in a special place. They offered turn down service and brought us chocolates. Our only complaint was the staff at the bar. One gentleman with short white hair was extremely friendly but other than that the staff was unfriendly and almost rude. We went to the bar twice during our stay and we were never greeted when we arrived. We sat for several minutes before anyone acknowledged us. We they finally asked what we wanted to drink we had to request a menu then had to wait several minutes more before anyone came back to take our order. The drink on our second visit was not good at all. I ordered a mojito and it was extremely bitter.. it took me almost 10 minutes before I could get her attention and request some simple syrup. I wish the bar staff would have been friendlier but other than that our visit was nice.

Beautiful hotel!! Felt like the boutique version of a Ritz Carlton. We loved it and will absolutely return!