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Surestay by Best Western Baytown

2.5 star property
Travelers find the perfect balance of comfort and convenience at this Baytown hotel, where WiFi access and laundry services make every stay effortless.

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Surestay by Best Western Baytown welcomes guests with a hearty breakfast and practical amenities like dry cleaning services. The hotel offers secure luggage storage and a business center for staying connected. The helpful staff adds a personal touch to the experience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • 24/7 front desk

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About the neighborhood

Map
77520, TX, Baytown, 802 Park Street

What's nearby

  • Baytown Health Center - 7 min walk - 0.6 km
  • Eddie V. Gray Wetlands Center - 5 min drive - 3.7 km
  • NASA Johnson Space Center - 23 min drive - 35.1 km
  • George R. Brown Convention Center - 29 min drive - 48.2 km
  • NRG Stadium - 33 min drive - 55.9 km

Getting around

  • Houston, TX (EFD-Ellington Field) - 41 min drive

Restaurants

  • ‪Pizza Hut - ‬11 min walk
  • ‪Dairy Queen - ‬2 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Little Caesars Pizza - ‬10 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Surestay by Best Western Baytown

Property highlights
Take advantage of free continental breakfast, laundry facilities, and a business center at Surestay by Best Western Baytown. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A computer station, a 24-hour front desk, and luggage storage
  • Smoke-free premises, a TV in the lobby, and a vending machine
Room features
All guestrooms at Surestay by Best Western Baytown have comforts such as laptop-friendly workspaces and separate dining areas, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Designer toiletries, showers, and hair dryers
  • Separate dining areas and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Surestay by Best Western Baytown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Surestay by Best Western Baytown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Surestay by Best Western Baytown?

Check-out is at 11:00 AM.

Where is Surestay by Best Western Baytown located?

Situated in Baytown, this hotel is within 2 mi (3 km) of Baytown Health Center, Eddie V. Gray Wetlands Center, and Fresenius Medical Care at San Jacinto Methodist Hospital. Houston Methodist San Jacinto Hospital and Altus Baytown Hospital are also within 3 mi (5 km).

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Reviews

Surestay by Best Western Baytown Reviews

7.8

Good

8.0

Cleanliness

6.4

Amenities

7.8

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 62 reviews
Rating 8 - Good. 17 out of 62 reviews
Rating 6 - Okay. 11 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 6 out of 62 reviews

Reviews

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
The room is pretty standard, no frills, but very clean and the kitchenette was nice. It'd be better if there was a even 1 pan or utensil in the room. Overall, it was a pleasant and very affordable stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

eddy

Liked: Staff & service, property conditions & facilities
I would stay again...
Stayed 1 night in Oct 2022

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

We enjoyed our stay for one night. Clean and convenient. I would definitely stay again.
Stayed 1 night in May 2023

8/10 Good

Louie

Liked: Cleanliness, property conditions & facilities
It’s ok. They have a kitchenette but nothing to cook with. They want a $30 deposit to get cook wear. Other than that it was alright.
Stayed 6 nights in Jun 2025

2/10 Terrible

Randy

Disliked: Cleanliness, property conditions & facilities
Blood splatter on walls
Stayed 1 night in Mar 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
New with all amneties
Stayed 1 night in Jul 2022

6/10 Okay

Luis

Disliked: Cleanliness, property conditions & facilities

Dirty Sheets

Sheets were dirty and still had scabby skin on them. Had to go to front desk and ask for clean sheets to change myself
Stayed 1 night in Apr 2023

4/10 Poor

Rosalva

Disliked: Staff & service, room comfort

Not a good place

The bed was horrible. It was slanted on one side. AC was not that cool. There was loud people a couple a rooms down from us and they were slamming their door and hollering.
Stayed 1 night in May 2020

4/10 Poor

dave

Disliked: Cleanliness

Not worth it

A room that fits four only had towels for two. 2 conditiners but no shampoo. Bugs in the floor. Cleaner smell stunk up the room (permanent smell). Breakfast was abysmal: 2 yogurts, 1 banana, and 1 package of muffins in the entire breakfast area. ...and this form won't even let me upload photos!
Stayed 1 night in Jul 2023

2/10 Terrible

Belinda

Disliked: Staff & service

Reservacion cancelada

Terrible llegar a media noche con la confianza de que teníamos habitación reservada y cual va siendo mi sorpresa que la habían cancelado, la verdad jamas había tenido este tipo de problemas con hoteles, pero hoy nos toco llegar y no tener reservación y nadie aviso que se me había cancelado, iba solo con ni hija a una competencia y a media ji he buscar donde quedarme no fue nada nada agradable
Stayed 2 nights in Feb 2023

8/10 Good

Apolonio

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast section and items offered were subpar
Stayed 1 night in Apr 2022

2/10 Terrible

Meredith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At around noon I received a confirmation call from Sure Stay asking when we would be arriving. We confirmed the time and they said “see you soon!” When our party, a man, a pregnant woman and a toddler arrived at the property they informed us that they had overbooked themselves and could not accommodate our reservation but would be happy to take our credit card for $130 and secure a motel down the street. I called the motel and rooms were $70 and the place was filthy. No thanks. We had to frantically search the area for a safe, clean hotel.
Stayed 1 night in Apr 2022

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Racing trip to Houston Raceway Park.

Room was clean and comfortable. Good a/c, nice shower and good toilet. Noisy room, you could everyone walking above you and on the sidewalk. Not a good area of town for a family especially with small kids. Homeless all around the area.
Stayed 3 nights in Apr 2022

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2 night stay!

The hotel was very clean. Checkin was easy. Well lit parking lot. Good hotel to stay at.
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
La habitacion era grande y tenia cocina con parilla electrica, mi roondas y refrigerador. No me gusto que decian tener desayuno pero el comedor estaba cerrado.
Stayed 1 night in Aug 2021

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel or Motel?

The hotel is an adapted motel. Stay was okay.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean nor didn't have toiletries. Two dead roaches found on the floor. :(
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cunplieron con los requisitos medieron cuarto de fumar y lo abia reserbado de no fumar
Stayed 1 night in Jul 2021

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good stay!

Had a great time, and would stay in again.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Price and how clean this Hotel was was More than Exceptional. Will Book everytime im in town👍 the Hosts were very Nice!!
Stayed 3 nights in Jul 2021

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop to rest on our long trip

Room was clean!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Pm
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was sparkling clean
Stayed 1 night in Jun 2021