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ラ キンタ イン & スイーツ バイ ウィンダム ヒューストン ブッシュ IAH サウスの口コミ

2.5 out of 5
ラ キンタ イン & スイーツ バイ ウィンダム ヒューストン ブッシュ IAH サウス
15510 JFK Blvd, Houston, TX

口コミ

7.0

良い

評価 10 - 1799 件の口コミ中 655 件が非常に良い" "
評価 8 - 1799 件の口コミ中 377 件が良い" "
評価 6 - 1799 件の口コミ中 237 件が普通" "
評価 4 - 1799 件の口コミ中 223 件が不満" "
評価 2 - 1799 件の口コミ中 307 件が非常に不満" "

6.8/10

清潔度

7.8/10

スタッフとサービス

6.8/10

設備とサービス

6.4/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

8/10 (良い)

Heidi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfectly respectable, new rooms are great! Good look.
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for our feed back

2/10 (非常に不満)

Navindran

出張, 小さなお子様連れの家族旅行
気になった点 : 設備とサービス
There was no power. We were not informed on that. Expedia states there is breakfast but no breakfast provided. We were totally not happy with this stay.
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 24 日)
so sorry for inconvenience

10/10 (非常に良い)

Josette、Houston

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and clean
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 (非常に不満)

Jennifer

気になった点 : 施設のコンディションと設備
Did not check in or stay, No power. Would like a refund please.
2024 年 5 月に 3 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 (非常に不満)

Brian

2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

2/10 (非常に不満)

Adedayo

There is no light in thw hotel. There is a power outage in the hotel.
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

2/10 (非常に不満)

Praveen

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

2/10 (非常に不満)

Vinod

There was no power on my arrival at 11 pm on May 16. The front desk said they had no power since 4 pm and hotel was in renovation mode for weeks and construction material was all over the place. The front desk was reluctant to check in despite prepaid online booking done around 10 pm same day thro' Expedia. The nearby hotels did have power. This facility had absolutely no power back thro' genset even for basic lights. We were check in thro' pitch dark corridors and simply could not sleep with room windows open with traffic noise. Check out of the hotel at 6 am on 17th as there was no power or any services. It will not be unreasonable to request a refund for the listed reasons.
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 (良い)

dan

良かった点 : 清潔度、スタッフとサービス
Close to airport
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Lynda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a great inexpensive choice for a night.
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Rosalinda

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 (非常に不満)

Rosa

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

2/10 (非常に不満)

Katelyn

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
After being stuck at the airport for hours we were finally able to call for the shuttle. The staff informed us that the shuttle was only running for another 20 minutes as was therefore unable to pick us up. $50 and one hour later after going to the wrong La Quinta, we finally made it to the hotel. It was a 5-minute drive to the airport. They could have easily picked us up and saved us a lot of hassle. Sam helped us check in when we arrived and he was absolutely wonderful! The next morning we were very rudely woken up by housekeeping, not once but twice, demanding that we leave at 11 am when we had been given the okay for a late check out of 12 pm by staff the night before. The shuttle once again failed us in the morning and we had to pay our own way to get back to the airport. We booked this hotel because it had a shuttle and ended up paying more for Ubers than the room itself cost. Staff seemed more interested in sitting on their phones than helping customers. We had to walk to the end of the first floor hallway to get to the elevator. In this area hotel was absolutely disgusting. Upon reaching the fourth floor everything looked newly renovated and the room was nice and comfortable. I do not recommend.
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 (非常に良い)

Juergen、Stuttgart

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 (普通)

Gordon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 (普通)

Cesario

気になった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 (良い)

Robert

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Conveniently located for an airport layover
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 (普通)

Isabella

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The person who was in the lobby was not nice at all. The first floor was under construction and it was really dirty. Also, it was noisy and there was no hot water.
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

2/10 (非常に不満)

Nathan

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Stinky and dirty/ under construction
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 (非常に良い)

Marina M

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Muy bonito hotel
2024 年 5 月に 3 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 (不満)

jose maria

出張
気になった点 : スタッフとサービス、設備とサービス
The guy at reception desk was rude, it was 1am arrived from several canceled and delayed flights very tired and starving, wanted to buy some food and he didn’t accept cards, I didn’t have cash on me and there was no atm machine… this is not a nice way to treat guests
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 (良い)

Jair、Panama

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Ismael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El servicio muy especial
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Rogelio

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I would like to thank the young man at the counter for remembering to call me in the morning and letting me know that the taxi was on the way.
2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Joan

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
All good
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 (不満)

Brian

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bed sheets for curtains. Public spaces were dirty from construction. Phone kept ringing in the night. Someone open my door in the night, I yelled at them and they left, good thing I had the safety chain thing on.
2024 年 5 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 (非常に良い)

Suzie

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
The beds and pillows were very comfortable and the wing we were in had just been renovated. Everything was good.
2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

ingrid、fort smith

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Erika

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The airport shuttle service was amazing! The hotel staff was very nice & helpful.
2024 年 4 月に 2 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Erick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente servicio lo recomiendo
2024 年 4 月に 2 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 (良い)

Yudiria

2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Gisela

2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 (普通)

Trameika

カップルで旅行
気になった点 : スタッフとサービス
The TV didn't work for 2 days and they had baby roaches
2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

4/10 (不満)

Trameika

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
My tv didn't work i was there for two days called over and over no one came to fix it
2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 (良い)

Marlin

2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 (良い)

Karen

2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 (非常に不満)

pauline

気になった点 : スタッフとサービス
I left my expensive mouthguard in my room. I contacted the front desk on my way to the airport. They found the mouthguard but refused to send it to me even when I told them that I would happily pay postage and packing. I contacted customer service who said that they would resolve it within a week. That was 13 days ago!
2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 4 月 24 日)
SO SORRY TO HEARD THAT MAM BUT WE HAVE ALREADY ASKED YOU TO SEND US PEPAID LABLE FOR SENT OUT YOUR MOUTHGUARD THANK YOU

2/10 (非常に不満)

Lauren

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very rude and in no hurry to deliver good customer service to the only customer in the lobby waiting to check in for 1 hour after arrival to be told the room couldn't be reserved due to the plastic card not being present at check in. We live in a world of online technology and currency no one should be turned away especially when they show proof of identity and the debit card had just been reported missing from the airport. Good customer service brings people back but this was awful and won't be back
2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 (非常に良い)

Douglas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great stay at this hotel. The hotel is undergoing renovations at the moment. The free airport shuttle runs between 5am-10pm. The breakfast was adequate enough with waffle, juice, eggs, coffee, cereals, and sausage. Avi at front desk was helpful and did a great job. The room was very spacious and brand new with a large king bed. It had a desk and a chair and also power points to charge your phone next to the bed. My room was facing the street and you could hear cars and the planes taking off which is normal. I was one of the first rooms next to the renovations and it was loud when they started in the morning. Was allowed to have a 12pm checkout which was nice but the cleaner came at 11am and woke me up wanting to clean the room. The hotel kept my luggage for me while I went out for the day. Bus stop was within 5 minutes walk from the hotel that takes you right into downntown Houston. Overall it was a great stay and value and I'd come back again.
2024 年 4 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Aroldo

2024 年 3 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Aroldo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buenísima
2024 年 4 月に 2 泊滞在
Sincerely, Roshan Patel からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 (普通)

Mikaella

グループ旅行
良かった点 : 清潔度
I stayed here for two nights and as it was my first time in Houston the workers weren’t very friendly. I believe that if I’m going to stay at a hotel please put on the website that there is a $150 deposit. I wasn’t aware of that so I didn’t prepare for that. Never the less I didn’t like how I came to the front to buy snacks and the hotel doesn’t accept card. The room itself was clean but the pillows smelt like cigars, it did the job for a weekend trip, but I won’t come back to this location.
2024 年 4 月に 2 泊滞在
Sincerely, Roshan Patel からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 (良い)

Veronica

2024 年 3 月に 1 泊滞在
RPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Christian、Beaumont

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the amount of space and comfort of the room I was in.
2024 年 4 月に 1 泊滞在
Sincerely, Roshan Patel からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 (不満)

Daniel

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Sincerely, Roshan Patel からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 (非常に不満)

Jarad

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Sincerely, Roshan Patel からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 (良い)

Ronan

I had no problems.
2024 年 4 月に 1 泊滞在
Sincerely, Roshan Patel からの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Patricia、Devonshire

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to the airport and convenient for short stay
2024 年 3 月に 1 泊滞在
Sincerely, Roshan Patel からの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.