Honkoushin-machi Vacations from ￥63,168

Very poor communication. Was difficult to contact anyone. They do not respond through Expedia messages, and one of the 2 phone numbers on their website do not work. We only had 3 towels in the room for 4 people. After calling to ask for another we were told no, our 6 year old son was too young to get a towel. Apparently he doesn't need to bathe? There are only 2 plates in the kitchen, so we couldn't all eat there without buying disposable plates. So don't plan to use the kitchen, which kind of defeats the purpose. Overall could have been a good place, but I am pretty frustrated by the communication and lack of provisions for more than 2 people.

The hotel is fine and in a great location. The room was too small for my husband and I to be comfortable in together. We moved to the Sheraton allowing each of our adult children to have their own room at the Solaria.

２４時間のフロントという事でしたが、フロントにはいずに呼んでも出てこない事が多かったです。 3泊しましたが、鍵も預けられず、3日とも持ち歩きました。 ただ外人の方のフロントでしたが、気持ち良い挨拶、接客をしてもらいました。 設備は隣の音が丸聞こえでした