Dear Fusami,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

Dear Ryuta,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

Dear Miyuki,Thank you for taking the time to share your review with us. We value your feedback greatly for us to closely monitor our quality of services and facilities to enhance guests' future experiences. We are sorry for the inconvenience and look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

Dear Junko,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

Dear Tatsuya,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

Dear Yuko,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We appreciate your recommendation and look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

Dear Natsuki,Thank you for the positive review of our hotel! We are glad that you had a enjoyable experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

Dear Masaru,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

Dear nobumasa,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

Dear Tetsuaki,Thank you for staying with us once again. We are glad that you had a pleasant stay. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

Dear Masahiko,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

Dear Toshiyuki, Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We appreciate your feedback and will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely, Guest Experience Manager

Dear Guest, Thank you for choosing to stay with us and for providing us with feedback. We valued your feedback greatly for us to constantly monitor and assessing our quality of services and facilities to enhance guests' future experience. Rest assured your feedback is taken on board to make the improvement. We are sorry for all the inconvenience caused and it is our hope to have the opportunity to better serve you in the future. Sincerely, Guest Experience Manager

Dear Yuki, Thank you for your lovely review of our hotel. It is such a delight to read your great experience. We certainly look forward to welcoming you again in the near future. Sincerely, Guest Experience Manager

Dear Valued Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay particularly our friendly service. We all look forward to welcoming you again in the near future. Sincerely, Guest Experience Manager

Dear Valued guest, We very much appreciate your perfect review of our hotel. It is always a pleasure to receive positive feedback. Your feedback motivates us to continuously strive for excellence. We look forward to welcoming you again in the near future. Sincerely, Guest Experience Manager

Dear Hisako, \ Thank you for taking the time to tell us about your recent experience. I am sorry about the unpleasant experience during your stay with us. Rest assured your feedback has been taken on board seriously with the team to review for improvement. We apologize sincerely for all the inconveniences caused and it is our hope to have the opportunity to better serve you and your family again in the future. Sincerely, Guest Experience Manager

Dear Mariko, Thank you for choosing to stay with us for your Hong Kong visit. It is our hope to have the opportunity to welcome you back again in the near future. Sincerely, Guest Experience Manager

Dear Kiyoshi, Thank you for your wonderful feedback following your recent stay with us. I am delighted that my team well looked after you and made your stay memorable. We look forward to welcoming you again in the near future. Sincerely, Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your experience with us. We greatly appreciate your feedback that allows us to target areas for improvement. Guest satisfaction is always our priority and rest assured we will continuously monitor our quality of services and facilities to enhance future experience. It is our hope to have the opportunity to welcome you back again soon! Sincerely, Gues Experience Manager

Dear K.O, We are glad to hear that you enjoyed so much of your stay with us. Thank you for your kind review and we look forward to the opportunity of welcoming you again in the near future. Sincerely, Guest Experience Manager

Dear Valued Guest, We are delighted to learn of your wonderful experience. It is our hope to have the opportunity to welcome you and your family again in the near future. Sincerely, Guest Experience Manager

Dear Takashi, We would like to thank you for choosing to stay at our hotel. I am delighted to know that, like many of our guests, you enjoyed our convenient central location, our spacious room and amenities. We appreciate your feedback and look forward to welcoming you back again in the near future. Sincerely, Guest Experience Manager

Dear Valued Guest, Thank you for your review. To help us serve you better, please let us know directly your reservation details so that we can continuously assessing our quality of services and facilities to enhance your future experience with us. We hope to have the opportunity to welcome you again in the future. Sincerely, Guest Experience Manager

Dear zo2005, Thank you for sharing your review on us. It is regret to learn of the noise disturbance you experienced during your stay. Please accept our sincere apologies for all the inconveniences and we appreciate you contact us directly on your return visit to ensure you a quiet room will be accorded to you. Once again, thank you for sharing your concerns and we do hope to have another chance to provide you with a much-enhanced experience. Sincerely, Guest Experience Manager

Dear Valued Guest, We are sorry to hear about your dissatisfaction regarding the room assignment upon your arrival. Kindly be informed that all our premium deluxe rooms are of the same size but with some are with a different design. Please accept our apologies for any misunderstanding and inconveniences caused to you. We do hope that you will allow us another opportunity to gain back your trust. Kindly reach out to me directly once your next itinerary is confirmed, I will personally ensure you a pleasant stay in the future. Sincerely, Guest Experience Manager

Dear Valued Guest, Thank you for providing us with valuable feedback. We have taken note of your comments and will review for improvement. We appreciate your choosing to stay with us and look forward to the pleasure of welcoming you back again in the near future. Sincerely, Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your great review of us. We are happy to know that you had a comfortable stay at the hotel and we appreciate your providing us feedback which allows us to improve each and every stay. Thank you once again and we look forward to welcoming you back again in the near future. Sincerely, Guest Experience Manager

Dear Valued Guest, Thank you for choosing to stay at The Park Lane Pullman. We are glad to read that you had a comfortable stay at the hotel. We will keep up the good work and ook forward to welcoming you back again in the near future. Sincerely, Guest Experience Manager

Dear 福岡のご隠居, Thank you for providing us with valuable feedback to enhance your future experience. Rest assured that your room preference has been updated on our record. We appreciate very much for choosing to stay with us for your Hong Kong visit and sincerely look forward to welcoming you again in the near future. Sincerely, Guest Experience Manager

Dear Valued Guest, Thank you for your review. I am sorry to read of your unpleasant experience during your recent stay with us. In order to serve you better, it is our hope that you can provide us directly with details of your stay so that we can assure you the best possible experience on your return visit. We look forward to the opportunity to welcome you again in the future. Sincerely, Guest Experience Manager

Dear Valued Guest, Thank you for your great review of our hotel. We are glad that you had an enjoyable experience with us. We look forward to welcoming you again in the near future. Sincerely, Guest Experience Manager

Dear Kinji, We are glad you have a pleasant experience with us. Please rest assured your feedback is well received and we have addressed the issue individually for improvement. Thank you for choosing to stay with us and we look forward to welcoming you again in the near future. Sincerely, Guest Experience Manager

Dear Hide, Thank you for your kind review of our hotel. We are glad to hear of your pleasant experience. We will keep up the good work and look forward to welcoming you again in the near future. Sincerely, Guest Experience Manager

Dear Valued Guest, Thank you so much for your perfect review of our hotel. We will keep up the good work and look forward to welcoming you again soon. Sincerely, Guest Experience Manager

Dear Valued Guest, We are so glad to hear of your enjoyable recent stay with us. Your compliment serves as an encouragement for us to strive for service excellence. We hope to seeing you again soon! Sincerely, Guest Experience Manager

Dear Valued Guest, Thank you for sharing your perfect review with us. We are so delighted to note that you had a comfortable stay at the hotel and we appreciate your feedback about our location and facilities. Thank you again and we look forward to welcoming you and your family back again very soon. Sincerely, Guest Experience Manager

Dear 三日月, Thank you for sharing your recent experience with us. Please accept our profuse apologies regarding the delay in extra bed set up and the bathroom problem that you and your family members encountered during the stay. Please rest assured that we have addressed the issues for rectification and improvement. We very much appreciate your feedback as it allows us to continuously improve our quality of services and facilities to ensure guests satisfaction. Again, we thank you for staying with us and we do hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Dear Valued Guest, I am glad that you had a pleasant stay with us. Your feedback enables us to continuously improve the quality of our services and facilities to enhance guests satisfaction. Thank you for taking the time to share your experience and we hope to welcome you again soon! Sincerely, Guest Experience Manager

Dear まもさん, Thank you for your review of our hotel. It is with regret to learn of your disappointment regarding room cleanliness, we have shared your feedback with our team to ensure they deliver the best services to our guests. As far as breakfast is concerned, kindly note our pricing is comparable to other hotels and we do offer special breakfast price when booking in advance. Please do not hesitate to contact us if we can be of any assistance in future. We look forward to the opportuntiy to welcome you back again soon! Sincerely, Guest Experience Manager

Dear 福岡のご隠居: Thank you for sharing your review with us. We are glad that you like our convenient location. Your feedback on wifi connectivity is duly noted, please be informed that we are in the progress of upgrading our network and access points to improve the speed and stability of the system. Regarding the bathroom design we will review on our next renovation plan. Again, thank you so much for your support over the past 10 years and we hope to welcome you back for a much-enhanced experience very soon. Sincerely, Guest Experience Manager

Dear Guest, Thank you very much for taking time to share your feedback on your recent stay with us. I am delighted to learn that you enjoyed our convenient location, and had an overall satisfying stay. We all look forward to welcoming you back again soon! Sincerely, Happy Leung Guest Experience Manager

Dear Kaz, Thanks very much for your review. We are glad you enjoyed your 2-night stay in Hong Kong and liked our convenient location for business and shopping. We look forward to welcoming you to your "home away from home" again in the near future. Best, The Park Lane Hong Kong, a Pullman Hotel

Dear valued guest, Thank you very much for writing us this review. We are glad you had a comfortable stay and enjoyed our convenient location. We look forward to welcoming you back to Hong Kong again soon! best, The Park Lane Hong Kong, a Pullman Hotel

Dear Olive, Thank you very much for taking the time to write this detailed review. We are glad you enjoyed your stay and liked our location. We look forward to welcoming you to Hong Kong again soon.

Dear Tatsuya, We are very sorry that the life sound was disturbing your sleep until midnight. Please be assured that your opinion is highly valued and we would try our best to make adjustment upon evaluation. Best, The Park Lane Hong Kong, a Pullman Hotel

Dear Noriko, Thank you very much for your review and we are delighted to know you like our location. We look forward to welcoming you with 5 star services, world-class facilities and unbeatable location again. Best, The Park Lane Hong Kong, a Pullman Hotel

Dear Terry, Thank you very much for your comment. We are sorry to hear that you didn't enjoy your stay as much as you did last time. Allow us to suggest that you choose Premium Deluxe Room, Premium Family Room or Premium Deluxe Executive Room next time for fantastic views of Victoria Harbour and Park. We hope we would still have the chance to delight you with 5 star services and facilities. We sincerely look forward to welcoming you to Hong Kong again soon.

Dear Meg, Thank you very much for staying at our hotel again. WE are glad you enjoyed our hotel's convenient location; as well as the festivities near the hotel. We look forward to welcoming you to our hotel again soon. Best, The Park Lane Hong Kong, a Pullman Hotel